The West Hotel & Spa

4.0 star property
Hotel with a full-service spa, steps from Hanoi Old Town Night Market

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Photo gallery for The West Hotel & Spa

Reception
Hot stone massages, Thai massages, sports massages
Free daily buffet breakfast
Deluxe Room, 1 Bedroom, City View | Minibar, desk, laptop workspace, blackout drapes
Junior Room, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Junior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, The West Hotel & Spa is adjacent to Hanoi Old Town Night Market and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 4-star hotel has 25 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.0 miles
  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Quan Chuong Gate - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bancông Cafe & Restaurant - ‬3 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food 3 - ‬1 min walk
  • ‪Bami Bread (Bánh Mì Bami) - ‬1 min walk
  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬2 min walk

About this property

The West Hotel & Spa

Hotel with a full-service spa, steps from Hanoi Old Town Night Market
Guests staying at The West Hotel & Spa enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 420000 per vehicle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry.
Guests can expect free WiFi and 32-inch Smart TVs with digital channels. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and slippers. Fireplaces, minibars, and coffee makers are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Hardwood flooring in public areas

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The West Hotel & Spa Hotel
The West Hotel & Spa Hanoi
The West Hotel & Spa Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at The West Hotel & Spa?

The West Hotel & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do around The West Hotel & Spa?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at The West Hotel & Spa?

No, there isn't parking at this hotel.

Is a spa located at The West Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does The West Hotel & Spa feature a casino on the premises?

No, The West Hotel & Spa doesn't have a casino.

Is there an indoor pool at The West Hotel & Spa?

No, there is no indoor pool at this hotel.

Is The West Hotel & Spa good for couples?

There are many amenities for couples at this hotel, including a fireplace as well as a restaurant and a full-service spa.

Are there hot tubs at The West Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does The West Hotel & Spa have a restaurant with a breakfast menu?

Yes, The West Hotel & Spa serves free buffet breakfast each morning from its restaurant.

Does The West Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at The West Hotel & Spa.

Does The West Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The West Hotel & Spa?

The closest major airport to The West Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (40 minutes by car).

Can I book a room with a balcony at The West Hotel & Spa?

No, there aren't any guestrooms with balconies at The West Hotel & Spa.