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Oriental Suites Hotel & Spa

4.0 star property
Lakefront hotel with a full-service spa and a 24-hour front desk
VIP Access

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Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Reception
Daily cooked-to-order breakfast (USD 10 per person)
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
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Room options

View all photos for Junior Suite, City View

City view

Junior Suite, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

  • 861 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

1 bedroom, premium bedding, pillowtop beds, minibar

Royal Suites, big balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, Oriental Suites Hotel & Spa is within a 5-minute walk of popular attractions such as Hoan Kiem Lake and Thang Long Water Puppet Theatre. This 4-star hotel has 40 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Hanoi Opera House - 15 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bia Ả Đào - The Peachy Craft Beer Pub - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk

About this property

Oriental Suites Hotel & Spa

Lakefront hotel with a full-service spa and a 24-hour front desk
Guests of Oriental Suites Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 19 per room one way, as well as an area shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free newspapers and a TV in a common area.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Fireplaces, minibars, and coffee makers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, Vietnamese

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 1,102 reviews
$51 nightly
The price is $55
Jun 29 - Jun 30
Total includes taxes and fees
L’HÔTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2008
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Oriental Suites Hotel & Spa?

Oriental Suites Hotel & Spa offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to see within easy reach of Oriental Suites Hotel & Spa?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market, and within a short walk of Thang Long Water Puppet Theatre. You'll also find St. Joseph's Cathedral of Hanoi and Hanoi Opera House less than a mile away.

Is parking available on site at Oriental Suites Hotel & Spa?

No, there isn't parking available at the hotel.

Is there a spa at Oriental Suites Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, couples treatments, and aromatherapy.

Does Oriental Suites Hotel & Spa feature a casino at the property?

No, Oriental Suites Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Oriental Suites Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Oriental Suites Hotel & Spa?

This lakeside hotel offers many amenities for couples, including a fireplace as well as a bar and a restaurant.

Does Oriental Suites Hotel & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Oriental Suites Hotel & Spa have a restaurant with a breakfast menu?

Yes, Oriental Suites Hotel & Spa serves a cooked-to-order breakfast for a surcharge each morning at Romance.

Will Oriental Suites Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Oriental Suites Hotel & Spa.

Are there connecting rooms at Oriental Suites Hotel & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Oriental Suites Hotel & Spa?

The closest major airport to Oriental Suites Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Oriental Suites Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Oriental Suites Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooks, Lebanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was welcoming and helpful arranging transportation. I loved the night market being right outside the hotel. Breakfast was delicious and the room was fabulous
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Excellence!

Perfect location, the workers are so nice and helpful. The breakfast is delicious and the rooms are comfortable. I would definitely stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Dennis

Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, very friendly and helpful but unfortunately the room was very noisy with the night market being right outside the window so it was noisy until midnight also the property next door was being renovated so drilling and banging starting before 8am
Stayed 4 nights in Mar 2025

2/10 Terrible

Dennis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold on the side and ceiling wall!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oriental Suites and Spa Hotel

The staff were amazing. Evelyn was particularly helpful in arranging our trip to Halong Bay which was amazing. She also took good care of our oversized luggage while we were away. The front desk staff were also very friendly and helpful. Breakfast provided a variety of great items.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great , only stayed for one night due to Halong bay cruise . Will keep luggage which on cruise which is really good.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, street closes weekends for Markets at your door. Lake 5 Minute Walk, Beer Corner 10 Minute Walk. One of the most comfortable beds in our last 30 nights in Vietnam. Good Breakfast Selection. Rooms are a bit small but the bed was a winner for us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oriental Hotel and Spa

Stay was ok. Night market was right outside our door. We had a it of a miscommunication upon arrival and the driver did not speak English. Hotel staff were exceptional. Room was spacious and clean. Breakfast was also excellent.
Stayed 1 night in Mar 2025

6/10 Okay

Tat

Traveled with partner
Disliked: Amenities, property conditions & facilities
At the middle of the old quarter. Conditions just average.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elaine PL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oriental Suites Hotel & Spa boasts a prime location within easy walking distance of key attractions such as Hoan Kiem Lake, the renowned Water Puppet Theatres, and the vibrant weekend night market. Moreover, exploring Hanoi is remarkably easy, thanks to the convenient access to hop-on, hop-off bus ticketing kiosks near the lake. Beyond its unbeatable location, the hotel distinguishes itself through its impeccable hospitality and commitment to guest comfort. From the attentive staff to the well-appointed rooms, every detail of our stay was carefully curated to ensure a remarkable experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Priyanka

Liked: Cleanliness, amenities, property conditions & facilities
This property is in a great location with lots of food options, shopping, cafes, and near all prime locations. The breakfast had ample variety which was delicious. The hotel had a beautiful terrace where you can see views of old Hanoi and pretty sunrises/sunsets. The rooms were spacious with great bedding and bathroom amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

Samantha

Stayed 2 nights in Feb 2025

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice for Hanoi

The hotel is very well situated in Hanoi close to a lot that would want to see The staff is helpful and extremely friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Uyen Thy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is better than I expected and the location is just perfect! The staff is super friendly and accommodating. English is not an issue and everyone spoke just fine! We got the deluxe queen room and it was well sized. The hotel room is quiet despite being in the heart of old quarter. I loved it! This will be one of the hotels I returned to next time in Vietnam! Thank you to all the hotel staff, you are wonderful!
Stayed 4 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and friendly staff

The staff is amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

joann

Liked: Cleanliness, property conditions & facilities, room comfort

Fun in Hanoi

The staff was great. Location was great for shopping and dinning in the old quarter. Night market was just outside the front door as well as the hop on hop off bus.
Stayed 5 nights in Jan 2025

10/10 Excellent

Eve

Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Messages were spectacular. Clean rooms!
Stayed 3 nights in Jan 2025

8/10 Good

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Beer street and Hoan Kiem Lake. Good breakfast and the staff were very helpful. The room has no outside window, the “window” looks into a interior atrium. The weekend night market is located on the same street as the hotel. Overall a great hotel in the heart of Hanoi.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very convenient place. 3 mins walk from the lake.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location, good breakfast, all you need for few nights in hanoi
Stayed 2 nights in Jan 2025

10/10 Excellent

Chaoying

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is the best
Stayed 5 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities
Overall is ok.
Stayed 3 nights in Oct 2024

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