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Splendid Star Grand Hotel & Spa

4.0 star property
Art Deco hotel with a full-service spa connected to a shopping center in Hanoi
VIP Access

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Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Buffet
Property entrance
Family Room, 2 Queen Beds, City View | 1 bedroom, pillowtop beds, minibar, in-room safe
Junior Suite, 1 King Bed, Balcony, City View | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
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Room options

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Family Suite, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | 1 bedroom, pillowtop beds, minibar, in-room safe

Honeymoon Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

1 bedroom, pillowtop beds, minibar, in-room safe

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(13 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | 1 bedroom, pillowtop beds, minibar, in-room safe

Family Room, 2 Queen Beds, City View

  • 409 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Hanoi

Located in Old Quarter, Splendid Star Grand Hotel & Spa is adjacent to St. Joseph's Cathedral of Hanoi and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 4-star hotel has 28 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central Hanoi and also close to Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪La Place - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

Art Deco hotel with a full-service spa connected to a shopping center in Hanoi
Guests of Splendid Star Grand Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and a business center. If you drive, self parking is USD 300000 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 18 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include coffee/tea in a common area, express check-in, and laundry facilities.
Guests can expect to find free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include washers/dryers, sitting areas, and minibars.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 350000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Splendid Star Grand Hotel & Spa?

Splendid Star Grand Hotel & Spa offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do within easy reach of Splendid Star Grand Hotel & Spa?

This hotel is situated in Old Quarter, just steps from St. Joseph's Cathedral of Hanoi, and within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Is there parking available at Splendid Star Grand Hotel & Spa?

Yes, secured parking is offered for USD 300,000 per day.

Is there a spa at Splendid Star Grand Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does Splendid Star Grand Hotel & Spa have a casino on the premises?

No, Splendid Star Grand Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Splendid Star Grand Hotel & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Splendid Star Grand Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Splendid Star Grand Hotel & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Splendid Star Grand Hotel & Spa have a restaurant with a breakfast menu?

Yes, Splendid Star Grand Hotel & Spa serves buffet breakfast each morning for a surcharge from its restaurant.

Does Splendid Star Grand Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Splendid Star Grand Hotel & Spa.

Are there connecting rooms at Splendid Star Grand Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Splendid Star Grand Hotel & Spa?

The closest major airport to Splendid Star Grand Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (46 minutes by car).

Are there rooms with balconies at Splendid Star Grand Hotel & Spa?

Yes, some guestrooms at Splendid Star Grand Hotel & Spa offer a balcony and may feature city views.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 974 reviews
Rating 8 - Good. 200 out of 974 reviews
Rating 6 - Okay. 80 out of 974 reviews
Rating 4 - Poor. 36 out of 974 reviews
Rating 2 - Terrible. 36 out of 974 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They did thier best to meet all my needs. Cleaning staff was very friendly and did a wonderful job keeping my room clean and well stocked.
Stayed 11 nights in Mar 2025

6/10 Okay

Brad

Noises and did not get room as advertised.
Stayed 2 nights in Mar 2025

8/10 Good

Francisco

Stayed 4 nights in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was so helpful. You could not find a more helpful person in Vietnam.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirish

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,They have everything you name it. Testy breakfast, nice fitness facilities. Room is very high tech nice bathroom. I gave this hotel 10 out of 10 score.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nguyen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn ngay trung tâm phố cổ Hà Nội. Gần nhà thờ lớn, bờ hồ và kem Tràng Tiền. Nhân viên Harry, Rose, Brian rất thân thiện và nhiệt tình.
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and highly accessible to the Old Quarter of Hanoi. It is located off a side street away from the busy street that made it more pleasant to stay in. The rooms were comfortable and had plenty of space and served traditional cuisines for breakfast that we were able to try and enjoy. They were also very helpful with coordinating the transportation to and from the airport and gave us recommendations of places and restaurants to visit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Becky

Stayed 2 nights in Jan 2025

8/10 Good

Jenimar, KUALA LUMPUR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 5 nights in Dec 2024

6/10 Okay

Kenneth

Stayed 1 night in Jan 2025

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Staff & service
In general, we had a great experience at The Splendid Grand Hotel. The rooms, particularly the bathroom was a bit dated with 2nd rate painting facelift painting. The Front Desk staff were all very friendly and helpful, in particular Kimmie who had great knowledge with the day tours. The breakfast buffet was excellent with very good variety with fresh fruit, and a mix of western and Vietnamese options. Now for the more serious problem. My daughters brand new pearl earrings were stolen from her unlocked backpack in her locked room. After turning her room upside down and looking in every crack or hole in the room, we reported the theft to the Manager who immediately stated that in 25 years, he has never seen staff steal from guests. Unfortunately, my daughter discovered the theft as she was packing for our Check out, meaning that calling Police was not a probable option. The hotel manager simply said sorry and hoped that we find it when we got home. Needless to say, we did not find them. My daughter was excited with her purchase and did not want to wear it whilst in Vietnam and wanted to save it for a special occasion when she got back home so she knew that when it was missing, that it had been stolen The hotel's handling was akin to sweeping it under a rug .
Stayed 9 nights in Dec 2024

6/10 Okay

Cam

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok

It was old but ok. The only bad thing was the toilet leaked and was not given enough towels
Stayed 3 nights in Dec 2024

2/10 Terrible

Iris

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

Staff was friendly but either unable to help or unavailable.
Stayed 2 nights in Dec 2024

8/10 Good

Minal

Traveled with family
Liked: Cleanliness, staff & service
Cute little hotel in old quarter - note it is not 4 star standard more like a 3 star hotel however the staff were amazingly helpful and friendly and made our stay very special. We were after big rooms and good location and that is exactly what we got so we were very happy. Even booking tours with the hotel was easy, reliable and reasonably priced.

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

A little pushy

On arrival a little overwhelmed as tired from travelling but hotel staff very insisting on trying to sell me tours. I know they may of meant well but was tired and just wanted to go to room to relax but they kept on with the hard sell.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rufino

Stayed 1 night in Nov 2024

10/10 Excellent

narayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at Splendid is what makes it a special place. Customer service was five star and could be compared to some of the top end hotels of the world. In fact, better than most five stars hotels that I have stayed in like the JW Marriott and Taj. Fantastic location in the old quarter. The rooms are nice and roomy but the bathroom was not as nice one would get in a four star hotel. Overall package and the price point makes it a very compelling choice
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamal

Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!
Stayed 8 nights in Nov 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Dong was brilliant when arriving and checking out. Stagg very helpful!

8/10 Good

Gidion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is tucked in a small alley. This hotel is rated 4 star hotel on the website but in my opinion it should be rated as 3 stars.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, nice people (everyone!) great position Brian and kimmie were super ! Will be back again!
Stayed 1 night in Nov 2024