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Centara Hotel Hat Yai

4.0 out of 5.0

Recent guest reviews

This was my second time stayed at Centara Hotel Hat Yai and the stay was good. This is the only 4 star hotel in Hat Yai Central and very strategically located in front of Lee Garden Plaza. My husband and I enjoyed staying here, I love the swimming pool with the taste of lime, I guess. And we enjoyed our sauna next to swimming pool. We have been in Hat Yai for few times, and stayed at different hotels, but this hotel is the best so far.

I’m writing this review on my 3rd nite out of 5 days vacation with my husband. As we have 5 days in Hatyai,we decided to book both the superior & Premium deluxe room to try out the differences. Being as frequent traveler around the world, we would say Centara Hatyai is one of the best hotel with excellent service and positive attitudes. The hotel is well maintained and beautifully decorated compare to many other hotels.All the staff in Centara Hatyai are warm & polite which is impressive. Our first nite stayed in superior room,the room is spacious and cosy with a little lacking of toiletries like toothbrushes but this does not hinder us. We moved to the Premium Deluxe room on the next day. Thanks to Mr Manoon for kind arrangement. The Premium Deluxe room has everything provided with a warm thought of guest’s comfort including providing menu of pillow choices. Excellent! Breakfast is good, especially the roti prata. It will be fantastic if it served piping hot with fish curry gravy. In Singapore’s style. If you are traveling to Hatyai,we would strongly recommend u to choose Centara Hatyai & opt for the Premium Deluxe Room. U will definitely love it too. Thanks Poh

I'm a regular to Hatyaai as much as Bangkok. Best thing I like is the Halal kitchen at the hotel... My family likes it very much. Rooms etc are as expected, nice and clean. Its in the middle of shopping areas, car park is ample. Since the check in is at the 6th floor, a little setback is carrying the luggages from the parking without assistance though you can drop the luggage before you enter the car cark below.

This hotel is at the centre of the town. Stayed in the 1 bedroom apartment. Staff is very courteous and the room is comfortable. Breakfast is good. Near to all the shopping area. Food in Hat Yai is superb. i would rate the best hotel in Hat Yai

Stayed 3 nites at this hotel. The staff are very friendly and it's open concept cafe at road level is so relaxing. We love the pad Thai here n ginger tea is good. The hotel has a connecting shopping mall link on the 5th floor...super convenient to a whole lot of happening esp during the weekend..many road side food. the coconut ice cream n roasted piglet is a die die must try.

Book 2 rooms for 4 paxs, request for connecting rooms and was surprise at how spacious it is. Both rooms are equipped with bath tubs, only set back is you have to request for bath towels and toothpaste as the Hotel is under GoGreen campaign.

Stayed 2 nights at Centara Hotel because of it excellent location. The room is clean & comfortable. The staff are very friendly and helpful, especially the staff at Skylight Lounge. The staff who cleaning the room are also very efficient. The buffet breakfast is nice. Definitely will stay here again when in Hatyai !

I choosed this centara branch hotel based on my experience with this hotels group. The location is in the centre, and surrounded by a busy lively street activities . The room I choosed was premium deluxe . It was beautiful as in the photos I attached but there was a problem in the water system. The water in the bathroom had rusty taste and color. I reported this to the manager on duty and he was happy to assess me. After checking different rooms he gave me a studio apartment. It was nice and well equipped and decorated. The water was not that much smelly. It seems the water system in Hat Yai has metallic scent. The staff were amazing, the breakfast was good. This hotel can score more with more maintenance.

I stay in centara on 28 29 & 30 dec 2017, initially they allocated room for me at 1001 at 10th floor, but sad part is the room aircond is not working properly, after multiple complain the engineer come back did nothing but keep saying aircond working fine. My friend who stay at room 1009 at same floor aircond was working way more cooler than my room. After close to half a day lost in fixing, they finaly decide to change my room to 13 floor at 1320, but again this time aircond was working but not as expected, still not cool. Secondly, at this floor there is always smoking smell... in nutshell the cleanness of the hotel not good as well.

We stayed one night as a stop over. It was adequate. The rooms were clean although the hotel as a whole could do with some decoration. The position was central, surrounded by the street market and food vendors. One floor of the hotel opens into a department store which is quite odd. The restaurant was a Japanese buffet, no other choice, we didn’t try it, it may have been good. The breakfast was quite good.

3 Sanehanusorn Road Hat Yai Songkhla

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Downtown Hat Yai, Centara Hotel Hat Yai is a leisurely stroll from sights such as Odean Shopping Mall and Lee Garden Plaza. This 4-star hotel has 246 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool. Centrally located in Hat Yai, the hotel is also a short walk from Ocean Shopping Town and Kim Jong Shopping Center.


Enjoy dining at one of 2 onsite restaurants including Ginger, which specializes in Asian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


All of Centara Hotel Hat Yai's 246 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Safes and phones are also standard.

Property features

Centara Hotel Hat Yai features a full-service spa, an outdoor pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Superior Room

King 1 | Sleeps 3

Deluxe Room

King 1 | Sleeps 3

Deluxe (Deluxe - Premium)

King 1 | Sleeps 3

Studio (Studio Apartment - Small)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 855 reviews