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Sofitel Legend Metropole Hanoi

5.0 out of 5.0

Recent guest reviews

If you absolutely need to live in a 5-star bubble when you are traveling internationally then the Metropole is the likely, though unadventurous and clichéd choice for you! Hanoi has many, many wonderful small lux boutique hotels that will give you a much better feel for the local culture and people. I stayed at the Metropole on my recent visit to Hanoi and found staff more focused on money than on service -- every interaction started with my room number and the charge for this or that. As an example, the daily breakfast buffet is $32 US. When my timid traveling friends left Hanoi and I stayed on, I moved to a boutique hotel in the Old French Quarters -- my room was bigger, my bathroom was enormous and the buffet breakfast was just $8.00. At the boutique hotel, the staff knew me by name from the first day on and every afternoon when I came back I truly felt at home and welcomed. At the Metropole, I felt like my wallet was the most interesting thing about me. PS, the airport transfer at the Metropole cost more than a night's stay at most of the high end boutique hotels.

This is the classic hotel in Hanoi. No where else would one want to stay.

great hotel word class every thing was perfect Great location food is wonderful staff could not do enough enough to in help us

As a hotel connoisseur, my stay at the Sofitel Legend Metropole was specifically to see how they stacked up against other hotels in the area. Hands down, Sofitel exceeded my expectations. Everything was perfect. The hotel staff were very friendly and accommodating. They took the time to show me two different room choices, a regular room and a superior room with lounge access. Of course, I went for the upgrade and it was absolutely worth it. I highly recommend going for an upgraded room with access to VIP lounge. If I'm ever in Hanoi again, this is the only place I would stay. Also, don't miss out on the amazing mixologists at Angelina's. Having a drink there is a very unique experience, #1 in my book.

By Western standards, this is not a luxury hotel and is not worth the money. Hanoi is not exactly brimming with luxury boutique hotels, so I think they get away charging what they do because they are the only game in town. If you want a totally Western experience and are scared to branch out into the unknown, then stay here. The pool is nice except when kids ruin your sunny day. The prices for food and drinks are not at all competitive. Expect to pay Western prices. Service was fine, but I would not stay here again.

everyting was perfect, the service, the food, the spa, is the best hotel in Hanoi by far

Thanks to Sofitel, I had a great holiday in Hanoi. Every staffs has kind and attentive attitude to the customers, and the room condition was really good.

We stayed 8 days here and enjoyed every aspect of the hotel, in particular the staff. Because the weather was so bad, we did not get to Halong Bay or Sapa, thus the comfort and pleasantness of the hotel and its people made up for that disappointment. (Mostly!) No question went unanswered by the concierge. The hotel is of such historic significance, tours are offered 3 times daily and include a visit to the underground bomb shelter recently discovered. The several restaurants offer menus with a wide variety of prices. While room rates do not include breakfast, the pastry shop inside the hotel is certainly adequate and inexpensive for a light breakfast. Taxi fares to the Old Quarter are about $1.50, and to other popular areas not more than $2.50. Today I am visiting the Hoa Binh (Peace) Humanitarian Village. It is a specialist school and medical center providing a home to 150 child victims of Agent Orange and Dioxin poisoning. The hotel has an annual Christmas party for them.

Felt like a King! Warm welcome, but importantly, a fantastic room. Didn't have time to use most of the amenities, but the pool area bar was a great reprieve from the busy city.

You should have free Wi-Fi throughout the hotel with a strong signal.

Nice but seemed like a quaint place in Europe rather than an expensive place in Vietnam. If I did it again I'd pay less for a mid-range hotel to get more of a Vietnam flare with fewer snooty people hanging out. I had a problem with a price qu0ote due to poor English and they refused to give me my money back (but did comp breakfast).

Thoroughly enjoyed everything about this beautiful historic hotel, an oasis away from the busy,noisy streets of Hanoi. Fantastic!

We stayed in the older wing. Rooms were renovated with nice woodwork & new bathrooms worked in. This left them a bit small but they retained their 11' ceilings. Things were as you would expect, expensive but good.

This is a very nice hotel with attentive, couteous staff. However it was undergoing construction work which made it a bit noisy at certain times. In the middle of our stay a problemapparently developed with the electricity in our room and we were moved to another. Although this second room was in the old section and represented an upgrade it was generally less comfortable than the first.

The Sofitel Metropole in Hanoi is one of the world's great hotels. It is of historic importance and run with the elegance that you would associate with a luxury hotel. Its facilities are first rate and the service could not be better. For a hotel like the Metropole in New York or Paris, you would pay three times as much. It is worth every penny.

