Splendid Star Suite

Choose dates to view prices

Honeymoon Room, 1 Double Bed, Church View | Balcony

1 bedroom, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Double Bed, Church View | Room amenity

Honeymoon Room, 1 Double Bed, Church View | 1 bedroom, minibar, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Free WiFi
Restaurant
Air conditioning
Business services
Bar

Explore the area

28 AU TRIEU ST, HOAN KIEM DIST, Hanoi, Hanoi Province, 100000

Place, St. Joseph's Cathedral of Hanoi
‪1 min walk‬
Place, Hoan Kiem Lake
‪3 min walk‬
Place, Hoa Lo Prison Museum
‪5 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪37 min drive‬

Room options

Deluxe Room, 1 Double or 2 Twin Beds

City view
269 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds
Free WiFi

Family Room, 2 Double Beds

City view
430 sq ft
Sleeps 5
2 Double Beds
Free WiFi

Standard Room, 1 Double or 2 Twin Beds

City view
269 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds
Free WiFi

Suite Triple Room

Sleeps 5
2 Double Beds
Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, Splendid Star Suite is next to popular attractions like Red Moon Gallery and Ly Trieu Quoc Su Pagoda. This 22-room, 4.5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 miles
Hoan Kiem Lake - 3 min walk - 0.2 miles
Hoa Lo Prison Museum - 5 min walk - 0.3 miles
Hang Gai Street - 7 min walk - 0.4 miles
Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

Hanoi Railway Station - 15 min walk
Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

‪Bánh Mỳ Mama - ‬1 min walk
‪Pasteur Street Brewing Company - ‬1 min walk
‪Still Color CF 32 Thọ Xương - ‬1 min walk
‪Bánh Gối Lý Quốc Sư - ‬1 min walk
‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk

About this property

Splendid Star Suite

Guests of Splendid Star Suite enjoy access to free WiFi in public areas, a business center, and spa services. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 400000 per vehicle one-way, as well as a train station shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and laundry facilities.

32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include refrigerators, minibars, and coffee makers.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk

Breakfast included
Spa
Free WiFi
Restaurant

$29 nightly

Jun 7 - Jun 8

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)

Food and drink

A bar/lounge
A restaurant
Coffee and tea in common areas

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

Business center
Computer station

Spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hot stone massages
Sports massages
Swedish massages
Thai massages

1 building
6 floors
Art Deco architecture
Built in 2011
Smoking not allowed

Room amenities

Bedroom

Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 342000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: VND 400000 per vehicle (one-way)
Rollaway bed fee: VND 342000 per night
Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Splendid Star

Splendid Star Hotel

Splendid Star Suite

Splendid Star Suite Hanoi

Splendid Star Suite Hotel

Splendid Star Suite Hotel Hanoi

Suite Star Hotel

Splendid Star Suite Hotel

Splendid Star Suite Hanoi

Splendid Star Suite Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Splendid Star Suite?

Splendid Star Suite provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Splendid Star Suite?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Hanoi Old Town Night Market, and Train Street. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Splendid Star Suite?

No, this hotel doesn't offer parking.

Is a spa located at Splendid Star Suite?

Spa services at the hotel include Thai massages, hot stone massages, body wraps, and aromatherapy.

Does Splendid Star Suite have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, hot stone massages, and a bar/lounge at this hotel.

Does Splendid Star Suite have a casino on the premises?

No, Splendid Star Suite doesn't have a casino.

Is there an indoor pool at Splendid Star Suite?

No, there is no indoor pool at this hotel.

Is Splendid Star Suite a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and free wired internet.

Are there hot tubs at Splendid Star Suite?

No, there isn't a spa tub at this hotel.

Does Splendid Star Suite have a restaurant with a breakfast menu?

Yes, Splendid Star Suite serves breakfast for a surcharge from its restaurant.

Does Splendid Star Suite allow pets to stay free of charge?

No, pets and service animals aren't allowed at Splendid Star Suite.

Are there connecting rooms at Splendid Star Suite?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Splendid Star Suite?

The closest major airport to Splendid Star Suite is Noi Bai Intl. Airport (HAN), which is 18.3 mi away (44 minutes by car).

Are there rooms with balconies at Splendid Star Suite?

Yes, some guestrooms at Splendid Star Suite offer a balcony and may feature city views.

