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The Oriental Jade Hotel

5.0 star property
VIP Access

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Photo gallery for The Oriental Jade Hotel

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Poolside bar
Terrace/patio
Poolside bar
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬
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Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

9.4 out of 10
Exceptional
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • Lake view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

8.0 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, The Oriental Jade Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 120-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪The Running Bean - ‬2 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

At The Oriental Jade Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 634500 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Safes, phones, and desks are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1625000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 0106639879.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at The Oriental Jade Hotel?

The Oriental Jade Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near The Oriental Jade Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at The Oriental Jade Hotel?

No, this hotel doesn't offer parking.

Is there a spa at The Oriental Jade Hotel?

O' Signature Spa is the hotel's spa and services include Thai massages, hot stone massages, reflexology, and couples treatments.

Are there luxury amenities available at The Oriental Jade Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and champagne service at this hotel.

Does The Oriental Jade Hotel feature a casino?

No, The Oriental Jade Hotel doesn't have a casino.

Will I find an indoor pool at The Oriental Jade Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Oriental Jade Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Does The Oriental Jade Hotel have a hot tub?

No, but this hotel does have a steam room.

Does The Oriental Jade Hotel have a restaurant with a breakfast menu?

Yes, The Oriental Jade Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Oriental Jade Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Oriental Jade Hotel.

Does The Oriental Jade Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Oriental Jade Hotel?

The closest major airport to The Oriental Jade Hotel is Noi Bai Intl. Airport (HAN), which is 18.5 mi away (49 minutes by car).

Are there rooms with balconies that I can book at The Oriental Jade Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a terrace where guests can enjoy lake and city views.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 910 out of 1005 reviews
Rating 8 - Good. 68 out of 1005 reviews
Rating 6 - Okay. 14 out of 1005 reviews
Rating 4 - Poor. 5 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cabot

The staff were wonderful and the breakfast had many delicious options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal, alhambra

Stayed 2 nights in Dec 2025

10/10 Excellent

Bich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are exceptional and go above and beyond to help make the stay memorable! Their English is better than mine. Can’t speak highly enough of the staff. The hotel itself is clean, modern, spacious and very comfortable. Despite being in the middle of old quarter they must have great soundproofing as the night was quiet. No regrets here and we’d gladly stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent!
Stayed 8 nights in Nov 2025

10/10 Excellent

ALLA SAGDULLAJEVA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Neva

Liked: Cleanliness, staff & service, amenities
Room was clean locatoon was good. We even got a parting gift from the hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean, White Plains

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff is SUPER friendly and helpful. This hotel felt like our oasis. The food, especially the breakfast buffet, was delicious. The spa is also excellent. I will stay here every time I am in Hanoi.
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here while I was in Hanoi. It was a great hotel to stay at for my trip in Vietnam. The room was spotless and there were multiple amenities at this hotel. The hotel staff were all very helpful and they allowed us to do a late check out and even arranged free transportation to the airport. The manager Nancy went above and beyond to make our stay as pleasant as possible and I highly recommend staying here if you visit Hanoi.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.
Stayed 2 nights in Nov 2025

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely attentive, the hotel is a 5* gem perfectly located in old town. They have a total “yes we can” approach to looking after their guests.
Stayed 7 nights in Nov 2025

10/10 Excellent

Yonas

Stayed 1 night in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the staff, service and luxury room. Cannot recommend the level of service high enough.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond, San Marino

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind and attentive The room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. The service from everyone working at the hotel was exceptional!! Would recommend the hotel to anyone. The buffet was great
Stayed 7 nights in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, breakfast is fabulous! Location is very good, staff is friendly , highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are small but the service and hospitality is exceptional. Location is perfect in the old quarter and I would recommend to anyone travelling to Hanoi
Stayed 2 nights in Nov 2025

8/10 Good

Kenneth

The hotel was very quiet and comfortable. The staff were friendly and always helpful. Breakfast was very good. The location is excellent. A little pricey, but overall a very pleasant place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil, Fort Mill

Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Nov 2025

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025

8/10 Good

Anchalee

Stayed 1 night in Oct 2025

10/10 Excellent

Carl, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great location and exceptional service
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I can not recommend this hotel too highly. If you come to Hanoi. Stay here. Lovation is perfect, breakfast best we have had in vietnam, roof top bar superb. The best thing is the staff and service, bedt we have received in the world!! We have travelled lots, but the welcome and genuine willingness to help is 10/10
Stayed 2 nights in Oct 2025

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