This property is the finest hotel in Hanoi. The location is fantastic and the staff look after your every need. Small treats around the pool just arrive, like fresh fruit skewers or smoothie shots. We stayed in both wings on two different stays. The classic rooms are larger and older but have such a great feel. The Opera wing is new and the rooms are beautifully modern, the entrance is a side door. The pool is great and the Bamboo Lounge is perfect for people watching. I would stay only at this hotel when returning to Hanoi even though they had renovation construction next to the pool all day and lost power or 24 hours, that is how much I loved the place. The construction should be done by the end of June and the power was a fluke.

Room options

Opera Wing Premium Room, 1 Queen Bed

Queen 1 | Sleeps 3

Historical Wing Luxury Room, 1 Queen Bed

Queen 1 | Sleeps 3

Historical Wing Luxury Room, 2 Twin Beds

Twin 2 | Sleeps 3

Opera Wing Grand Premium Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Sofitel Legend Metropole Hanoi

Everyone (2) Couples (8) Business (1) Family (2) Other (2) Friends (1)
3

five star bubble

Everyone

If you absolutely need to live in a 5-star bubble when you are traveling internationally then the Metropole is the likely, though unadventurous and clichéd choice for you! Hanoi has many, many wonderful small lux boutique hotels that will give you a much better feel for the local culture and people. I stayed at the Metropole on my recent visit to Hanoi and found staff more focused on money than on service -- every interaction started with my room number and the charge for this or that. As an example, the daily breakfast buffet is $32 US. When my timid traveling friends left Hanoi and I stayed on, I moved to a boutique hotel in the Old French Quarters -- my room was bigger, my bathroom was enormous and the buffet breakfast was just $8.00. At the boutique hotel, the staff knew me by name from the first day on and every afternoon when I came back I truly felt at home and welcomed. At the Metropole, I felt like my wallet was the most interesting thing about me. PS, the airport transfer at the Metropole cost more than a night's stay at most of the high end boutique hotels.

By on Mar 7, 2017

5
Everyone

This is the classic hotel in Hanoi. No where else would one want to stay.

By , from Phoenix on Dec 27, 2016

5

weekend trip

Couples

great hotel word class every thing was perfect Great location food is wonderful staff could not do enough enough to in help us

By on May 4, 2015

5

hotel review

Singles

As a hotel connoisseur, my stay at the Sofitel Legend Metropole was specifically to see how they stacked up against other hotels in the area. Hands down, Sofitel exceeded my expectations. Everything was perfect. The hotel staff were very friendly and accommodating. They took the time to show me two different room choices, a regular room and a superior room with lounge access. Of course, I went for the upgrade and it was absolutely worth it. I highly recommend going for an upgraded room with access to VIP lounge. If I'm ever in Hanoi again, this is the only place I would stay. Also, don't miss out on the amazing mixologists at Angelina's. Having a drink there is a very unique experience, #1 in my book.

By on Feb 23, 2015

3

slightly above average

Couples

By Western standards, this is not a luxury hotel and is not worth the money. Hanoi is not exactly brimming with luxury boutique hotels, so I think they get away charging what they do because they are the only game in town. If you want a totally Western experience and are scared to branch out into the unknown, then stay here. The pool is nice except when kids ruin your sunny day. The prices for food and drinks are not at all competitive. Expect to pay Western prices. Service was fine, but I would not stay here again.

By on Jan 9, 2015

5

sofitel hanoi

GetawayWithFriends

everyting was perfect, the service, the food, the spa, is the best hotel in Hanoi by far

By on Dec 7, 2014

5

perfect holiday

Families

Thanks to Sofitel, I had a great holiday in Hanoi. Every staffs has kind and attentive attitude to the customers, and the room condition was really good.

By on Nov 30, 2014

5

lovely hotel for any age

Couples

We stayed 8 days here and enjoyed every aspect of the hotel, in particular the staff. Because the weather was so bad, we did not get to Halong Bay or Sapa, thus the comfort and pleasantness of the hotel and its people made up for that disappointment. (Mostly!) No question went unanswered by the concierge. The hotel is of such historic significance, tours are offered 3 times daily and include a visit to the underground bomb shelter recently discovered. The several restaurants offer menus with a wide variety of prices. While room rates do not include breakfast, the pastry shop inside the hotel is certainly adequate and inexpensive for a light breakfast. Taxi fares to the Old Quarter are about $1.50, and to other popular areas not more than $2.50. Today I am visiting the Hoa Binh (Peace) Humanitarian Village. It is a specialist school and medical center providing a home to 150 child victims of Agent Orange and Dioxin poisoning. The hotel has an annual Christmas party for them.

By on Dec 3, 2012

5

cream of the crop

Couples

Felt like a King! Warm welcome, but importantly, a fantastic room. Didn't have time to use most of the amenities, but the pool area bar was a great reprieve from the busy city.

By on Apr 2, 2012

4

metropole hotel is pretty great

Couples

You should have free Wi-Fi throughout the hotel with a strong signal.

By on Mar 18, 2010