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Willow Hanoi Old Quarter

2.5 star property
Hotel in Hanoi, steps from Hanoi Old Town Night Market

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Photo gallery for Willow Hanoi Old Quarter

Luxury Room, City View | Premium bedding, minibar, in-room safe, desk
Superior Room, City View | Premium bedding, minibar, in-room safe, desk
Superior Room, City View | Premium bedding, minibar, in-room safe, desk
Luxury Room, City View | Premium bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

4.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
38 Hang Quat, Hoan Kiem, Ha Noi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Basic Room

Basic Room | Premium bedding, minibar, in-room safe, desk

Basic Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Premium bedding, minibar, in-room safe, desk

Comfort Room

  • 269 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Comfort Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Comfort Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Queen Bed, City View

Twin Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, desk

Twin Room, 1 Queen Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Willow Hanoi Old Quarter is adjacent to Hanoi Old Town Night Market and within a 5-minute walk of other popular sights like Hoan Kiem Lake. The 9 rooms at this hotel include minibars, Smart TVs, and premium bedding.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Hoa quả dầm Hoa béo - ‬2 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Bún Chả Hàng Quạt - ‬1 min walk

About this property

Willow Hanoi Old Quarter

Hotel in Hanoi, steps from Hanoi Old Town Night Market
Guests staying at Willow Hanoi Old Quarter enjoy free WiFi in public areas, express check-in, and a water dispenser. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 600000 per vehicle roundtrip. Front-desk staff can assist with concierge services, dry cleaning/laundry, and access to locker space.
Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Minibars, laptop-compatible safes, and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (28 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 200000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Rollaway bed fee: VND 200000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What is there to do around Willow Hanoi Old Quarter?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Willow Hanoi Old Quarter?

Bicycle parking is also available for guests.

Does Willow Hanoi Old Quarter include a casino?

No, Willow Hanoi Old Quarter doesn't have a casino.

Is there an indoor pool at Willow Hanoi Old Quarter?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Willow Hanoi Old Quarter?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and a hydromassage showerhead.

Are there hot tubs at Willow Hanoi Old Quarter?

No, this hotel doesn't have a spa tub.

Does Willow Hanoi Old Quarter have a restaurant with a breakfast menu?

No, Willow Hanoi Old Quarter doesn't have a restaurant that serves breakfast.

Does Willow Hanoi Old Quarter allow pets to stay for free?

No, pets and service animals aren't allowed at Willow Hanoi Old Quarter.

Are there connecting rooms at Willow Hanoi Old Quarter?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Willow Hanoi Old Quarter?

The closest major airport to Willow Hanoi Old Quarter is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (41 minutes by car).

Can I book a room with a balcony at Willow Hanoi Old Quarter?

Yes, some guestrooms at Willow Hanoi Old Quarter offer a furnished balcony and may feature city views.

Willow Hanoi Old Quarter Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

YIHUA

Disliked: Staff & service, property conditions & facilities, room comfort
I booked "Twin Room, 1 Queen Bed, City View", which is supposed to be 30sqm. We didn't get the room as in the picture for this room type at all. It's a completely different room to the one we booked. Also the hot water doesn't work all the time. The noise in the morning is deafening. You won't be able to catch any sleep after 8am. Maybe not ever after 7am depending on the traffic outside. Definitely would not recommend. Be very careful with what you are served in Vietnam. They very often give you something cheaper than what you ordered, hoping you wouldn't notice. Of all 6 places we stayed in Vietnam, this is definitely the worse one.
Stayed 4 nights in Nov 2025