While our personal experience was ok, the overall experience of our group was terrible. Many families in our group had to wait hours after the check in time to access their rooms, some rooms weren’t adequately cleaned once they did get them, and the front desk attendant turned off the lobby tv in the middle of the World Series Game 7 and told everyone to go to bed, just to name the most egregious of issues. We were in town for a youth football tournament which brought several youth teams and their families to town. While I’m sure this maxed out the hotel capacity and may not be the typical hotel guests, it did create strong business for the hotel and town for the weekend. The choice of hotels in Harrison is limited, but if we return to this tournament next year, we will seek another hotel experience. This hotel could have done itself well to embrace the tournament guests to ensure returners in the future.