Splendid Star Suite Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

3.0/10

Amenities

8.8/10

Property conditions & facilities

Verified

2/10 Terrible

Alain

Mar 1, 2019

Disliked: Staff & service, property conditions & facilities

Des fraudeurs!

La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel.

Stayed 1 night in Feb 2019

Verified

2/10 Terrible

J

Nov 19, 2018

Disliked: Staff & service, property conditions & facilities

We werden via een ander hotel in dit hotel geplaatst waar we vervolgens extra moesten betalen voor de kamer. Dit wouden we niet en werden daarom weer over geplaatst naar een andere kamer. Het personeel kon niet goed Engels en waren totaal niet vriendelijk. De kamers waren prima maar wel redelijk oud en een beetje vies.

Stayed 2 nights in Nov 2018

Verified

4/10 Poor

Verified traveler

Nov 16, 2018

Disliked: Amenities, property conditions & facilities

Chambre au 4 ieme étage pas d’ascenseur. Peinture ecaillée sur le mur de la chambre. L’eau de la climatisation coule sur le plancher. Réel besoin de rénovation. Ne pas se fier à la photo.

Stayed 4 nights in Nov 2018

Verified

2/10 Terrible

Verified traveler

Nov 16, 2018

Disliked: Amenities, property conditions & facilities

Splendid star suite is close for renovation. So I had aroom in other hotel neighbord who need big renovation

Stayed 1 night in Nov 2018

Verified

10/10 Excellent

S

Nov 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バルコニーからは道を挟んで隣が大教会がバッチリ

Stayed 3 nights in Nov 2018

Verified

8/10 Good

Verified traveler

Nov 7, 2018

Great location (neat street and not far from night market), seemed ok for the amount I paid (not as good as the picture). Staff friendly and helpful. Lots of outside noise but I guess that Ha Noi all over

Stayed 3 nights in Oct 2018

Verified

8/10 Good

JIHYE

Nov 7, 2018

Liked: Staff & service

처음엔 새벽에 도착해서 좁아보이고 깨끗해보이지 않는 모습에 실망을 했었는데...다음날 베트남을 돌아다녀보니 이 호텔이 깨끗하고 좋은 호텔인게 확인되더라구요 그리고 무엇보다 성요셉성당 바로옆이여서 찾기편하고 주변 볼거리도 많았어요. 한국과는 문화적으로도 많이 다르기 때문에 한국의 호텔로 생각하고 가면 실망할수도 있어요 그리고 스플랜디드 호텔이 몇개가 붙어있는데 제가 지냈던 스플랜디드 스타 스위트 호텔에는 엘레베이터가 없어서 오르락내리락 무지 힘들었답니다. 어르신들과 같이 가는 여행에서는 비추예요 가장 기억에 남는건 4인실에 5인 금액으로 결제하고 간거라서 간이침대 추가를 했는데 더불침대 매트리스를 직접 6층까지 가지고 올라오셨더라구요 매트리스가 너무커서 객실에 맞지는 않았지만 들고 오신 성의를 생각해서 몇일 사용했어요 그덕에 비좁게 쓰긴했구요 낮에 근무하시는 직원분들과 밤에 근무하시는 직원분들 다 젊고 엄청 친절하셨어요 언어가 잘 안되서 번역기와 바디랭귀지에 많이 의지를 했는데 이해해주시고 대응해주시더라구요 어쨋든 4일간 호텔에 투숙하며 불편한점은 엘레베이터부분이고 그외는 조식도 좋았고 만족했습니다.

Stayed 4 nights in Nov 2018

Verified

6/10 Okay

LT

Sep 28, 2018

Liked: Cleanliness, staff & service, room comfort

Not sure how to rate this hotel properly. The hotel really needs work to bring it back to its former glory. Having said that, rooms are big, bed is comfortable. Everything works and rooms are clean. 2 things that may score against it 1. There are no lifts 2. It is right next to St Joseph Cathedral, the bells toll every 15 minutes (very briefly). Those who are easily woken may find annoying.

Stayed 1 night in Sep 2018

Verified

2/10 Terrible

Verified traveler

Sep 16, 2018

Disappointed

The room Was with ant, moss on the wall and not clean at all. In the fifth floor without elevator.

