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Ritz Boutique Hotel

3.0 out of 5.0

Recent guest reviews

Best hotel we have ever stayed in SE Asia. The hotel was located right closed to Hoan kiem lake in Hanoi old quarter. Very big room at the best price with breakfast. They helped to arrange the trip to Ha Giang which was amazing. We booked our train tickets to Danang through them also and the staff were so helpful to assist us to the train station and make sure we got into our cabin. Everything was just great!!!

I visited Hanoi last week to visit Halong bay and to see Perfume pagoda and some other places. I selected the Ritz boutique hotel to stay, mainly because of its great reviews and because our famiy recently stayed at this place. They highly recommended this hotel to me and my boy friend. This hotel truly deserves great reviews. The Halong bay tour arranged by the hotel was amazing!

We had a great deal on the family room for our family of two adults and two kids. It was clean, comfy and quiet. And very spacious! The staff were very helpful and courteous. We chose this hotel after staying somewhere else which was too noisy. We would stay again

Stayed here after Sapa trip because their sister hotel was fully booked. All the staff were extremely friendly and helpful. Rooms were very clean and comfotable. Location was the best on the quiet street in Hanoi Old Quarter near Hoan Kiem lake

"River" and "Spring" ran this wonderful hotel when we stayed. They organised our trips including many special touches for my birthday (even a handmade card). Genuinely lovely people. The room was very clean and comfortable with nice breakfast. Incredibly cheap, great location.

Stayed here three nights in total. Reception staff was so friendly and helpful. The room was clean and comfortable. The location was perfect for walking around the old quarter and lots of delicious street food. Good quality for a good price

we paid only $ 27 a night for our superior queen room. When we came, the staff offered us a free upgrade to their deluxe room which was huge, clean and toiletries included. After our trip to halong we stayed 2 more nights. They also helped to book the open bus tickets for our onwards travel. Everything was fantastic

This was my favourite hotel in Hanoi. The staff always go our of their way to help you to book the trips, offering their wonderful services, even remembering your names. Rooms are big and clean. The best thing about Ritz is the staff and its location-a minute walk to Hoan Kiem lake and surrounded by good local restaurants, shops and lanmarks. You can't go wrong staying here. Thank you to all the staffs for the best stay

" The staff are amazing" We actually decided to stay longer because the hotel was awesome, we took a night train to Sapa, the staff told us to check out late and then gave us a free room to freshen up before leaving. They were really nice. They also helped us with our Halong Bay trip and train tickets to Sapa. Breakfast was very good and the room was beautifully decorated, Location is number one.

This hotel is in a great neighbourhood, close to the lake and the cathedral in hanoi old quarter. We stayed in the room on the back of the hotel which was big and really quiet & comfortable. After halong bay trip (arranged by the hotel), we stayed in the other room which was very nice too. Breakfast is served everyday with great food. There are a number of option available, the food is fresh and tasty. The staff are very friendly and helpful speaking excellent English.

Room options

Deluxe Room, City View

King 1 | Sleeps 2

Family Room, City View

Full 1 | TwinXL 1 | Sleeps 3

Honeymoon Suite, 1 Double Bed, City View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 166 reviews