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The Oriental Jade Hotel

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for The Oriental Jade Hotel

A balcony with a table set for breakfast, overlooking a cityscape.
A buffet with various food items and decorative vases.
A rooftop bar with stone flooring, black metal chairs, and a bar counter with a view of the city skyline at dusk.
A hotel lobby with a reception desk, seating area, and large windows offering views of the street.
A person seated at a table with a view of a cityscape and a body of water.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Oriental Pearl Twin

A hotel room with two beds, a sitting area with a bench, a mirror, a TV, and a bathroom visible through an open door.

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

A hotel room with a large bed, a desk, a chair, a small table with a lamp, and a large window with curtains.

Oriental Emerald

9.6 out of 10
Exceptional
(24 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

Sapphire Old Quarter View

9.0 out of 10
Wonderful
(14 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

A hotel room with a large window, a round wooden table with a lamp, a chair, a bed, and a TV on the wall.

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Ruby City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

A living room with a sofa, coffee table, and a patterned rug. There is a bookshelf with decorative items and a door with a sign.

Gem Suite Lake View

  • Lake view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through large windows.

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

A rooftop terrace with potted plants, a table, and a person tending to flowers.

O'Presidential Suite Lake View

  • Lake view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Pearl Connecting

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Emerald Connecting

  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Oriental Emerald Twin

A hotel room with two beds, a desk, a chair, a laptop, a mirror, and a decorative carpet.

Oriental Emerald Twin

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sapphire Twin Old Quarter View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Sapphire Twin Old Quarter View

8.8 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, The Oriental Jade Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 120-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Dong Xuan Market - 12 min walk - 0.6 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪Cộng Càphê - ‬2 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Bánh Mỳ Mama - ‬2 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

At The Oriental Jade Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of a shuttle from the airport to the hotel (available 24 hours) for VND 795000 per vehicle, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Safes, phones, and desks are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 662,500 for adults and VND 662,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 753 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1625000.0 per night

Property payment types

  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 662500 for adults and VND 662500 for children
  • Airport shuttle fee: VND 795000 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 0106639879.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at The Oriental Jade Hotel?

The Oriental Jade Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Oriental Jade Hotel?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on Nov 5, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Oriental Jade Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Dong Xuan Market and Hanoi Opera House less than a mile away.

Is parking available on site at The Oriental Jade Hotel?

No, this hotel doesn't offer parking.

Is there a spa at The Oriental Jade Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, couples treatments, and reflexology.

Are there luxury amenities available at The Oriental Jade Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and champagne service at this hotel.

Does The Oriental Jade Hotel feature a casino?

No, The Oriental Jade Hotel doesn't have a casino.

Will I find an indoor pool at The Oriental Jade Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Oriental Jade Hotel?

There are many amenities for couples at this hotel, including champagne service as well as 2 restaurants and an outdoor pool.

Does The Oriental Jade Hotel have a hot tub?

No, but this hotel does have a sauna.

Does The Oriental Jade Hotel have a restaurant with a breakfast menu?

Yes, The Oriental Jade Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Oriental Jade Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Oriental Jade Hotel.

Does The Oriental Jade Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Oriental Jade Hotel?

The closest major airport to The Oriental Jade Hotel is Noi Bai Intl. Airport (HAN), which is 18.5 mi away (49 minutes by car).

Are there rooms with balconies that I can book at The Oriental Jade Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a terrace where guests can enjoy lake and city views.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 922 out of 1007 reviews
Rating 8 - Good. 62 out of 1007 reviews
Rating 6 - Okay. 13 out of 1007 reviews
Rating 4 - Poor. 4 out of 1007 reviews
Rating 2 - Terrible. 6 out of 1007 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are super friendly, location is fantastic
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the best spot, all staff were so amazing and eager to help, would stay here for sure!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hospitality staff, highly recommended!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with great staff and a terrific breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, good location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff; extremely accommodating;good value;excellent restaurant
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever! Near everything and the staffs are amazing!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, tasty buffet breakfast, and the staff were amazing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff were amazing and service was outstanding. On site spa was a bonus.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and good to live in the Hanoi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an enjoyable stay and the concierge and staff were very helpful. I would recommend this place to friends.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oriental Jade, Hanoi was a truly exceptional hotel. The location was literally perfect, the room was nice and big and the hotel staff were simply outstanding. A delightful experience and a A+++ rating in my opinion.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and kind. Top notch service!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room spacious. Rooftop pool and restaurant really nice. Would stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for anniversary, the staff was amazing and very helpful, they surprised us with a big gesture and a goodbye gift! We had a great time great room and delicious breakfast. The staff was especially amazing we will return!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and wonderful views
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s at the top of the ratings list for a reason. It’s great in every way.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff. Beautiful hotel. Great location. Best breakfast!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff really looked after you. Brilliant customer service and excellent location for local tourism. Thoroughly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable attention to detail by the staff. Great view from the roof. Perfect location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible friendly, courteous and professional staff. Highly recommended in every respect! Thank you
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, location and service! Will definately be back!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very professional and helpful. Everyone was trying so hard to make our stay perfect. The room was very clean, the Outdoors pool wonderful and the Breakfast was next level!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Clean room though a bit dated. Will be good if TV menu is provided. Nice location and within walking distance to many attractions.
Stayed 3 nights in Jul 2026