Stayed 1 night in Sep 2018

Verified

4/10 Poor

Elisa

Aug 21, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

gần trung tâm hà nội - khu Phố cổ

tầng 6 không được lót thảm hành lang, khách sạn cũ, trang trí trong phòng cũ

Stayed 1 night in Aug 2018

Verified

6/10 Okay

William

Aug 20, 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Well located hotel, good service but basic rooms

We booked this hotel primarily due to it's great location in the heart of Hanoi, literally next to the cathedral square and a short walk from major attractions. The staff were very friendly and professional but the quality of the room was a little disappointing. The photos give an impression of a high quality room but in reality the room was average at best. There were only beds and no bedside tables, the bathroom had a transparent glass wall allowing you to see the feet and body outline of the person using it which was frankly quite bizarre. Also, there was no elevator and the room was on the 4th floor, although on arrival our bags were carried to our room it was difficult bringing them down in the morning. If you are looking for a crash pad while you are enjoying the city this place will be fine (as long as you are well acquainted with your room mate already!), but if you are planning to relax in the room then other options provide more comfort.

Stayed 1 night in Aug 2018

Verified

6/10 Okay

mathieu

Aug 18, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Très moyen

Le personnel est vraiment adorable, l’emplacement idéal mais l’hotel Est sale, fenêtre cassée, vraiment pas terrible

Stayed 3 nights in Aug 2018

Verified

2/10 Terrible

Eagle

Aug 13, 2018

Disliked: Staff & service, property conditions & facilities, room comfort

No Elevator

Their profile says they have elevator, l arrive check in and they want me to talk 4 flights of narrow stairs which means up and down everytime l leave room, at 69 years old this is not safe or healthy stsirs also slippery when it rained. Had to fight manager for what l booked they swapped hotels to a shoe box room and bathroom that was unusable as shower was super small OVER the toiket, I am 192cm only 105kgs, anyway everything was a fight, and even door keys old and hard to use, they agreed to credit first night and swap rooms next day l still had to climb one flight of stairs which l did cautiously. When checking out it was another fight about the agreed credit. Such terrible service and I emailed them twice 3 days before about it do check would be simple, they never replied to my emails.

Stayed 4 nights in Aug 2018

Verified

10/10 Excellent

Verified traveler

Aug 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

近還劍湖

近還劍湖，附近多旅行社和小食店，酒店位置方便易搵。房間很大，在教堂對面，三五不時會響起鐘聲，樓下的交通人聲都會傳到房內。

Stayed 2 nights in Aug 2018

Verified

2/10 Terrible

Verified traveler

Aug 2, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

하노이 최악의 호텔

이용후기를 처음 쓸 정도로 하노이 최악의 호텔입니다. 위치와 저렴한 가격보고 예약하였으나, 오후 7시 쯤 체크아웃 시 방이 없으니 호안키엠 맥주거리보다도 한참 위쪽인 splendid로 가라고 하였어요. 예약을 받지 말았어야 하는 거 아닌가 하는 생각이었지만, 참았습니다. 택시 불러준다고 하길래, 10분 이상 기다려도 안와서 취소 가능하냐고 물어보니, 취소안된다고 해서 슬슬 열받았습니다. 그럼 알았으니, 택시불러달라고 하고, 택시 탔는데 제 돈주고 직접 타야 한다네요. 두 번 참고, 탔습니다. 택시 기사가 어디가냐고 묻길래 황당했습니다. 예약 후 지급까지 했는데, 방이 없으니 택시 타고 다른 호텔로 가라고 해놓고, 택시 기사가 저한테 위치를 묻더군요. 그래서 택시 타고 호텔로 다시 돌아가니, 직원이 나오길래, 위치를 기사에게 설명해주겠거니.. 했는데, 저보고 호텔직원이 어디가냐고 묻더라고요. 이게 말이나 됩니까? 그래서 당신이 방 없다고 다른 호텔로 안내해주겠다고 해놓고, 이게 뭐하는 거냐고 해서야 그제서야 호텔 위치를 설명해주더군요. 정말 아무리 싼값이지만 답답했습니다. 방을 가니, 제공되는 과자와 과일 주위에 개미가 많더군요. 침대에 누웠는데 이불 밑에도 개미가 있었구요. 샤워하고 빨리 잠이나 자야겠다 했는데, 방에 수건이 없어서, 젖은 채로 반바지 입고 1층까지 내려가서 수건달라고 했습니다. 일주일 전 일인데 분노가 아직도 치미네요.

Stayed 1 night in Jul 2018

Verified

8/10 Good

YoungJun

Jul 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It' good place to trip Hanoi except insufficient air conditioner.

