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Splendid Star Grand Hotel & Spa

Property class: 4
VIP Access

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Photo gallery for Splendid Star Grand Hotel & Spa

View from property
Buffet
Junior Suite, 1 King Bed, Balcony, City View | Balcony view
Junior Suite, 1 King Bed, Balcony, City View | Pillowtop beds, minibar, in-room safe, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(13 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, City View

  • City view
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Pillowtop beds, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Pillowtop beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Balcony, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, Balcony, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

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About the neighborhood

Hanoi

Located in Old Quarter, Splendid Star Grand Hotel & Spa is adjacent to St. Joseph's Cathedral of Hanoi and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 4-star hotel has 28 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central Hanoi and also close to Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hoa Lo Prison Museum - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 52 min drive

Restaurants

  • ‪Noodle & Roll - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Still Color CF 32 Thọ Xương - ‬1 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk
  • ‪Âu Lac Family Restaurant - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

Guests of Splendid Star Grand Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. If you drive, self parking is USD 300000 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 18 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include express check-in and laundry facilities.
Guests can expect to find free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, minibars, and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual fire alarm

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 350000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Splendid Star Grand Hotel & Spa?

Splendid Star Grand Hotel & Spa offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Splendid Star Grand Hotel & Spa?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Splendid Star Grand Hotel & Spa on May 6, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Splendid Star Grand Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there a spa at Splendid Star Grand Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does Splendid Star Grand Hotel & Spa have a casino on the premises?

No, Splendid Star Grand Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Splendid Star Grand Hotel & Spa?

No, there is no indoor pool at this hotel.

Does Splendid Star Grand Hotel & Spa have a restaurant with a breakfast menu?

Yes, Splendid Star Grand Hotel & Spa serves buffet breakfast each morning for a surcharge from its restaurant.

Does Splendid Star Grand Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Splendid Star Grand Hotel & Spa.

Where is the closest airport to Splendid Star Grand Hotel & Spa?

The closest major airport to Splendid Star Grand Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 18.4 mi away (52 minutes by car).

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room clean and roomy. Winding marble stairs to access room were tricky for elderly guests
Stayed 3 nights in Dec 2025

6/10 Okay

Chayapat

Traveled with family
Nice staff good service
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
We had a great experience at Splendid Holiday in Hanoi. The staff consisting of Harry, Emma, Lily, Anna, Mina, and Jon went out of their way to help us and make us feel comfortable and welcome. They are very knowledgeable and hospitable towards our questions and needs. The location is central and gives walkable access to significant Hanoi landmarks. Our room was spacious and comfortable. The breakfast was yummy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rooney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy to stay in this hotel with excellent service and lovely staff, highly recommended. I will book to stay again if I travel back to Hanoi AAAAA+
Stayed 2 nights in Jan 2026

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the wonderful staff who made every aspect of our trip go smoothly. Thank you to Brian, Jacky, Emma, Angela and the entire staff. We had a room with two king beds and it was a great set up for four adults. The location was fantastic, especially at Christmas because of proximity to St. Joseph's and all of their special public events. We booked tours and the hotel is in the free pick-up zone for tour operators, which was very convenient.
Stayed 8 nights in Dec 2025

10/10 Excellent

Emilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed over NYE and had an excellent time. This hotel is in the right spot if you’re looking for an authentic experience in Hanoi. The second you step out the front door there’s cafes, spas, bars, and tiny hole in the wall restaurants that serve up quick and delicious bites! Not to mention you’re a short walk from the lake and other really cool spots. I will mention there is very noisy traffic and music outside, especially when the church is in service. If you are sensitive to noise this is not the place for you. But if you can look past that, it was truly a terrific place to stay! A special thank you to the staff for your kindness and hospitality to our family!
Stayed 4 nights in Dec 2025

10/10 Excellent

Viet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and services. Amazing location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tai-fu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. They helped arrange taxis, took our bags to the pick up spot and waited till we got on board. always willing to answer any questions day and night. Also great breakfast buffett.
Stayed 1 night in Dec 2025

10/10 Excellent

John, lambertville

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel and staff and breakfast, and just to hop it off they gave me a parting gift of tea and goodies, way above and beyond at this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Nuntinee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky manager very helpful and breakfast service manager and crew members was efficient and helpful to my family thank you again for your service
Stayed 1 night in Nov 2025

10/10 Excellent

Nuntinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and Jacky help me the trip haloing bay and Ninh Binh excellent also the room very good and big we many thanks to Jacky who support our family everything what ever we need, the hotel central location in olquarter near hoan Kiem lake by walking everywhere we would like recommendations.
Stayed 4 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and friendly particularily Mr Harry and Kimmie. The location was great and easy access to main attractions
Stayed 6 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The staff was so welcoming and friendly. Big shout out to John, Kimmie, Brian, Peter and the wonderful manager Mr. Harry. My room was comfortable and quiet. The hotel is on a small street away from the hustle and bustle of Hanoi, so when you get to your room after a busy day of sightseeing, you feel right at home. The spa with massage treatments is an added plus. Had a great foot massage after a long day of walking. Breakfast buffet is great with good variety of food. Next time I come to Hanoi, you can find me at the Splendid
Stayed 1 night in Nov 2025

10/10 Excellent

William

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erin

Stayed 7 nights in Jun 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas Francois, Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated hotel not far from the old quarter, customer service is impeccable, very nice and helpful staff 24 hours a day
Stayed 8 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They did thier best to meet all my needs. Cleaning staff was very friendly and did a wonderful job keeping my room clean and well stocked.
Stayed 11 nights in Mar 2025

6/10 Okay

Brad

Noises and did not get room as advertised.
Stayed 2 nights in Mar 2025

8/10 Good

Francisco

Stayed 4 nights in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was so helpful. You could not find a more helpful person in Vietnam.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirish

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,They have everything you name it. Testy breakfast, nice fitness facilities. Room is very high tech nice bathroom. I gave this hotel 10 out of 10 score.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nguyen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn ngay trung tâm phố cổ Hà Nội. Gần nhà thờ lớn, bờ hồ và kem Tràng Tiền. Nhân viên Harry, Rose, Brian rất thân thiện và nhiệt tình.
Stayed 1 night in Feb 2025