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Aparthotel

Palmo Service Apartment 1

Property class: 3

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Photo gallery for Palmo Service Apartment 1

Lobby lounge
Deluxe Apartment, 1 Bedroom, Balcony
Staircase
Deluxe Apartment, 1 Bedroom, Balcony
Living room

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 2538 sq ft

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
13 Ngo 19 Lieu Giai, quan Ba Dinh, Hanoi
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min walk‬
  • Place, West Lake
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

About the neighborhood

Hanoi

Located in Ba Dinh within a mile (2 km) of West Lake, this aparthotel is within a few miles (5 km) of other popular sights such as Hoan Kiem Lake. The 3-star apartment includes a kitchenette, a balcony, and a refrigerator.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Embassy of Japan - 2 min walk - 0.1 miles
  • Lotte Center Hanoi - 5 min walk - 0.3 miles
  • Van Phuc Diplomatic Corps - 5 min walk - 0.3 miles
  • Australian Embassy - 8 min walk - 0.5 miles
  • West Lake - 16 min walk - 0.9 miles

Getting around

  • Cầu Giấy Station - 2 min drive
  • Hanoi Railway Station - 4 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬5 min walk
  • ‪Ramen Haruki - ‬9 min walk
  • ‪SushiLa - ‬5 min walk
  • ‪Circle K - ‬9 min walk

About this property

Palmo Service Apartment 1

Guests of this aparthotel enjoy free WiFi in public areas, a terrace, and laundry facilities. Airport transportation is made easy with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a porter/bellhop, a TV in a common area, and a garden.
The apartment is air-conditioned and features a kitchenette and a balcony, and there's space to spread out with a separate bedroom. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a minibar, an electric kettle, and a rice cooker.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • A coffee shop/cafe
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palmo Service Apartment 1 Aparthotel Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service Apartment 1 Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Aparthotel Hanoi

Frequently asked questions

Is free cancellation available at this aparthotel?

This aparthotel offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What can I see near this aparthotel?

This aparthotel is situated in Ba Dinh within a 10-minute walk of Lotte Center Hanoi, Thu Le Park, and Vincom Center Metropolis. You'll also find Hoan Kiem Lake and West Lake within a short drive.

Will I be able to park at Palmo Service Apartment 1?

No, there isn't parking available at the aparthotel.

Is this aparthotel next to a casino?

No, this aparthotel is not connected to a casino.

Will I find an indoor pool at this aparthotel?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Palmo Service Apartment 1?

Amenities that appeal to couples at this aparthotel include a minibar, a kitchenette, and slippers.

Are there hot tubs at Palmo Service Apartment 1?

No, there isn't a spa tub at this aparthotel.

Does this aparthotel include breakfast service?

Yes, this aparthotel serves breakfast for a surcharge from its cafe.

Does this aparthotel allow pets to stay free of charge?

No, pets aren't allowed at this aparthotel.

Are there connecting rooms at Palmo Service Apartment 1?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to this aparthotel?

The closest major airport to this aparthotel is Noi Bai Intl. Airport (HAN), which is 15 mi away (31 minutes by car).

Can I book a room with a balcony at Palmo Service Apartment 1?

Yes, every apartment at Palmo Service Apartment 1 comes with a balcony and some offer city views.

Palmo Service Apartment 1 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방은 사진과 똑같아요. 처음 배정받은 방보다 맞은 편 방을 더 마음에 들어하니 흔쾌히 바꿔줬어요. 그리고 시간 넉넉하게 레이트 체크아웃 할 수 있게 배려해줬고요. 시설과 서비스 모두 좋은 숙소예요.
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service
オーバーブッキングで入れないと当日に連絡があり、宿泊できませんでした。
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

^^

Disliked: Staff & service
The staff took a picture of my passport without explanation or agreement. Although I requested him to erase it, he said he is also doing this for others. Even, it seems like he took pictures of other guest's luggages. He barely speak English so it was hard to communicate. It was very unpleasant experiences for me. Moreover, because of weather condition, indoor has unpleasant smell although air-conditioned. If you can accept these conditions, stay there. I won't stay there in the future.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜中出入りする時に門の鍵を開ける面倒な作業があるが、自由さがあり、とても便利でした。 これからハノイの定宿にしたいと思います。
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Service Apartment, With Living room and Bed Room. And Free Laundry
Stayed 14 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張する者にとって最高
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自宅のような快適さ

自宅に居るレベルの快適さでした。 どうやら洗濯もしてもらえるみたいです。 唯一の弱点は、エレベーターが1階からでは無く2階からと言うこと。 それ以外は言うこと無いです。 此方のエリアに用事があるときは、また宿泊すると思います。
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment!

The stay was easy. Easy check in, easy access, and easy checkout. The staff was available but just allowed me to come and go without interuption, which is nice. The housekeeping was amazing. The apartment was conveniently located. It had the services of a hotel, but the convenience of a home. It was really nice!
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

YOSHI

Liked: Cleanliness, property conditions & facilities
日本のテレビが見れ室内も清潔だった
Stayed 8 nights in Dec 2018
Verified review

8/10 Good

naish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ランドリーサービス付き

部屋は快適。 ランドリーサービス付きなので長期滞在でも安心です。 朝食をつければ、毎朝7時30分に部屋まで朝食を届けてくれます。
Stayed 8 nights in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu elpigné

Arrivée un peu chaotique à cause d'une panne de courant. Appartement pratique et confortable, on apprécie la surface, le salon sépare de la chambre. Petit déjeuner et service de laverie compris dans le prix. Dommage qu'une chemise ne soit pas revenue... hôtel un peu loin des centres d'intérêt
Stayed 4 nights in Mar 2018
Verified review

10/10 Excellent

Surachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

wai chuen

Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

BYUNGKWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Huan-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018