Located in Old Quarter, The West Hotel & Spa is adjacent to Hanoi Old Town Night Market and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 4-star hotel has 25 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.
What's nearby
Hanoi Old Town Night Market - 1 min walk - 0.0 miles
Hoan Kiem Lake - 2 min walk - 0.1 miles
Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
Quan Chuong Gate - 7 min walk - 0.4 miles
St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
Getting around
Hanoi Long Bien Station - 6 min drive
Noi Bai Intl. Airport (HAN) - 40 min drive
Restaurants
Bancông Cafe & Restaurant - 3 min walk
MẸT Vietnamese Restaurant & Vegetarian Met 2 - 1 min walk
MẸT Vietnamese restaurant & Vegetarian Food 3 - 1 min walk
Bami Bread (Bánh Mì Bami) - 1 min walk
Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - 2 min walk
About this property
The West Hotel & Spa
Hotel with a full-service spa, steps from Hanoi Old Town Night Market
Guests staying at The West Hotel & Spa enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 420000 per vehicle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry.
Guests can expect free WiFi and 32-inch Smart TVs with digital channels. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and slippers. Fireplaces, minibars, and coffee makers are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour airport pick-up shuttle on request for a surcharge
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
A restaurant
Free daily manager's reception
Things to do
Full-service spa
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Full-service spa
Hot stone massages
Spa open daily
Sports massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (47 inch wide door)
Hardwood flooring in public areas
More
1 building
9 floors
Built in 2022
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch smart TV with digital channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Desk chair
Electrical adapters
Fan
Fireplace
Heating
Iron/ironing board on request
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Children stay free when using existing bedding (children may not be eligible for free breakfast)
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Check-in: 2:00 PM
Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a private host, not a professional engaged in trade or business.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
The West Hotel & Spa Hotel
The West Hotel & Spa Hanoi
The West Hotel & Spa Hotel Hanoi
Frequently asked questions
Is a free cancellation option available at The West Hotel & Spa?
The West Hotel & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.
What is there to do around The West Hotel & Spa?
This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.
Is there parking available at The West Hotel & Spa?
No, there isn't parking at this hotel.
Is a spa located at The West Hotel & Spa?
There is a full-service spa available for guests to enjoy and services include hot stone massages.
Does The West Hotel & Spa feature a casino on the premises?
No, The West Hotel & Spa doesn't have a casino.
Is there an indoor pool at The West Hotel & Spa?
No, there is no indoor pool at this hotel.
Is The West Hotel & Spa good for couples?
There are many amenities for couples at this hotel, including a fireplace as well as a restaurant and a full-service spa.
Are there hot tubs at The West Hotel & Spa?
No, there isn't a spa tub at this hotel.
Does The West Hotel & Spa have a restaurant with a breakfast menu?
Yes, The West Hotel & Spa serves free buffet breakfast each morning from its restaurant.
Does The West Hotel & Spa allow pets to stay free of charge?
No, pets aren't allowed at The West Hotel & Spa.
Does The West Hotel & Spa have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from The West Hotel & Spa?
The closest major airport to The West Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (40 minutes by car).
Can I book a room with a balcony at The West Hotel & Spa?
No, there aren't any guestrooms with balconies at The West Hotel & Spa.