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The Lapis Hotel

4.5 star property
VIP Access

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Photo gallery for The Lapis Hotel

Exterior
Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine
Lobby sitting area
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
21 Tran Hung Dao Str, Hoan Kiem Dist, Hanoi
  • Place, Hanoi Opera House
    ‪7 min walk‬
  • Place, Trang Tien Plaza
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, Queen Bed, No View

Standard Room, Queen Bed, No View | Minibar, in-room safe, desk, blackout drapes

Standard Room, Queen Bed, No View

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Living area | 43-inch flat-screen TV with cable channels, TV

Executive Suite

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

Room, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Room, Connecting Rooms

  • City view
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Front of property

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 79 reviews
$507 nightly
The price is $547
Apr 24 - Apr 25
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

The Lapis Hotel places you in Hoan Kiem, within a leisurely stroll of popular sights such as Hoan Kiem Lake and Hanoi Opera House. This 70-room, 4.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hanoi Opera House - 7 min walk - 0.4 miles
  • Trang Tien Plaza - 8 min walk - 0.5 miles
  • Vietnam Women's Museum - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 12 min walk - 0.7 miles
  • Hoa Lo Prison Museum - 17 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Xôi Lan - ‬1 min walk
  • ‪OTree Cofee 55 Phan Chu Trinh - ‬1 min walk
  • ‪Cơm Tấm Mộc - ‬1 min walk
  • ‪Garden Restaurant - ‬1 min walk
  • ‪Nhà Hàng Ngon - ‬1 min walk

About this property

The Lapis Hotel

At The Lapis Hotel, guests enjoy an outdoor pool, a gym, and a sauna. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 600000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (538 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 600000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Property is also known as

Lapis Hotel Hanoi
Lapis Hotel
Lapis Hanoi
The Lapis Hotel Hotel
The Lapis Hotel Hanoi
The Lapis Hotel Hotel Hanoi

Frequently asked questions

Are free cancellation options available at The Lapis Hotel?

The Lapis Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Lapis Hotel?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at The Lapis Hotel on Apr 21, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Lapis Hotel?

This hotel is situated in Hoan Kiem within a short 13-minute walk of Hoan Kiem Lake and also 7 minutes on foot from Hanoi Opera House. You'll also find Hanoi Old Town Night Market and West Lake within a short drive.

Is parking available on site at The Lapis Hotel?

No, there isn't parking at this hotel.

Does The Lapis Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does The Lapis Hotel feature a casino?

No, The Lapis Hotel doesn't have a casino.

Will I find an indoor pool at The Lapis Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Lapis Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at The Lapis Hotel?

No, but this hotel does have a sauna.

Does The Lapis Hotel have a restaurant that serves breakfast?

Yes, The Lapis Hotel serves breakfast for a surcharge from its restaurant.

Will The Lapis Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Lapis Hotel.

Are there connecting rooms at The Lapis Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Lapis Hotel?

The closest major airport to The Lapis Hotel is Noi Bai Intl. Airport (HAN), which is 16.5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at The Lapis Hotel?

No, there aren't any guestrooms with balconies at The Lapis Hotel.

The Lapis Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 496 reviews
Rating 8 - Good. 141 out of 496 reviews
Rating 6 - Okay. 28 out of 496 reviews
Rating 4 - Poor. 5 out of 496 reviews
Rating 2 - Terrible. 6 out of 496 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

tony, Ulverstone

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well located, attentive staff, great breakfast buffet, well priced.
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy John

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed over night. Everything seemed perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Lapis Hotel. The room and facilities were immaculately clean, and the staff were incredibly helpful and accommodating. We had a very early 4:00 AM checkout, and they still prepared breakfast for us to take away, which was a really thoughtful touch. Everything about the experience felt professional and warm. Highly recommend this hotel if you’re visiting Hanoi!
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

6/10 Okay

Nemir, Richmond Hill

non
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Staff was slow to react to noisy guests and made me change my room the last day because I booked on my own. They switched me to a slightly smaller but almost identical room so it seemed like they could have kept me in either room the entire time rather than switching me.
Stayed 1 night in Mar 2025

10/10 Excellent

Clare

Stayed 1 night in Jan 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the ministry of finance, around 20 minutes walk from the old quarter. As with all hotels, the pictures online are a bit better than reality, but the hotel is very nice nonetheless. Staff couldn’t be more helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in the French Quarter.

Lovely hotel. Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, although did find housekeeping weren’t always punctual / making up the room despite request. Rooftop pool a great plus vs surrounding accommodation options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

Lovely hotel and all the staff were really friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Fresh, bright, hotel with attentive staff
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premier rooms are wonderful. City views. I was surprise that the rooftop infinity pool was so large with gorgeous Hanoi skyline views. The front desk staff is awesome. I spent 3 nights in regular room, so worth it for the price but no views. I was OK with it, then I like the hotel so much I decided to upgrade to premier room and pay the different for two additional nights. I like the neighbored as lots of high quality cafes and restaurants without the international tourists. I've been coming to Hanoi for business for over 15 years and will definitely stay here again. One thing. It is an easy 15-17 minute walk to Ho Kiem Lake. The streets to and from the lake from the hotel are broad and quiet before 7:30am. Lots of embassies and government offices so great security. Every morning, I would walk to and around the lake and back to hotel taking about 50-55 minutes. Wonderful way to start the day. Also, the beds are amazing. Great sleep. Thank you, thank you.
Stayed 2 nights in May 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful hotel. Nice rooms. Comfortable bed. Decent breakfast. Staff were lovely. Enjoyed rooftop pool. Could do with a bit of a clean up/ maintenance around spa area. Steam room handle is all decayed and coming apart leaving pieces of mouldy wood everywhere. Flickering light by pool. Pool fountain not working.
Stayed 6 nights in Apr 2024

2/10 Terrible

Justin

Stayed 1 night in Apr 2024

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Only stayed one night between flights- nice pool. Coffee shops and restaurants nearby.
Stayed 1 night in Mar 2024

8/10 Good

Christopher, Berkeley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, clean and adequate sized room, good location.
Stayed 3 nights in Nov 2023

8/10 Good

Mai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs upgraded my rooms for free of charge , that was very nice . The location is good , near many restaurants or lot of street foods are available around the area . We enjoyed the pool , jacuzzi worked ok but didn’t have warm water . We loved the steam room , overall we like the hotel . Just not walking distance from the central old quarter.
Stayed 2 nights in Sep 2023

6/10 Okay

KF

Liked: Cleanliness, staff & service, amenities
The WiFi is not stronger and stable in the room. It's very important to the guests. This weakness will make customers not to stay in again.
Stayed 4 nights in Sep 2023

6/10 Okay

Nicole

Liked: Staff & service, room comfort

Not quite as expected

The hotel is a bit dated and old. The photos show more modern rooms but that's not what we got. The lights in the room are a headache and very difficult to figure out. The TV was a nightmare to operate. The pool was good. Reception was very helpful. Bed comfy. Bathrooms need a bit of love as mould building up on seals. Location isn't great. You are quite far from everything. We wouldn't stay again.
Stayed 1 night in Aug 2023

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Tu, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Pho Thin and Bun Cha Obama. Great staff.
Stayed 2 nights in Jul 2023

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