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Hilton Harrisburg

3.5 out of 5.0

Recent guest reviews

Beds were not well made ! I had to request extra blankets which took forever to come and when they finally did the blanket resembled something you would find on the streets. They also withdrew money from my account without informing me. I had to follow up several times to resolve. Parking facility not as I expected

Orbitz was not honest. Orbitz tells one price but when you go to pay it is a different price

The hotel is immaculate and very classy. The Service was close to perfect. The amusement park was only 10-15 minutes away. It was Memorial Day weekend so they were nearly at full capacity which made taking the elevators (3) a bit time consuming. I have no major complaints and would definitely stay here again.

Stayed the weekend in Harrisburg while on a vacation that included Gettysburg and Hershey Park. The hotel was conveniently located near the river boardwalk and on the same street as many popular restaurants. The hotel is large and spacious and would be good for a convention. But we enjoyed it as a gateway to having a good time in the downtown area.

I stayed for 2 nights at the Harrisburg Hilton recently. From the beginning where the valet took my car, the hotel staff was overly friendly and helpful! I stayed on the 14th floor which has access to the 15th floor lounge that the rest of the hotel does not. The lounge was the reason I paid extra for the room but it was much to be expected, the breakfast was lacking no toast, and very limited selection. The lounge I thought was suppose to be open for snacks throughout the day however it was closed when I returned to the hotel at 4pm after a day exploring the city. The beds were comfy, the rooms were clean, and the view was great from the 14th floor, also there was a pool, but fairly small and no hot tub. Overall very pleasant stay, but for the price the lounge and top floor room isn't worth it.

Great bed and room. Decor in hotel is stuck in the 80's, but nice and clean.

The staff was friendly and extremely helpful. Check in and out was simple and easy. We ordered room service the food was OUTSTANDING!!!! Central to all the activities my family had planned... Would definitely stay here again

Very helpful staff from the valet to the front desk. Clean room with nice city view. Close to Capitol bldg and city island. Plenty of nightlife if needed.

Stayed here for business. Beds were super comfortable and loved the Peter Roth shampoo, conditioner and lotion. Will definitely stay here again.

Very nice hotel Located in central downtown near restaurant row

The Hilton-Harrisburg is an older hotel. The room was OK, not terrific. The refrigerator was not working, yet they fixed immediately. I was put by the elevator, not exactly what I wanted - yet the hotel was at 95% capacity, so it worked. The HVAC in the room was OK, the house keepers turned the fan off during the day - making it very stuffy by end of day. The food at Raspberries, OK only. The wait staff very good. Breakfast buffet too expensive...especially if you only want cereal and fruit.

Beautiful view of the river. Restaurants are steps away from the hotel. Friendly and helpful staff.

Kudos to Nick and John for their outstanding service!

Very very nice hotel and would definitely recommend.

Stayed 2 nights to visit Hershey, which is about 15 min away. Hotel stay was fine.

Starting with the shuttle prompt and courteous young man. Room clean and ready. Great location.

Room was nice however lights and A/C were difficult to use. Staff was GREAT!!! Restaurant horrible: Glasses and silverware very dirty = had to send glasses back three times. Staff was very nice, and very very sorry.

The hotel has a great selection of food. We especially enjoyed the breakfast omelettes prepared by Brandi.

The bed was called a king but looked like a small queen.

This hotel was 15 mins from Hershey park PA. It has great night light in Harrisburg and a big room. The free coffee was a big plus and was actually good. Nice bathroom and good staff.

Room options

Guestroom 1 King Bed

King 1 | Sleeps 3

Mini Suite 1 King Bed

King 1 | Sleeps 5

Guestroom 1 King Bed Towers Floor

King 1 | Sleeps 3

Deluxe Room, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Guest reviews for Hilton Harrisburg

Everyone (2) Couples (5) Business (5) Family (6) Other (2)
3
Everyone

Beds were not well made ! I had to request extra blankets which took forever to come and when they finally did the blanket resembled something you would find on the streets. They also withdrew money from my account without informing me. I had to follow up several times to resolve. Parking facility not as I expected

By on Aug 31, 2017

Review comment responded on Sep 12, 2017

Hi! Thank you for taking the time to share your feedback with us regarding your most recent stay. At Hilton, we always aim to ensure every guest feels cared for, valued, and respected. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case, we failed to meet those criteria. Your willingness to share your thoughts with us is genuinely appreciated. I look forward to an opportunity to welcome you back again. Sincerely, Phillip Neiswender Rooms Division Manager If you're not satisfied with your stay, let us know and we will Make It Right

4

good

Everyone

Orbitz was not honest. Orbitz tells one price but when you go to pay it is a different price

By , from New York/Nairobi on Aug 31, 2017

Review comment responded on Sep 12, 2017

Thanks Chris!

5

exceptional experience

Families

The hotel is immaculate and very classy. The Service was close to perfect. The amusement park was only 10-15 minutes away. It was Memorial Day weekend so they were nearly at full capacity which made taking the elevators (3) a bit time consuming. I have no major complaints and would definitely stay here again.

By on May 27, 2015

4

surprisingly good getaway

Couples

Stayed the weekend in Harrisburg while on a vacation that included Gettysburg and Hershey Park. The hotel was conveniently located near the river boardwalk and on the same street as many popular restaurants. The hotel is large and spacious and would be good for a convention. But we enjoyed it as a gateway to having a good time in the downtown area.

By on May 23, 2015

4

nice view

Singles

I stayed for 2 nights at the Harrisburg Hilton recently. From the beginning where the valet took my car, the hotel staff was overly friendly and helpful! I stayed on the 14th floor which has access to the 15th floor lounge that the rest of the hotel does not. The lounge was the reason I paid extra for the room but it was much to be expected, the breakfast was lacking no toast, and very limited selection. The lounge I thought was suppose to be open for snacks throughout the day however it was closed when I returned to the hotel at 4pm after a day exploring the city. The beds were comfy, the rooms were clean, and the view was great from the 14th floor, also there was a pool, but fairly small and no hot tub. Overall very pleasant stay, but for the price the lounge and top floor room isn't worth it.

By on Apr 6, 2015

4

downtown hotel with great restaurants nearby.

Couples

Great bed and room. Decor in hotel is stuck in the 80's, but nice and clean.

By on Aug 31, 2014

4

family trip

Families

The staff was friendly and extremely helpful. Check in and out was simple and easy. We ordered room service the food was OUTSTANDING!!!! Central to all the activities my family had planned... Would definitely stay here again

By on Aug 18, 2014

4

great location

Families

Very helpful staff from the valet to the front desk. Clean room with nice city view. Close to Capitol bldg and city island. Plenty of nightlife if needed.

By on Jul 14, 2014

4

nice surprise

BusinessTravelers

Stayed here for business. Beds were super comfortable and loved the Peter Roth shampoo, conditioner and lotion. Will definitely stay here again.

By on Jun 21, 2014

4

great downtown location

BusinessTravelers

Very nice hotel Located in central downtown near restaurant row

By on Jul 15, 2013