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Recent guest reviews

Very good location with lots of shops all around and the main lake nearby. Nice rooftop bar. Checkin staff needed to expedite better, but manager seems to be on it. Rooms are small, but AC works well. Breakfast was fantastic and restaurant staff very attentive.

Really great location, superb breakfast and extremely friendly and helpful staff.

Everything was great, a brand new hotel, except the minibar temperature was useless. For a place so new, and hoping to achieve 5 star, I am not sure why they decided to provide cheap minibars. However, aside from that, everything was great...location-price-pool combination was worth every penny.

This staff was the best I have ever seen in my international travels. They were top notch and I would stay here again! They are the best and with my large family, I would highly recommend this hotel. The property is beautiful and the breakfast is amazing. The view from the roof and the pool are gorgeous.

Everything is very good. Every staff is also very kind.

No. 92-94 Hang Trong Str. Hanoi Hanoi

Hotel highlights

  • Walking distance to Hoan Kiem Lake and St. Joseph's Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Hoan Kiem, The Oriental Jade Hotel is adjacent to St. Joseph's Cathedral and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 120-room, 5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

All 120 soundproofed rooms feature minibars, free bottled water, and safes. Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks and toothbrushes and toothpaste are other standard amenities.


Property features

Guests of The Oriental Jade Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 580000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-out.

Room options

Oriental Jade Terrace City View

1 King Bed | Sleeps 3

Oriental Emerald Twin

2 Twin Beds | Sleeps 2

Gem Suite Lake View

1 King Bed | Sleeps 3

Oriental Emerald

1 King Bed | Sleeps 3

Guest reviews for The Oriental Jade Hotel

Couples (1) Family (3)
5
Friends

Very good location with lots of shops all around and the main lake nearby. Nice rooftop bar. Checkin staff needed to expedite better, but manager seems to be on it. Rooms are small, but AC works well. Breakfast was fantastic and restaurant staff very attentive.

By on Feb 20, 2020

Review comment responded on Feb 21, 2020

Dear Sir/Madam, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards, Andy Vu Director of Sales & Marketing

5
Family

Really great location, superb breakfast and extremely friendly and helpful staff.

By on Dec 26, 2019

Review comment responded on Dec 27, 2019

Dear Sir/Madam,   On behalf of the entire team at the Oriental Hospitality Group, I would like to share our gratitude with you for choosing and staying at our hotel. Having chance to welcome you and to be a part of your trip in Hanoi was such an honor we had. Happily, at our hotel, you had a wonderful time and memorable stay. We know that we must try more and more to provide the best service, however, we will promise to keep up the good work. Wish that we could have another opportunity to welcome you at our hotel in a near future.   Best regards, Andy Vu

5
Partner Couples

Everything was great, a brand new hotel, except the minibar temperature was useless. For a place so new, and hoping to achieve 5 star, I am not sure why they decided to provide cheap minibars. However, aside from that, everything was great...location-price-pool combination was worth every penny.

By on Aug 3, 2019

Review comment responded on Aug 4, 2019

Dear Mr.,   Thank you very much for choosing our hotel as your accommodation in Hanoi city. We are so delighted to hear your good review about us. We know that nothing is perfect, however, we will always try our best to bring you the most memorable impression in our beautiful city. We hope that our hotel services and staff will be an unforgettable after-taste to welcome you back next time.   Sincerely, Andy Vu

5
Family

This staff was the best I have ever seen in my international travels. They were top notch and I would stay here again! They are the best and with my large family, I would highly recommend this hotel. The property is beautiful and the breakfast is amazing. The view from the roof and the pool are gorgeous.

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Dear Sir/madam,   Thank you for your precious review of our hotel. We are so delighted to hear that you enjoyed your stay with us. We appreciate your every words about our facilities and our service. Besides, we are so happy to realize that our effort was recognized. Once again, thank you for all the compliments. I hope this won’t be your last visit in our hotel. It would be great if you come back with us in the future.   Best regards, Andy Vu

5
Family

Everything is very good. Every staff is also very kind.

By on Jun 21, 2019

Review comment responded on Jun 22, 2019

Dear Sir/madam, Thank you for your precious review of our hotel. We are pleased to hear that you enjoyed your stay with us. We appreciate your every words about our facilities and our service. Besides, we are so happy to realize that our effort was recognized. Once again, thank you for all the compliments. I hope this won’t be your last visit in our hotel. It would be great if you come back with us in the future. Best regards, Andy Vu

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