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Hanoi Paon Hotel & Spa

Property class: 4

Choose dates to view prices

Photo gallery for Hanoi Paon Hotel & Spa

A rooftop pool with a city view, outdoor seating, and a hot tub.
A rooftop terrace with wicker furniture, a small table, and string lights.
A gym with exercise equipment, a green mat, and a city view through large windows.
A spa-like room with a massage table, two sofas, and a decorative floor.
Wicker furniture, a glass of orange juice, and a vase with flowers on a round table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
27 Hang Thung, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with a wooden bench, a desk, a bed with white bedding, and a window with blinds.

Superior Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a mirror.

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Double Room

A hotel room with two beds, a desk, a chair, a bedside table with a lamp, a picture on the wall, and a bathroom with a toilet and sink.

Executive Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

A hotel room with a wooden floor, a bed with blue bedding, a desk with a fruit bowl, and a chair.

Junior Suite, 1 Bedroom, City View (with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Paon Suite

A hotel room with a large bed, a desk with a chair, a small table, and a kitchenette in the background.

Paon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room (With Window)

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, a window with blinds, and framed pictures on the wall.

Family Room (With Window)

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Business Double Room

A hotel room with a large bed, a desk with a computer, a chair, and a vase with flowers.

Business Double Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double Room

A hotel room with two beds, a desk with a chair, a television, and a framed picture on the wall.

Executive Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double or Twin Room

Room

Superior Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Family Room (With Window)

Room

Family Room (With Window)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Family Room, No Windows

A modern hotel room with a large bed, bedside tables, a desk with a chair, a flat-screen TV, and a framed picture on the wall.

Family Room, No Windows

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Executive Double or Twin Room, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Executive Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed
  • Free wired internet

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Paon Hotel & Spa is within a 5-minute walk of Hoan Kiem Lake and within 15 minutes of other popular attractions like Hanoi Old Town Night Market. This 4-star hotel welcomes guests with 51 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • The Old Quarter Gallery - 3 min walk - 0.2 miles
  • Ngoc Son Temple - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Coffee Zone - ‬1 min walk
  • ‪Pizza Belga 47 Hàng Bè - ‬2 min walk
  • ‪Bánh Cuôn Cao Bâng - ‬1 min walk

About this property

Hanoi Paon Hotel & Spa

At Hanoi Paon Hotel & Spa, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is VND 300000 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for VND 380000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.
Guests can expect 39-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bathrobes. Minibars, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

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Old Quarter
  • Pool
  • Spa
  • Free WiFi
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8.8 out of 10, Excellent, 162 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Scooter/moped rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • Fenced pool
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 380000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 650000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • No alcohol is served or permitted at Hanoi Paon Hotel & Spa.
  • No cribs or infant beds are available.

Property is also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Paon Hotel & Spa?

Hanoi Paon Hotel & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hanoi Paon Hotel & Spa?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Hanoi Paon Hotel & Spa on Oct 26, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hanoi Paon Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Hanoi Paon Hotel & Spa?

Yes, valet parking is offered for VND 300,000 per night.

Is a spa located at Hanoi Paon Hotel & Spa?

Jasmin Spa is the hotel's spa and services include Thai massages, hot stone massages, and body wraps.

Does Hanoi Paon Hotel & Spa include a casino?

No, Hanoi Paon Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Hanoi Paon Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hanoi Paon Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a swim-up bar.

Does Hanoi Paon Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hanoi Paon Hotel & Spa have a restaurant that serves breakfast?

Yes, Hanoi Paon Hotel & Spa serves continental breakfast each morning for a surcharge from its restaurant.

Will Hanoi Paon Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Hanoi Paon Hotel & Spa.

Does Hanoi Paon Hotel & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hanoi Paon Hotel & Spa?

The closest major airport to Hanoi Paon Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Hanoi Paon Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

Hanoi Paon Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 103 reviews
Rating 8 - Good. 23 out of 103 reviews
Rating 6 - Okay. 2 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding heaps of choices. The hotel was right in the middle of the Old Quarter Markets and restaurants within walking distance. We really enjoyed our stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very well located, staff were warm and welcoming
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly. Breakfast was very good, big selection.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
great Breakfast great place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Helpful staff, great location for old quarter
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful when requiring an extra night.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities and breakfast. Very convenient location right near Hoan Kiem Lake and Old Quarter
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay in the Executive Room - 705, nice little balcony to enjoy a quiet drink while watching the hustle & bustle of the streets below. Breakfast choice was plentiful, pool was on the 10th floor with a lovely area to sit with cool water sprays. So refreshing in 42oC heat. Great location to everything. The staff wereAMAZING, would do anything for you to make you feel welcome & at home. Highly recommend & would stay again. GMHM DOWNUNDER
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, convenient location, great breakfast options - I would recommend and would stay here again in the future.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay at Hanoi Paon! The staff were super friendly and helpful, and the hotel is in an excellent location. You can easily walk to the old quarter and French quarter, which is where we spent most of our time. The rooms are slightly dated in terms of decor, but comfortable and have everything you need. The spa was also very nice! Id recommend to anyone going to Hanoi!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Excellent stay Convenient location We were in 6th floored and we didn’t hear any noise or traffic Good selection of fruits for breakfast
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Hanoi Paon

Staff very friendly and helpful, hotel services immaculate, will stay again
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Property was just what we wanted for our visit to Hanio. Very easy to walk to most attractions. Clean and safe also a very good breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff is so friendly and helpful, we felt very welcomed. We got a room upgrade which was a perfect start in our vacation! The room was super spacious and clean, the beds are so comfy! The breakfast is very good with lots of options. We enjoyed the pool and the little gym. The location is great as it is close to the old town but not too loud and busy. 100% recommendation!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

The staff is amazing snd the location is top notch.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great spot and around everything you need. 5*
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City break in hanoi.. nice hotel in old quater.. Staff fruendly and very nice room
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return trip to this property - convenient to restaurants, shopping, tourist attractions and transport. Friendly and helpful staff. Will stay again. Thank you!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi retreat

Great stay and perfect location. Staff is super friendly as well. Could try to fix the wobbly ladder in the pool.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Staff are super friendly, and food was great. Hotel rooms were lovely and spacious. We have the luxury escapes deal, which included a breakfast and dinner. This was great for our stay (7 days), would get a little repetitive if having for any longer, but couldn't fault it. Hotel is a little far out from Hoi An, but there is a shuttle service that will take you in, and a taxi is super cheap. There is a spa on site, which we also used twice. Great staff here too, and a lovely service. Only criticism would be amenities on site. A number of activities are advertised, but were no longer available, and the amenity area was the only thing that looked a little neglected / run down (bins not emptied, pool tables in poor condition, area needed a good clean)
Stayed 3 nights in Jan 2026