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Located in Ba Dinh within a mile (2 km) of Ho Chi Minh Mausoleum, Pan Pacific Hanoi is within 2 miles (3 km) of other popular sights such as Thang Long Water Puppet Theatre. This 273-room, 5-star hotel has a full-service spa along with free in-room WiFi and free valet parking. Located in central Hanoi, the hotel is also near Hoan Kiem Lake and Temple of Literature.

Dining

Enjoy dining at one of 2 onsite restaurants including Brasserie Westlake, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.

Rooms

All 273 recently renovated rooms feature sofa beds, minibars, and free newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are also standard.

Property features

Renovated in 2014, Pan Pacific Hanoi offers a full-service spa, a health club, and a rooftop terrace. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 75 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 9 meeting rooms, and a conference center.

Highlights

  • Close to Ho Chi Minh Mausoleum
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Hotel Amenities

Popular highlights

Free self parking
Free valet parking
Free WiFi
Business center
Laundry facilities

Hotel Amenities

Pan Pacific Hanoi features a full-service spa and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. 9 meeting rooms are available. This luxury hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Pan Pacific Hanoi has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Business center 
  • 24-hour front desk 
  • Total number of rooms - 273 
  • Number of floors - 20 
  • ATM/banking 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Health club 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Snack bar/deli 
  • Concierge services 
  • Luggage storage 
  • Laundry facilities 
  • Library 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Free valet parking 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Conference center 
  • Free self parking 
  • Spa services on site 
  • Wedding services 
  • Express check-out 
  • Designated smoking areas 
  • Free WiFi 
  • Number of meeting rooms - 9 
  • Year Built 1998 
  • Shopping on site 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

Pan Pacific Hanoi offers 273 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2014.

  • Free WiFi 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Shower/tub combination 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Sofa bed 
  • In-room climate control (air conditioning) 
  • Free wired high-speed Internet 
  • Free newspaper 
  • Soundproofed rooms 
  • Private bathroom 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • In-room safe 
  • Blackout drapes/curtains 

Where to Eat

Brasserie Westlake - This restaurant specializes in international cuisine. Open daily.

Ming - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Song Hong Bar - This lobby lounge specializes in international cuisine and serves lunch and light fare. Open daily.

Summit Lounge - This rooftop bar specializes in international cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 5 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 57.75 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 75 per vehicle (one way)
  • Rollaway bed fee: USD 57.75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sofitel Hanoi Plaza
  • Sofitel Hotel Hanoi Plaza
  • Pan Pacific Hanoi Hotel
  • Accor Plaza Hanoi
  • Hanoi Sofitel
  • Sofitel Hanoi
  • Sofitel Plaza Hanoi Hotel Hanoi
  • Sofitel Plaza Hanoi Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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