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Recent guest reviews

It was just really nice, clean and the service was good

Within walking distance to the Amtrak station. Great location. Short walk to city island. It’s a great place for a weekend getaway!

Bellman was rude - and front desk girl - I had to constantly ask for them to take my bags, I had multiple children and bags. Once he did get my bags he would have the worst attitude as if he did not want to help at all. Then, we arrived for a late check-in, as soon as we get to the room we were notified of a noise complaint. The children were exhausted and quiet - We had just got in the room to take showers and get in bed after a long day of exploring at Hershey Park - the woman who was across from us obviously had put in the noise complaint because she constantly kept opening and slamming the doors - it seemed as if it was a racial issue. From the guest to the bellman - the front desk girl was just seemed completely annoyed with her job.

Quick 20 minute ride from Hershey but not that much going on in downtown Harrisburg on the weekend. Did appreciate the in-house restaurant and super friendly staff that helped us.

Loved the welcoming personalities of Toni and David at the front desk and front door. Francis my server for restaurant and room service was attentive and kind. P. S. LAVAZZA coffee in room was a nice touch!

Great price for downtown accessibility to the health center. Clean, well run, happy employees. Room was very much on the small side (1 king). Dinner at restaurant was decent. Breakfast was atrocious!

Nice staff - clean Didn't like no hot water for a shower at 3:00 a.m. (catch a flight)

Cramped and outdated but fair for the price and location

Staff very courteous, Valet very professional, security also helpful. Room was was perfect. Only snag is that blower is very loud and to close to the bed. Very impressed with this Hotel 10’s all around!! I will be back.

S 2nd St Harrisburg PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Harrisburg, Crowne Plaza Harrisburg-Hershey is next to Whitaker Center for Science and the Arts and UPMC Pinnnacle Harrisburg. This 260-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

All 260 rooms feature coffee makers, free local calls, and safes. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Crowne Plaza Harrisburg-Hershey have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 20.00 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, Non Smoking

1 Double Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Crowne Plaza Harrisburg-Hershey

Everyone (39) Business (2) Family (6)
3
Everyone

By on Jul 5, 2020

4
Everyone

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Thank You

3
Everyone

By on Oct 5, 2019

Review comment responded on Oct 7, 2019

Thank You

5
Family

It was just really nice, clean and the service was good

By on Aug 24, 2019

Review comment responded on Aug 24, 2019

Dear Guest, Thank You for your feedback. It has been shared with the team.

4
Everyone

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Thank You

4
Everyone

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

Thank you

4
Family Family with small children

Within walking distance to the Amtrak station. Great location. Short walk to city island. It’s a great place for a weekend getaway!

By on Jul 3, 2019

Review comment responded on Jul 5, 2019

Dear Guest, Thank You for staying at Crowne Plaza Harrisburg. We value your feedback and are glad that you enjoyed your stay. Your valuable feedback has been shared with the team. Regards, Jig. Desai

2
Family with small children

Bellman was rude - and front desk girl - I had to constantly ask for them to take my bags, I had multiple children and bags. Once he did get my bags he would have the worst attitude as if he did not want to help at all. Then, we arrived for a late check-in, as soon as we get to the room we were notified of a noise complaint. The children were exhausted and quiet - We had just got in the room to take showers and get in bed after a long day of exploring at Hershey Park - the woman who was across from us obviously had put in the noise complaint because she constantly kept opening and slamming the doors - it seemed as if it was a racial issue. From the guest to the bellman - the front desk girl was just seemed completely annoyed with her job.

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Dear Guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza HARRISBURG-HERSHEY. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4
Everyone

By on Jun 26, 2019

Review comment responded on Jun 27, 2019

Thank You

2
Everyone

By on Jun 25, 2019

Review comment responded on Jun 25, 2019

Thank You

Crowne Plaza Harrisburg-Hershey

23 S 2nd St, Harrisburg, PA 17101
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