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Novotel Suites Hanoi

4.0 star property
Family-friendly hotel with bars, near Indochina Plaza Ha Noi

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Photo gallery for Novotel Suites Hanoi

Exterior
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Daily buffet breakfast (VND 520000 per person)
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Duy Tan Street, Cau Giay, Hanoi
  • Place, Indochina Plaza Ha Noi
    ‪7 min walk‬
  • Place, Vietnam National University
    ‪8 min walk‬
  • Place, My Dinh National Stadium
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Studio, 2 Twin Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • City view

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Executive Apartment, 1 Bedroom, Terrace

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom, Terrace

  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • City view

View all photos for Penthouse, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Penthouse, 2 Bedrooms

  • 676 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • City view

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  • Parking included
  • Free WiFi
  • Restaurant
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8.6 out of 10, Excellent, 364 reviews
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Feb 23 - Feb 24
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About the neighborhood

Hanoi

Located in Cau Giay within a short walk of Indochina Plaza Ha Noi, Novotel Suites Hanoi is within 2 miles (3 km) of other popular sights such as My Dinh Aquatics Centre. This 4-star hotel welcomes guests with 151 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Indochina Plaza Ha Noi - 7 min walk - 0.4 miles
  • Vietnam National University - 8 min walk - 0.5 miles
  • Vietnam University of Commerce - 13 min walk - 0.7 miles
  • Keangnam Landmark Tower 72 - 3 min drive - 1.4 miles
  • My Dinh National Stadium - 5 min drive - 1.9 miles

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Space Coffee - ‬1 min walk
  • ‪Starbucks Duy Tân - ‬1 min walk
  • ‪The Coffeest - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Gà Tươi Mạnh Hoạch - ‬2 min walk

About this property

Novotel Suites Hanoi

Family-friendly hotel with bars, near Indochina Plaza Ha Noi
Novotel Suites Hanoi features an outdoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1150000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchenettes, refrigerators, and microwaves. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,938 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 981750.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Novotel Suites Hanoi?

Novotel Suites Hanoi provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of Novotel Suites Hanoi?

This hotel is situated in Cau Giay within a short 11-minute walk of Indochina Plaza Ha Noi. You'll also find My Dinh National Stadium and West Lake within a short drive.

Will I be able to park at Novotel Suites Hanoi?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Novotel Suites Hanoi include a casino?

No, Novotel Suites Hanoi doesn't have a casino.

Will I find an indoor pool at Novotel Suites Hanoi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from April until September.

What amenities will couples enjoy at Novotel Suites Hanoi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 3 bars, and a restaurant.

Are there hot tubs at Novotel Suites Hanoi?

No, there isn't a spa tub at this hotel.

Does Novotel Suites Hanoi have a restaurant with a breakfast menu?

Yes, Novotel Suites Hanoi serves buffet breakfast for a surcharge each morning at Food Exchange.

Will Novotel Suites Hanoi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Suites Hanoi.

Does Novotel Suites Hanoi have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Suites Hanoi?

The closest major airport to Novotel Suites Hanoi is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Novotel Suites Hanoi?

No, at Novotel Suites Hanoi, there aren't any guestrooms that list a balcony.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 265 reviews
Rating 8 - Good. 88 out of 265 reviews
Rating 6 - Okay. 11 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 4 out of 265 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms, nice breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

Caleb

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Char Ming

Stayed 4 nights in Aug 2025

10/10 Excellent

Fahmi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice okace
Stayed 10 nights in Aug 2025

10/10 Excellent

Jaehee

Stayed 6 nights in Apr 2025

6/10 Okay

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yumi

Stayed 4 nights in Jul 2025

10/10 Excellent

Tuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Do-Wan

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
Stayed 4 nights in Jun 2025

10/10 Excellent

Norreen Joyce

Stayed 3 nights in May 2025

10/10 Excellent

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Venice

Stayed 2 nights in Apr 2025

10/10 Excellent

David Ka Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Obada, Amman

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eunkyung Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

HeeJun, Lyndhurst

Stayed 2 nights in Jan 2025

8/10 Good

AIK KONG

Traveled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Oct 2024

8/10 Good

Vardhini

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024

8/10 Good

Trinh Anh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 2 nights in Jun 2024

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