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The Oriental Jade Hotel

5.0 star property
Luxury hotel with a full-service spa, steps from St. Joseph's Cathedral of Hanoi
VIP Access

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Photo gallery for The Oriental Jade Hotel

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Lobby sitting area
Poolside bar
Poolside bar
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬
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Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • Lake view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 1615 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

8.0 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Hanoi

Located in Old Quarter, The Oriental Jade Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 120-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Dong Xuan Market - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪The Running Bean - ‬2 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

Luxury hotel with a full-service spa, steps from St. Joseph's Cathedral of Hanoi
At The Oriental Jade Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 634500 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Safes, phones, and desks are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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GRAND HOTEL du LAC Hanoi
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9.8 out of 10, Exceptional, 672 reviews
$121 nightly
The price is $131
Feb 15 - Feb 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1625000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 0106639879.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at The Oriental Jade Hotel?

The Oriental Jade Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Oriental Jade Hotel?

As of Feb 4, 2026, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on Feb 6, 2026 start from $134.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Oriental Jade Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Will I be able to park at The Oriental Jade Hotel?

No, there isn't parking available at the hotel.

Is there a spa at The Oriental Jade Hotel?

O' Signature Spa is the hotel's spa and services include Thai massages, hot stone massages, reflexology, and couples treatments.

Does The Oriental Jade Hotel feature a casino?

No, The Oriental Jade Hotel doesn't have a casino.

Will I find an indoor pool at The Oriental Jade Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Oriental Jade Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does The Oriental Jade Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Oriental Jade Hotel have a restaurant with a breakfast menu?

Yes, The Oriental Jade Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Oriental Jade Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Oriental Jade Hotel.

Are there connecting rooms at The Oriental Jade Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Oriental Jade Hotel?

The closest major airport to The Oriental Jade Hotel is Noi Bai Intl. Airport (HAN), which is 18.5 mi away (49 minutes by car).

Are there rooms with balconies at The Oriental Jade Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy lake or city views.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 908 out of 1003 reviews
Rating 8 - Good. 69 out of 1003 reviews
Rating 6 - Okay. 14 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cabot

The staff were wonderful and the breakfast had many delicious options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 3 nights in Nov 2025

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025

8/10 Good

Anchalee

Stayed 1 night in Oct 2025

10/10 Excellent

Carl, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great location and exceptional service
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I can not recommend this hotel too highly. If you come to Hanoi. Stay here. Lovation is perfect, breakfast best we have had in vietnam, roof top bar superb. The best thing is the staff and service, bedt we have received in the world!! We have travelled lots, but the welcome and genuine willingness to help is 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Siew Chin

Traveled with partner
Liked: Cleanliness
Second stay after a short break to Ha Long Bay. Excellent stay as before. I am unable to name everyone but all the staff from bell boy to house keeping were extremely obliging. Always acknowledged our presence with greetings and smiles which we reciprocated. What stands out is the care they took of us. This time special mention to Eileen on check out who made sure we were safely picked up by our Grab driver to the airport, and thanks for the parting gift. This hotel may not be the cheapest in town but you get what you pay for and the location was excellent for a tourist and more so for a first time visitor to Hanoi like we were. Please also see my previous review for the first part of our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

jeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, staff very attentive excellent people!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Narasimham, Solon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff, very clean rooms and excellent breakfast buffet as well as central location for sightseeing and restaurants were the highlights of this hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and proactive. Everyone spoke English and made our communication easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay! Amazing Staff

The service and staff attentiveness is really amazing! We stayed here for a weekend and then went to Sapa and Ha Long. They booked us a taxi when checking out and when we wanted to keep our luggage for a few hours before our flight after we came back from Ha Long, they let us put our luggage even though we stayed with them the previous week. I have never seen this before. Highly recommended if you are staying in Hanoi
Stayed 2 nights in Oct 2025

10/10 Excellent

Siew Chin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentiveness of the staff without being intrusive . The cleanliness of the property . The fantastic choice of breakfast .
Stayed 4 nights in Oct 2025

10/10 Excellent

OSCAR, La habra heights

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars.
Stayed 2 nights in Oct 2025

8/10 Good

Jeeyoung

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Stayed 3 nights in Sep 2025

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent location. We enjoyed our stay. Excellent breakfast. Older hotel with nice roof top pool and bar. Great view. Location very central in the old quarter. Staff were the highlight.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Superb hotel in a great location. Lovely roof top bar and pool .. Super breakfast with attentive staff. The parting gift was a nice touch
Stayed 6 nights in Sep 2025

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time at this property. I had been going back and forth since I was there for a conference at contemplated staying at the conference hotel. I’m so glad I ended up staying at the Oriental Jade! Feels like home and you still feel like a VIP and family when you stay there. Even though I ended up only staying less than 24 hours due to delays with Typhoon Ragasa , I felt well taken care of : quick check - in after 1am, excellent breakfast buffet and breakfast service, incredible front desk staff and nice quiet room. Even their airport pick up service was still waiting for me after 4-5 hour delay and I was so glad since it was so late- The next day’s transfer service was very much appreciated.Xin cam on! To Mr Do and the entire hotel team- thank you again for a great stay albeit less than 24 hours! Definitely glad I stayed at your property again!
Stayed 1 night in Sep 2025

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

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