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Westlake Pearl Aparthotel & Spa - By Pegasy Group

5.0 star property
Luxury aparthotel with a rooftop terrace and spa services
VIP Access

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Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group

Restaurant
Restaurant
Front of property
Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio
Flat-screen TV, Netflix, books, streaming services

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Washer
  • Room service
  • Breakfast available

Explore the area

View in a map
17 Ngo 52 To Ngoc Van, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Place, Hoan Kiem Lake
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Studio, 1 King Bed, Balcony

Deluxe Studio, 1 King Bed, Balcony | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Deluxe Studio, 1 King Bed, Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Balcony, Garden Area

Deluxe Double Room, 1 King Bed, Balcony, Garden Area | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Deluxe Double Room, 1 King Bed, Balcony, Garden Area

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed, Balcony

Flat-screen TV, Netflix, books, streaming services

Classic Double Room, 1 King Bed, Balcony

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Lake View

Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio

Superior Double Room, 1 King Bed, Balcony, Lake View

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed, Balcony, Garden View

Full-size fridge, microwave, coffee/tea maker, electric kettle

Double Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Balcony, Lake View

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Double Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Kitchen

Romantic Double Room, 1 King Bed, Kitchen | Living area | Flat-screen TV, Netflix, books, streaming services

Romantic Double Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed, Kitchen, Corner

Full-size fridge, microwave, coffee/tea maker, electric kettle

Business Double Room, 1 King Bed, Kitchen, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Balcony, Courtyard View

Family Apartment, Balcony, Courtyard View | Living area | Flat-screen TV, Netflix, books, streaming services

Family Apartment, Balcony, Courtyard View

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Luxury Apartment, Balcony, City View

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Balcony, Lake View

1 bedroom, minibar, desk, laptop workspace

Deluxe Apartment, 1 King Bed, Balcony, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hanoi

Located in Tay Ho within a 5-minute walk of West Lake, Westlake Pearl Aparthotel & Spa - By Pegasy Group is within a 15-minute stroll of Ho Tay Water Park. This 40-room, 5-star aparthotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.
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What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Ho Tay Water Park - 13 min walk - 0.7 miles
  • Ho Chi Minh Mausoleum - 4 min drive - 2.6 miles
  • Hanoi Old Town Night Market - 5 min drive - 3.3 miles
  • Hoan Kiem Lake - 6 min drive - 3.5 miles

Getting around

  • Ga Co Loa Station - 15 min drive
  • Hanoi Railway Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Sushi Dokoro - ‬3 min walk
  • ‪Furbrew Beer Bar - ‬1 min walk
  • ‪Bonjour Cafe - ‬2 min walk
  • ‪Joma Bakery Café - ‬1 min walk
  • ‪La Bottega - ‬1 min walk

About this property

Westlake Pearl Aparthotel & Spa - By Pegasy Group

Luxury aparthotel with a rooftop terrace and spa services
Guests of Westlake Pearl Aparthotel & Spa - By Pegasy Group enjoy a rooftop terrace, free WiFi in public areas, and spa treatment rooms. Transportation is made easy with a bus station shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury aparthotel include coffee/tea in a common area, express check-in, and express check-out.
Each apartment is soundproofed and features a kitchen and space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect free WiFi and a 40-inch flat-screen TV with Netflix. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washing machine, a minibar, and a coffee maker. Change of towels is available on request.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Car rental
  • Car required
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker

Dining

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: VND 80,000 for adults and VND 80,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required
  • Late night room service menu
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV
  • Books
  • Evening entertainment
  • Netflix
  • Streaming services

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space
  • Laptop workspace
  • Printer

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator (47 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Local maps
  • Lockers
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 40 units
  • 9 floors
  • Bed sheets changed on request
  • Built in 2023
  • Garden
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately VND 80000 for adults and VND 80000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: VND 300000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pearl WestLake ApartHotel Spa
Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi
Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel

Frequently asked questions

Is a free cancellation option available at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Westlake Pearl Aparthotel & Spa - By Pegasy Group offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Westlake Pearl Aparthotel & Spa - By Pegasy Group?

This aparthotel is situated in Tay Ho, just steps from West Lake. You'll also find Hoan Kiem Lake and Ho Chi Minh Mausoleum within a short drive.

Will I be able to park at this aparthotel?

No, there isn't parking at this aparthotel.

Is there a spa at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Spa services at the aparthotel include Thai massages, Swedish massages, body wraps, and couples treatments.

Does Westlake Pearl Aparthotel & Spa - By Pegasy Group feature a casino at the property?

No, Westlake Pearl Aparthotel & Spa - By Pegasy Group doesn't have a casino.

Will I find an indoor pool at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

There are many amenities for couples at this aparthotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

No, this aparthotel doesn't have a spa tub.

Does Westlake Pearl Aparthotel & Spa - By Pegasy Group have a restaurant with a breakfast menu?

Yes, Westlake Pearl Aparthotel & Spa - By Pegasy Group serves a full breakfast each morning for a surcharge from its restaurant.

Does Westlake Pearl Aparthotel & Spa - By Pegasy Group allow pets to stay for free?

No, pets and service animals aren't allowed at Westlake Pearl Aparthotel & Spa - By Pegasy Group.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Westlake Pearl Aparthotel & Spa - By Pegasy Group?

The closest major airport to Westlake Pearl Aparthotel & Spa - By Pegasy Group is Noi Bai Intl. Airport (HAN), which is 12.3 mi away (24 minutes by car).

Can I book a room with a balcony at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy lake or garden views.

Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 46 reviews
Rating 8 - Good. 4 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

8.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Serina

Liked: Cleanliness, amenities, property conditions & facilities
I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.
Stayed 1 night in Aug 2025

8/10 Good

Kia Liang

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities
Stayed 1 night in May 2025

10/10 Excellent

Tr?ng D?ng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation
Stayed 1 night in May 2025

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort

5 stars service

Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this apartment. Will book and come back next week. Kudos to the team
Stayed 1 night in Apr 2025

10/10 Excellent

GIAN

Stayed 1 night in Apr 2025

10/10 Excellent

GH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area
Stayed 2 nights in Apr 2025

8/10 Good

yanru

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates
Stayed 1 night in Jan 2025

10/10 Excellent

Pankti

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort

Nice little stay away

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024

2/10 Terrible

Van

Traveled with family
Disliked: Cleanliness, room comfort
The room conditions are poor
Stayed 1 night in May 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Stayed 4 nights in Apr 2024

8/10 Good

Jerry

Stayed 1 night in Feb 2024

10/10 Excellent

Kieu Trang

Liked: Cleanliness, room comfort

Đi chơi 1 mình cũng không ngại tại đây

1 nơi xứng đáng để trải nghiệm. Tới Hà Nội để du lịch 1 mình, bna đầu tôi khá là sợ hãi nhưng nhân viên ở đây rất thân thiện và hữu ích. Không chỉ tư vấn chỗ ăn chơi và còn hướng dẫn tôi tips chơi an toàn tại Hà Nội. Nhân viên còn hỗ trợ tôi đi tour Hạ Long Bay và Ninh Bình. Ngoài ra nhà hàng Rooftop có view Hồ và hay còn mời tôi dự tiệc.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

To

Liked: Cleanliness, amenities, property conditions & facilities
I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great
Stayed 1 night in Jun 2025

10/10 Excellent

zhenhua

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hoàng

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

HAEJUNG

I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.
Stayed 1 night in Apr 2025