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Recent guest reviews

All is good. Definitely will stay here again when I come for next visit. By the way you could improve a bit on providing a slightly more firm pillows. Mine was too soft. Otherwise all is good. Thank you

Location is very stragedy, great location and helpful and friendly front desk. However, it's very troublesome and long queue from ground floor to lobby at 6th floor & from lobby to room. I waited for more that 20 mins to get to my room

Good Location, Very convenient. Waiting Area for Airport transfer from Hotel to Airport should be at 6th floor Public waiting area instead of the 1st Floor Lift lobby which don't have Waiting area. We wait at lift lobby for almost 10mins but did not saw the driver. We still have to look for the staff to check up.

Stayed 1 night. Strategic location. Lots of shop and restaurant nearby. Transport is convinient with tuk tuk everywhere. 15min walking distance from train station. Room size is OK. Bath room is clean. Fall back is in room slipper not provided, tooth paste and tooth brush is provided upon request, only 1 roll of toilet paper provided. From ground floor, take the lift to go lobby, then to take another lift to the room. The hotel room rate is a bit on the high side as can get other similar quality hotel at a lower rate.

very nice hotel in great location. Room is very nice, staff are very friendly and courteous. Highly recommended. Really enjoyed the music in the bar in the evening. Hotel very reasonably priced, will definitely stay there again

When in Thailand this is our most favourite hotel throughout the region, and Hat Yai did not disappoint. We were dropped at the hotel and could not find the reception desk, which is located on level 6 – once the lifts open you walk into a stunning reception area where you are ushered to the check in and given a chrysanthemum tea (very yummy) before being checked in and whisked to your room. We were upgraded to a deluxe and it was great, fantastic shower, comfy bed and great air conditioning. We were only staying overnight before heading to Koh Lipe, so we headed for a late lunch which was awesome and then a quick walk around the streets before heading back to the hotel, we stopped at the Sky Bar for Happy Hour, again employees speak excellent English and the drinks were poured to perfection. We then headed back to the room, as we had an early start the next day, we slept soundly, we headed for breakfast – unfortunately there were not many western options, but the food was nice and we filled up before heading on the next part of our journey.

How does this hotel receive certificate of excellent? I have a doubt. Dusty toilette, aminity box in the toilette is dusty. Seems like no one look at it for a while. Bed is untidy. This is late check-in room. How did they check the room before guest check-in. Crack in the door frame. Ripped wall. No one take care at all. Where is the GM? Where is Housekeeping Manager? Where is Chief engineer? Disappointed!!!

Excellent hotel in terms of service, location, cleanliness. Unfortunately, 2 t-shirts went missing from our room, which was disturbing (fortunately we had locked the rest of our belongings). This marred what would otherwise have been a wonderful stay

I stayed in this hotel for six (6) nights. The staff were quite polite and helpful and always smile. Personally, I had my breakfast at the hotel, which offers a wide range of hot and cold dishes, quite enough to cover different range of tastes and preferences. The room are enough calm and tidy, though I have faced with a problem washing basin, the handyman so quickly came up to my room and fixed the problem. The hotel has a so beautiful pool and spa. It is highly recommended to stay in this hotel, because it is surrounded by lots of mega malls which encompass many of world renowned brand stores

This is my first time staying in Centara Hatyai although I frequently visited this town. It offered me with a five stars hotel experience with affordable expense. What I love the most was the way the staffs treated guests. They are polite, kind and helpfull.

3 Sanehanusorn Road Hat Yai Songkhla

Hotel highlights

  • Walking distance to Lee Garden Plaza and Kim Yong Market
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Centara Hotel Hat Yai places you in Downtown Hat Yai, within a leisurely stroll of popular sights such as Lee Garden Plaza and Kim Yong Market. This 4-star hotel has 246 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Hat Yai and also close to Central Festival Hatyai and Bangkok Hospital Hat Yai.


Enjoy dining at one of 2 onsite restaurants including Ginger, which specializes in Asian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.


All of Centara Hotel Hat Yai's 246 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, slippers, and bathrobes. Safes, phones, and desks are also standard.

Property features

Centara Hotel Hat Yai features a full-service spa, an outdoor pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Executive Suite

King 1 | Sleeps 3

Deluxe Room

King 1 | Sleeps 3

Apartment, 1 Bedroom

King 1 | Sleeps 3

Studio (Studio Apartment - Large)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 1383 reviews

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