Skip to main content
Beginning of main content

Recent guest reviews

Wonderful hotel in an excellent location in the French Quarter. I stayed in a Deluxe suite and my room was wonderful with a city view. It was a short walk to all the attractions but didn't sit in the hubbub that is the lake area so it's a nice reprieve from the chaos. The staff was always super helpful, cheerful and courteous. The rooftop pool is awesome with a skyline view. Couldn't have asked for a better stay!

Good location and great furnishings. Friendly staff.

great new hotel, we got in late so couldn't enjoy all amenities like pool and spa, but check in was nice and room was super clean and comfortable with modern amenities great new hotel, we got in late so couldn't enjoy all amenities like pool and spa, but check in was nice and room was super clean and comfortable with modern amenities

Staff was excellent! Everyone spoke very good English, and accommodated all our requests, also summoned food in the middle the night when we were hungry and everything was already closed. Mai (spell?) at the front was very pleasant to deal with. I don't remember others' names but everyone was wonderful. We had executive suite. It was very clean and comfortable. The only (minimal and unimportant imo) mishap was that our fridge had only one beer stocked instead of 2, and house keeping staff left 2 body lotions instead of 1 lotion and 1 hair conditioner (easy to overlook as they look identical) It's not a complaint by any means. We didn't care as we still had the conditioner from day before, and we just mentioned at the check out that one beer was missing. I am sure if we called and said something it would have been taken care of immediately. Breakfast buffet offered a variety of choices, everything was fresh and tasty. Staff was attentive, and knew exactly when to offer another cup of coffee. The hotel has nice gym and roof top pool -great place to unwind. We did nit use the SPA. Thank you for a great stay Lapis!

The staff was amazing! Hai was there to greet us and was very helpful in giving us suggestions to local Food and attractions! The hotel was very clean and comfortable would defiantly go here again! Had a very lovely stay!

21 Tran Hung Dao Str, Hoan Kiem Dist Hanoi

Hotel highlights

  • Walking distance to Hanoi Opera House and Hoan Kiem Lake
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

The Lapis Hotel places you in Hoan Kiem, within a leisurely stroll of popular sights such as Hanoi Opera House and Hoan Kiem Lake. This 70-room, 4.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

The Lapis Hotel's 70 soundproofed rooms provide minibars, coffee makers, and free bottled water. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Built in 2017, the brand new The Lapis Hotel offers an outdoor pool, a health club, and a steam room. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 600000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Deluxe Double or Twin Room, City View

1 Queen Bed | 2 Twin Beds | Sleeps 3

Executive Suite

1 Double Bed | Sleeps 3

Room, Connecting Rooms

1 King Bed and 2 Twin Beds | Sleeps 4

Superior Double or Twin Room, City View

1 Queen Bed | 2 Twin Beds | Sleeps 3

Guest reviews for The Lapis Hotel

Everyone (6) Couples (1)
5
Everyone

Wonderful hotel in an excellent location in the French Quarter. I stayed in a Deluxe suite and my room was wonderful with a city view. It was a short walk to all the attractions but didn't sit in the hubbub that is the lake area so it's a nice reprieve from the chaos. The staff was always super helpful, cheerful and courteous. The rooftop pool is awesome with a skyline view. Couldn't have asked for a better stay!

By on Jan 3, 2020

5
Everyone

By on Dec 4, 2019

Review comment responded on Dec 19, 2019

Dear Sir/Madam, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that you experience with us exceeds your expectations. Once again, thank you for your feedback and we look forward to welcome you again in the near future. Sincerely, Nguyen Phuong Chi (Ms) General Manager

5
Everyone

By on Jun 25, 2019

Review comment responded on Jun 28, 2019

Dear Sir/Madam, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager

4

stay at hanoi

Everyone

Good location and great furnishings. Friendly staff.

By , from Canberra on Sep 10, 2017

Review comment responded on Sep 13, 2017

Dear Michael, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location, furnitures and staff are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

5

nice, new hotel

Everyone

great new hotel, we got in late so couldn't enjoy all amenities like pool and spa, but check in was nice and room was super clean and comfortable with modern amenities great new hotel, we got in late so couldn't enjoy all amenities like pool and spa, but check in was nice and room was super clean and comfortable with modern amenities

By on May 3, 2017

Review comment responded on May 5, 2017

Dear Sir/Madam, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our hotel rooms & amenities are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, THIZEAU Alexis (Mr.) General Manager

5

great stay

Everyone

Staff was excellent! Everyone spoke very good English, and accommodated all our requests, also summoned food in the middle the night when we were hungry and everything was already closed. Mai (spell?) at the front was very pleasant to deal with. I don't remember others' names but everyone was wonderful. We had executive suite. It was very clean and comfortable. The only (minimal and unimportant imo) mishap was that our fridge had only one beer stocked instead of 2, and house keeping staff left 2 body lotions instead of 1 lotion and 1 hair conditioner (easy to overlook as they look identical) It's not a complaint by any means. We didn't care as we still had the conditioner from day before, and we just mentioned at the check out that one beer was missing. I am sure if we called and said something it would have been taken care of immediately. Breakfast buffet offered a variety of choices, everything was fresh and tasty. Staff was attentive, and knew exactly when to offer another cup of coffee. The hotel has nice gym and roof top pool -great place to unwind. We did nit use the SPA. Thank you for a great stay Lapis!

By on Apr 26, 2017

Review comment responded on May 5, 2017

Dear Mr/Ms. Alx, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our staff, especially Mai from Frond Desk, hotel room cleanness, comfort, breakfast and health club. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, THIZEAU Alexis (Mr.) General Manager

5
Partner Couples

The staff was amazing! Hai was there to greet us and was very helpful in giving us suggestions to local Food and attractions! The hotel was very clean and comfortable would defiantly go here again! Had a very lovely stay!

By , from Canada on Jan 7, 2020

url importing http://www.orbitz.com/Hanoi-Hotels-The-Lapis-Hotel.h17471570-p2.Hotel-Reviews
There was an error importing /Hanoi-Hotels-The-Lapis-Hotel.h17471570-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Hanoi-Hotels-The-Lapis-Hotel.h17471570-p2.Hotel-Reviews