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SQ HANG GAI HOTEL & SPA

4.0 star property
Luxury hotel with a full-service spa, 5-minute walk to Hoan Kiem Lake

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Photo gallery for SQ HANG GAI HOTEL & SPA

Front of property
Outdoor pool, open 7:30 AM to 10 PM, sun loungers
Hallway
Breakfast, lunch, dinner served; international cuisine
Suite, Balcony, City View | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Balcony, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite with Terrace

Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar

Suite with Terrace

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Located in Old Quarter, SQ HANG GAI HOTEL & SPA is within a 5-minute walk of popular attractions such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 60-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Hang Gai Street - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Quoc Huong - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk

About this property

SQ HANG GAI HOTEL & SPA

Luxury hotel with a full-service spa, 5-minute walk to Hoan Kiem Lake
At SQ HANG GAI HOTEL & SPA, guests enjoy a full-service spa, an outdoor pool, and a gym. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 450000 per vehicle one-way, as well as a train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
32-inch LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Tablet computers, refrigerators, and minibars are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10 PM.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Are free cancellation options available at SQ HANG GAI HOTEL & SPA?

SQ HANG GAI HOTEL & SPA offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around SQ HANG GAI HOTEL & SPA?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at SQ HANG GAI HOTEL & SPA?

Yes, though motorcycle parking only.

Is there a spa available at SQ HANG GAI HOTEL & SPA?

Silk Spa is the hotel's spa and services include Thai massages, hot stone massages, couples treatments, and Ayurvedic treatments.

Does SQ HANG GAI HOTEL & SPA feature a casino?

No, SQ HANG GAI HOTEL & SPA doesn't have a casino.

Is there an indoor pool at SQ HANG GAI HOTEL & SPA?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 10 PM.

What will couples enjoy most about a stay at SQ HANG GAI HOTEL & SPA?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does SQ HANG GAI HOTEL & SPA have a hot tub?

No, but this hotel does have hot springs.

Does SQ HANG GAI HOTEL & SPA feature a restaurant that includes a breakfast menu?

Yes, SQ HANG GAI HOTEL & SPA serves breakfast for a surcharge at Silk Queen Bar.

Does SQ HANG GAI HOTEL & SPA allow pets to stay free of charge?

No, pets and service animals aren't allowed at SQ HANG GAI HOTEL & SPA.

Are there connecting rooms at SQ HANG GAI HOTEL & SPA?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to SQ HANG GAI HOTEL & SPA?

The closest major airport to SQ HANG GAI HOTEL & SPA is Noi Bai Intl. Airport (HAN), which is 18.2 mi away (49 minutes by car).

Can I book a room with a balcony at SQ HANG GAI HOTEL & SPA?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

SQ HANG GAI HOTEL & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 109 reviews
Rating 8 - Good. 33 out of 109 reviews
Rating 6 - Okay. 11 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

charlie

Stayed 3 nights in Nov 2025

10/10 Excellent

Scott, Nyora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Stayed 4 nights in Oct 2025

6/10 Okay

Adam

Liked: Staff & service, room comfort
It's right in the old quarter so it's old school. It was pretty good, the staff were good and friendly. We chose the penthouse which is on level 11. The lift only goes to 9 then you walk up 2 flights of stairs. It was 37 degrees in the room when we got there. The balcony was excellent once the sun went down.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kylie

Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Stayed 3 nights in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Staff were will to accomodate our needs. Rooms today. Few issues bathroom. Brackets & bath loose
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Great!
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Stayed 5 nights in Sep 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love them. The location is awesome. Staff is so friendly. We’ve been here a couple times in the last year. Will not stay anywhere else
Stayed 13 nights in Jul 2025

8/10 Good

Alyson, Langwarrin South

Traveled with partner
Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brilliantly positioned in the old quarter of Hanoi. The beds and pillows are top quality and comfortable. The room (family, 3 bed) was spacious with plenty of storage space. The 'city view' consisted of the side of a building which was a bit disappointing but since we didn't spend very much time in the room this was fine. We prefer to eat a late breakfast and by the time we ate breakfast at around 8:45/9:00am, the cooked elements were only lukewarm, however, eggs are made to order and there's a varied selection of cold dishes too. Had a lovely stay at this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Binh

Stayed 3 nights in Apr 2025

10/10 Excellent

Mira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025

10/10 Excellent

lindsey Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen, Bonnyrigg Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very centrally within the Old Quarter of Hanoi and it is so easy to walk around to many other parts of the city. The room was spacious and very clean. The staff were very helpful. Excellent value for money.
Stayed 6 nights in Apr 2025

8/10 Good

Lisa, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay. Can’t thank the hotel enough for the ease in which we felt welcomed. From days and weeks before the stay, emailing/whatsapping to make sure I had everything planned. All the way through the stay with booking taxis and offering advice for best things to do in Hanoi. Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Phillip, San Francisco

Stayed 3 nights in Mar 2025

10/10 Excellent

Masashi

Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin, Mesquite

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Stayed 3 nights in Apr 2025

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