2/10 Terrible
Buffy P.
May 15, 2026
Traveled from FL after working a late shift and my husband travel from TX for my daughter's graduation. We both arrived late due to work and travel. I arrived at 2am, the door code doesn't work. Tried contacting the host no response and the phone number for the host that was provided disconnected. I get it, it was 2am, but there was a key lock box on the front porch, but wasn't given that code just in case the keypad didn't unlock the door. I was on the phone with VBRO care for almost an hour to get resolved. Ended up having to stay at a hotel. I got a response back from the host at 948am . I'm not one to really complain much and go with the flow for the most, but I've only booked with VBRO 2 times and both times have been awful. I really hope I get a full refund with a refund for the insurance they require me to purchase. I still haven't received a partial refund from vrbo from my last. The refund that was offered for the stay due to the unit not being cleaned was never refunded to me. Still working on that one.
Buffy P.
Stayed 1 night in May 2026





















