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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

4.0 star property
Riverfront hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Exterior
Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Dbl or Twin

Junior Dbl or Twin | 1 bedroom, minibar, in-room safe, desk

Junior Dbl or Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Balcony Room

1 bedroom, minibar, in-room safe, desk

Executive Balcony Room

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Signature

1 bedroom, minibar, in-room safe, desk

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)
  • 732 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room

1 bedroom, minibar, in-room safe, desk

Family Connecting Room

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Connecting Room

1 bedroom, minibar, in-room safe, desk

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • 624 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Lucien Privilege

1 bedroom, minibar, in-room safe, desk

Lucien Privilege

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Old Quarter, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is adjacent to Thang Long Water Puppet Theatre and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 50-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles
  • Quan Chuong Gate - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Ốc Nóng Nguyễn Hữu Huân - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Bún thang - Phở gà - ‬1 min walk
  • ‪Ốc Vi Sài Gòn - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Riverfront hotel with a full-service spa and a 24-hour front desk
Guests of LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP enjoy features like a full-service spa, free WiFi in public areas, and spa services. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 528000 per vehicle one-way. The front desk is staffed 24/7 to help with access to locker space, securing valuables, and concierge services. Other amenities at this spa hotel include a terrace, laundry facilities, and a porter/bellhop.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other standard amenities include minibars, electric kettles, and free newspapers. Change of towels is available on request.
The Huc Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • Full-service spa

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 190000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Is a free cancellation option available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

No, there isn't parking available at the hotel.

Is there a spa available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

The Huc Spa is the hotel's spa and services include couples treatments, body treatments, and massages.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP feature a casino?

No, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP doesn't have a casino.

Is there an indoor pool at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

No, there is no indoor pool at this hotel.

Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP good for couples?

This riverfront hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a hot tub?

Yes, this hotel has a spa tub.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a restaurant with a breakfast menu?

Yes, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP serves buffet breakfast for a surcharge each morning at Sunset Lake View.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP allow pets to stay for free?

No, pets aren't allowed at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

The closest major airport to LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (39 minutes by car).

Are there rooms with balconies that I can book at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 302 out of 379 reviews
Rating 8 - Good. 56 out of 379 reviews
Rating 6 - Okay. 18 out of 379 reviews
Rating 4 - Poor. 2 out of 379 reviews
Rating 2 - Terrible. 1 out of 379 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Snehesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

parida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. The staff were very friendly and helpful. Recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Best Staff and Awesome Rooftop

This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Stayed 4 nights in May 2025

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic.
Stayed 3 nights in May 2025

6/10 Okay

tracy

Liked: Cleanliness, staff & service, room comfort

Need to upgrade bathroom fixtures

Nice view from the breakfast and sky bar. The bed and beddings are excellent. The service is good. Here come the negatives. The room is a lot smaller than advertised. Can’t barely do personal things in front of the mirror/sink without the door keeps jamming at your back. There is no sitting area as advertised either. The bathtub is nice however there is no shower head on the wall. Basically you have to stand inside the bathtub, one hand holding the shower head and one hand doing your scrubbing - not comfortable at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Stayed 1 night in Apr 2025

10/10 Excellent

Leo

Stayed 4 nights in Mar 2025

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The San Grand Hotel is located in a perfect location in the Old Quarter, close to dining, shopping, bars and tons of street food! The hotel is very welcoming and a quiet oasis after the busy streets of Hanoi. The staff are extremely helpful and a special shout-out to Ruby and her team for being so kind and helpful with everything from booking our HaLong Bay trip, airport taxi, visas and actually walking to show us the nearest atm machine:) The hotel has a fabulous buffet breakfast along with an afternoon tea all included in your room rate. The rooftop bar is a great place to unwind during happy hour to take in the beautiful view over the lake. We had a balcony room, which offered a great view while taking in the sights and sounds of the city. It was a beautiful room, but didn’t have a shower, only a bathtub. All other room types had a shower though:) We would definitely recommend this hotel and would definitely stay here again! Thanks everyone!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sanyukta, Varanasi

Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Stayed 4 nights in Mar 2025

10/10 Excellent

KSHITIJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great hotel at a great location. Probably one of the best staff/hospitality I experienced in Vietnam. Every staff member was extremely helpful. Shout out to Susan for all the recommendations she provided us during our stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Terence

Liked: Cleanliness, staff & service
Disliked: Room comfort

hotel looks old.

NOISY street
Stayed 3 nights in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Amazing view from rooftop bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

******

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Grand Hotel so much first time we returned for second stay. Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!). We liked… Clean large rooms Service at Breakfast(level 10 with lake views) Location Professional staff Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed. Thanks for looking after us will be back!
Stayed 4 nights in Feb 2025

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities
Poor design in the bathroom. The floor was flooded everytime after I took a shower
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Stayed 3 nights in Feb 2025

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