Novotel Suites Hanoi

4.0 star property
Family-friendly hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Novotel Suites Hanoi

Exterior
3 bars/lounges, rooftop bar, lobby lounge
1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe
Executive Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Room service
  • Gym

Explore the area

Map
5 Duy Tan Street, Cau Giay, Hanoi
  • Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Vietnam National Convention Center
    ‪3 min drive‬
  • My Dinh National Stadium
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

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Room options

Executive Apartment, 1 Bedroom

  • 534 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive Apartment, 2 Bedrooms

  • 775 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

Penthouse, 2 Bedrooms

  • 676 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Apartment, 1 Bedroom, Terrace

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Cau Giay within a short walk of Indochina Plaza Ha Noi, Novotel Suites Hanoi is within 2 miles (3 km) of other popular sights such as My Dinh Aquatics Centre. This 4-star hotel welcomes guests with 151 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.5 miles
  • Vietnam National Convention Center - 3 min drive - 2.3 miles
  • My Dinh National Stadium - 4 min drive - 1.9 miles
  • Ho Chi Minh Mausoleum - 7 min drive - 3.9 miles
  • Hoan Kiem Lake - 10 min drive - 5.0 miles

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Family-friendly hotel with bars and a 24-hour fitness center
Novotel Suites Hanoi features an outdoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1150000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchenettes, refrigerators, and microwaves. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 981750.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Novotel Suites Hanoi?

Novotel Suites Hanoi provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Suites Hanoi?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Novotel Suites Hanoi on Jul 22, 2025 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Novotel Suites Hanoi?

This hotel is situated in Cau Giay within a short 11-minute walk of Indochina Plaza Ha Noi. You'll also find West Lake and Ho Chi Minh Mausoleum within a short drive.

Is there parking available at Novotel Suites Hanoi?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Novotel Suites Hanoi include a casino?

No, Novotel Suites Hanoi doesn't have a casino.

Will I find an indoor pool at Novotel Suites Hanoi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from April until September.

Is Novotel Suites Hanoi a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 3 bars, and a restaurant.

Are there hot tubs at Novotel Suites Hanoi?

No, this hotel doesn't have a spa tub.

Does Novotel Suites Hanoi have a restaurant with a breakfast menu?

Yes, Novotel Suites Hanoi serves buffet breakfast for a surcharge each morning at Food Exchange.

Will Novotel Suites Hanoi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Suites Hanoi.

Are there connecting rooms at Novotel Suites Hanoi?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Suites Hanoi?

The closest major airport to Novotel Suites Hanoi is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Novotel Suites Hanoi?

No, there aren't any guestrooms with balconies at Novotel Suites Hanoi.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 228 reviews
Rating 8 - Good. 80 out of 228 reviews
Rating 6 - Okay. 9 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eunkyung Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

HeeJun, Lyndhurst

Stayed 2 nights in Jan 2025

8/10 Good

AIK KONG

Traveled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Oct 2024

8/10 Good

Vardhini

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024

8/10 Good

Trinh Anh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 2 nights in Jun 2024

8/10 Good

Seok Leng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Suhas

Stayed 1 night in Apr 2024

10/10 Excellent

KENJI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにコンビニがあって便利だった。 部屋も掃除が行き届いており、清潔であった。 朝食バイキングが種類が豊富で美味しかったです。
Stayed 3 nights in Apr 2024

10/10 Excellent

Alabhya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Sengxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Yong Boon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023

8/10 Good

Seok Leng

Stayed 2 nights in Apr 2023

10/10 Excellent

Kumar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Service

Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

2/10 Terrible

Kanniphat

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often whenever I visit for business meeting
Stayed 4 nights in Feb 2020

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong effort to come and see me and say hello at the 17th floor. Will definitely return to this Hotel when I visit again despite the higher price and no convenient stores nearby. PS: Please top up some cup/bowl noodles for guest to purchase.
Stayed 2 nights in Jan 2020