- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- This hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details 24 hours prior to arrival, using the phone number on your booking confirmation.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- No rollaway or extra beds are available.
Nesta Hanoi Hotel
4.0 out of 5.0
84.0% based on 71 reviews
Recent guest reviews
Comfortable rooms ......good breakfast choice ...... a bit of traffic noise but where isn't there traffic noise in hanoi! About 25 min walk from old town and lake and water puppet show but a reasonably easy walk
Hotel very comfortable, staff friendly, someone always there to open the door for you, clean rooms. Breakfast fair choice, omelette station good. Only downside the hotel isn't central, quite a walk to the old town, but taxis very cheap. There is a supermarket across the road which is handy and a short walk takes you to a local street market.
We stayed here with a small group tour. The hotel is very clean and modern with excellent large rooms. Staff were friendly, helpful and spoke good English at reception. Buffet breakfast had a good choice but did deplete towards the end of breakfast. The hotel is located a good 30 minute walk from old town. With taxis so cheap this is not too much of a problem although the number of good local restaurants is, as a result, somewhat limited.
2 nights stayed in this hotel and the feeling was very relaxing. The staff was friendly, especially, the bellman, he always standby to support guest anytime. Guided me where to go and take a taxi to support guest due to the traffic jam. Staff from Housekeeping was smiling when they meet me and help me when I asked to fill in more amenities in my room. The restaurant was nice, guest can easy to see the city view when you have breakfast.
I am on business trip and staying here 3 nights. This hotel has good facilities and perfect maintenance work. Good wifi connection and Good breakfast as well. Thanks for Nesta Team and I will come back next time. Thanks
I give this hotel a one star because no 4star hotel should have wifi as horrible as this one. Rooms and hygiene are okay. But I am very vey disappointed at the lousy wifi system here. I hope the manager sees this
Made us feel very welcome on our honeymoon and upgraded us to a suite on arrival. They Had specially prepared a cake for us as well. Food was also good. Hotel is very clean and staff is very friendly and helpful.
The hotel is average with not any great facilities. It is budget hotel with decent rooms. The mattresses are hard and not very comfortable. The air conditioning in rooms does not work properly and I had to ask for a table fan to be given. Though, they gave me an upgrade on view of corporate booking but they charged separately on pity things like water which is supposed to be complimentary. I never used any mini bar and was being charged for that as well on check-out. The food and breakfast is very average and lacks spread. It may be value for money budget hotel and but staff was not courteous enough to attend some of my basic stuff and charging for services which I never used for really bad outcome.
We stayed here in April 2017 on our group tour. We stayed one night then left some of our luggage at the hotel and continued our tour northwards to Sapa. We then came back to the Nesta hotel collected some of our luggage and spent a night on Halong Bay - then back to the Nesta hotel again for one night before returning back to the UK. I can't fault the hotel for looking after us and our belongings. The hotel is well situated for visiting Hanoi the rooms are excellent and the breakfast is great.
We stayed here twice. The first room was very poor - small, dark and depressing, with hard mattresses and a dismal bathroom. The bath (with shower over) was very deep so there would be a problem for anyone who's a bit unsteady on their feet. The room had a safe and kettle with tea & coffee. The second room was larger and brighter, apparently having been modernised. If you stay more than one night be aware that they are not generous with toiletries - we got no replacement soap, gel or shampoo over three days. Both rooms suffered from external noise as they aren't very well insulated.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Business center
Located in Hoan Kiem, Nesta Hanoi Hotel is within 2 miles (3 km) of popular attractions such as Temple of Literature and Thang Long Water Puppet Theatre. This 4-star hotel has 80 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Located centrally in Hanoi, it's also close to Hoan Kiem Lake and Ho Chi Minh Mausoleum.
Dining
Enjoy a bite to eat at La Palace, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
Rooms
All of Nesta Hanoi Hotel's 80 soundproofed rooms provide minibars, coffee makers, and free bottled water. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, phones, and desks are also standard.
Property features
Renovated in 2012, Nesta Hanoi Hotel offers a sauna, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 560000 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
84.0% of guests recommend this hotel
Total of 71 reviews