Stayed 2 nights in Jul 2018

Verified

10/10 Excellent

Kyle

Jun 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but an Excellent hotel

Stayed 2 nights in Jun 2018

Verified

10/10 Excellent

Verified traveler

Jun 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Hanoi

Hotel is very conveniently located within walking distance to shopping n eateries. Staff are all very friendly n they made out stay at the hotel a very memorable one. Hotel is right beside the st Joseph catholic cathedral. A beautiful quaint church. Hotel is quite clean but a bit old. Value for money though. Breakfast was included n there was a set menu for us to choose from. Limited choice though. It’s a 5 story walk up hotel with no elevator so be prepared ! Walking distance to the famous Hoan Kiem lake. 20 mins walk to the night market. Guests from Malaysia.

Stayed 3 nights in Jun 2018

Verified

10/10 Excellent

Hyesuk

Jun 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋고 편안한 친절한 호텔

가성비 갑 위치최고. 친절한 직원

Stayed 2 nights in Jun 2018

Verified

2/10 Terrible

성욱

May 21, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

사우나를 즐기고 싶으시다면 추천드립니다.

2018년 5월 21일 당시 하노이 온도 34도로 조금만 걸어도 땀이줄줄 흐르는 날씨에 4인실 넓은 방에 에어콘은 쥐똥만한 크기의 벽걸이 하나로 온도를 유지하며 이마저도 가스가 없었는지 선풍기보다 못한 성능을 보여줬습니다. 여행중 귀국 비행기 시간이 약간남아서 임시로 잡은 호텔이라 6시간 정도 머물렀지만 제가 베트남에서 이용한 호텔중 가장 기억에 남을 만큼 최악이었습니다. 심지어 엘리베이터 없이 5층을 걸어 올라야 했으니 그날의 짜증이 지금 이 글을 쓰는 순간에도 몰려옵니다.

Stayed 1 night in May 2018

Verified

6/10 Okay

Verified traveler

May 17, 2018

Disliked: Staff & service

Overall, you can get way better value staying somewhere else. I am a pretty low maintenance traveler, but I often felt like I was inconveniencing the staff when I made requests or had questions. Downsides: the rooms facing the Cathedral are loud on the top floors--bells ringing, strange barking or pipes, etc.; there was black mold in one of our rooms; the shower fixtures were falling apart; one of our air conditioners kept breaking; 6th floor walkup with a lot of mosquitos in the hallways; no free breakfast which we didn't know until after the fact; staff attitude. Upsides: Perfect location for exploring old town; decent accommodations. I recommend staying across the alley at Splendid Grand (note: there are three "Splendid" hotels right next to each other). We spent a night there and it was fantastic.

Stayed 1 night in May 2018

Verified

8/10 Good

Verified traveler

May 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money, great service/location

Excellent hotel, well located with very good staff. We had no issues and I wouldn't hesitate to stay there again, very good value for money.

Stayed 1 night in May 2018

Verified

6/10 Okay

Sung Tae

May 16, 2018

Liked: Staff & service, property conditions & facilities, room comfort

일단 성요셉성당 바로 뒷골목에 위치해 있어서 20대 남자 자유여행객에게는 추천 별 5개. 바로 옆 골목 앉은뱅이 의자 깔아놓은 술집에서 꼭 보드카맨 먹어보길ㅋㅋ 이 호텔은 위치가 진짜 최고임 가격대비 짱

Stayed 4 nights in Apr 2018

Verified

10/10 Excellent

YEONHO

May 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔후기

위치도 그렇고 시설도 직원분들도 다 좋았던것같아요ㅎ

Verified

10/10 Excellent

Verified traveler

May 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Splendid Star Suite

Choose dates to view prices

Photo gallery for Splendid Star Suite

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

View all photos for Standard Room, 1 Double or 2 Twin Beds

Standard Room, 1 Double or 2 Twin Beds

View all photos for Suite Triple Room

Suite Triple Room

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Capella Hanoi

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Hanoi

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About this property

Splendid Star Suite

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Hanoi Royal Premium Hotel

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Splendid Star Suite Reviews

Reviews

Wonderful

9.2/10

9.4/10

3.0/10

8.8/10

Reviews

2/10 Terrible

Alain

Des fraudeurs!

Alain

2/10 Terrible

J

J

4/10 Poor

Verified traveler

Verified traveler

2/10 Terrible

Verified traveler

Verified traveler

10/10 Excellent

S

S