SQ HANG GAI HOTEL & SPA

4.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for SQ HANG GAI HOTEL & SPA

Front of property
Hallway
Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar
Outdoor pool, open 7:30 AM to 10 PM, sun loungers
Suite, Balcony, City View | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

View in a map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Deluxe Double or Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Luxury Double or Twin Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Suite, Balcony, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Triple Room, 1 Bedroom, City View

7.8 out of 10
Good
(6 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Suite with Terrace

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Located in Old Quarter, SQ HANG GAI HOTEL & SPA is within a 5-minute walk of popular attractions such as St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. This 60-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Opera House - 15 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk

About this property

SQ HANG GAI HOTEL & SPA

Luxury hotel with a full-service spa and a fitness center
At SQ HANG GAI HOTEL & SPA, guests enjoy a full-service spa, an outdoor pool, and a gym. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 450000 per vehicle one-way, as well as a train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
32-inch LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Tablet computers, refrigerators, and minibars are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10 PM.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Are free cancellation options available at SQ HANG GAI HOTEL & SPA?

SQ HANG GAI HOTEL & SPA offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around SQ HANG GAI HOTEL & SPA?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Is parking available on site at SQ HANG GAI HOTEL & SPA?

Yes, though motorcycle parking only.

Is there a spa available at SQ HANG GAI HOTEL & SPA?

Silk Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, hot springs, and couples treatments.

Does SQ HANG GAI HOTEL & SPA feature a casino?

No, SQ HANG GAI HOTEL & SPA doesn't have a casino.

Is there an indoor pool at SQ HANG GAI HOTEL & SPA?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 10 PM.

What will couples enjoy most about a stay at SQ HANG GAI HOTEL & SPA?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does SQ HANG GAI HOTEL & SPA have a hot tub?

No, but this hotel does have hot springs.

Does SQ HANG GAI HOTEL & SPA feature a restaurant that includes a breakfast menu?

Yes, SQ HANG GAI HOTEL & SPA serves breakfast for a surcharge at Silk Queen Bar.

Does SQ HANG GAI HOTEL & SPA allow pets to stay free of charge?

No, pets and service animals aren't allowed at SQ HANG GAI HOTEL & SPA.

Does SQ HANG GAI HOTEL & SPA have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to SQ HANG GAI HOTEL & SPA?

The closest major airport to SQ HANG GAI HOTEL & SPA is Noi Bai Intl. Airport (HAN), which is 16.1 mi away (41 minutes by car).

Can I book a room with a balcony at SQ HANG GAI HOTEL & SPA?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

SQ HANG GAI HOTEL & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 8 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Binh

Stayed 3 nights in Apr 2025

10/10 Excellent

Mira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025

10/10 Excellent

lindsey Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen, Bonnyrigg Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very centrally within the Old Quarter of Hanoi and it is so easy to walk around to many other parts of the city. The room was spacious and very clean. The staff were very helpful. Excellent value for money.
Stayed 6 nights in Apr 2025

8/10 Good

Lisa, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay. Can’t thank the hotel enough for the ease in which we felt welcomed. From days and weeks before the stay, emailing/whatsapping to make sure I had everything planned. All the way through the stay with booking taxis and offering advice for best things to do in Hanoi. Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Phillip, San Francisco

Stayed 3 nights in Mar 2025

10/10 Excellent

Masashi

Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin, Mesquite

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Stayed 3 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

eric

Liked: Staff & service
Disliked: Property conditions & facilities

No internet in the room

There wss no Internet in the room and no hot water for our last day
Stayed 3 nights in Mar 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but the staff need to work

The hotel rooms are new and modern with great AC and very comfortable beds. The hotel is in the perfect location for exploring Hanoi. There were a few things we really didn’t like, the staff and cleaners seemed to congregate outside our room at 6:30/7am and shout and talk extremely loudly. Even after I’d spoken to reception about this issue it still happened, I went out to them and asked if they could keep it down but they still persisted. Very unprofessional and rude to customers. The general sound proofing of the room was awful we could hear every shut door and bathroom sink. We would stay here again but the staff need to learn to be more professional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of the action...

A very comfortable hotel in a great location, moments from the Water Puppets Theatre. Right in the heart of the city, easy access to the Night Market and Train Market. The only slight niggle was our City View room looked over an alleyway to an adjacent building (see photo) Good pool on the roof.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot in Hanoi. Very easy to stay here, breakfasts were delicious and everything is as described.
Stayed 3 nights in Feb 2025

10/10 Excellent

Loretta

Stayed 2 nights in Mar 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Stayed 7 nights in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options eg lunch and or dinner. Bar area would also be good. Overall was a good stay but could be better wrh above changes
Stayed 4 nights in Feb 2025

10/10 Excellent

Donald, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Stayed 20 nights in Jan 2025

10/10 Excellent

jonathan

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice.
Stayed 2 nights in Dec 2024