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Sunway Hotel Hanoi

4.0 star property
Hotel with free parking, near Hoan Kiem Lake

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Photo gallery for Sunway Hotel Hanoi

Lounge
Reception
Lobby sitting area
Lounge
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
  • Hanoi Opera House
    ‪12 min walk‬
  • Hoan Kiem Lake
    ‪17 min walk‬
  • Hanoi Old Town Night Market
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

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Room options

View all photos for Deluxe Twin City View

1 bedroom, minibar, in-room safe, desk

Deluxe Twin City View

  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King City View

Deluxe King City View | 1 bedroom, minibar, in-room safe, desk

Deluxe King City View

9.0 out of 10
Wonderful
(2 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, minibar, in-room safe, desk

Superior King Room

8.0 out of 10
Very good
(2 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double/Twin Superior (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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About the neighborhood

Hanoi

Located in Hai Ba Trung within a short walk of Hanoi Opera House, Sunway Hotel Hanoi is within a mile (2 km) of other popular sights such as Hoan Kiem Lake. This 4-star hotel welcomes guests with 143 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Hanoi Opera House - 12 min walk - 0.6 miles
  • Hoan Kiem Lake - 17 min walk - 0.9 miles
  • St. Joseph's Cathedral of Hanoi - 2 min drive - 1.2 miles
  • Hanoi Old Town Night Market - 3 min drive - 1.4 miles
  • Thang Long Water Puppet Theatre - 3 min drive - 1.4 miles

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Phố Núi Coffee - ‬2 min walk
  • ‪Coffee Tú - ‬1 min walk
  • ‪Nấm Việt - ‬1 min walk
  • ‪Lotteria - ‬2 min walk
  • ‪Cora Cafe - Hòa Mã - ‬2 min walk

About this property

Sunway Hotel Hanoi

Hotel with free parking, near Hoan Kiem Lake
Sunway Hotel Hanoi offers a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 87 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1998
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 450000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (roundtrip)
  • Rollaway bed fee: USD 450000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Sunway Hotel Hanoi?

Sunway Hotel Hanoi offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What is there to do close to Sunway Hotel Hanoi?

This hotel is situated in Hai Ba Trung within a short 18-minute walk of Hoan Kiem Lake and also 12 minutes on foot from Hanoi Opera House. You'll also find St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market within a short drive.

Is parking available on site at Sunway Hotel Hanoi?

Yes, self parking is offered for free at the hotel.

Does Sunway Hotel Hanoi have a casino on the premises?

No, Sunway Hotel Hanoi doesn't have a casino.

Is there an indoor pool at Sunway Hotel Hanoi?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sunway Hotel Hanoi?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and free Internet access.

Does Sunway Hotel Hanoi have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Sunway Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, Sunway Hotel Hanoi serves buffet breakfast for a surcharge each morning at Restaurant.

Does Sunway Hotel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at Sunway Hotel Hanoi.

Are there connecting rooms at Sunway Hotel Hanoi?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sunway Hotel Hanoi?

The closest major airport to Sunway Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 18.7 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Sunway Hotel Hanoi?

No, there aren't any guestrooms with balconies at Sunway Hotel Hanoi.

Sunway Hotel Hanoi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 206 reviews
Rating 8 - Good. 96 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 0 out of 206 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pacita M

Stayed 1 night in Mar 2025

10/10 Excellent

Cheol, Incheon, Seo-gu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent mid range hotel in quiet area

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
Stayed 5 nights in Nov 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ha, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Chua song Chiang

Stayed 1 night in Dec 2023

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 9 nights in Sep 2023

10/10 Excellent

Dinh Dung

Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Stayed 1 night in Jun 2023

8/10 Good

Noriko

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

8/10 Good

Colin, Billericay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Stayed 1 night in Jan 2023

8/10 Good

HA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to sleep
Stayed 1 night in Sep 2022

6/10 Okay

Tanjila

Liked: Cleanliness
Stayed 11 nights in Aug 2022

8/10 Good

DrRisa, San Francisco

Business traveler
Liked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019

4/10 Poor

Ng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019

10/10 Excellent

Chin Chay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Staff

The staff was awesome
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Louie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Disliked: Staff & service
I have very mixed feelings about the hotel there were great people but some were very unhelpful
Stayed 3 nights in Feb 2019