See all properties

Meritel Hanoi

4.5 star property
Luxury hotel with a sauna and spa services
VIP Access

Choose dates to view prices

Photo gallery for Meritel Hanoi

Building design
Reception hall
Deluxe Room With Internal Window | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Family Connecting Suite

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Family Connecting Suite

  • 592 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | View from property

Executive Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Meritel Suite

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Superior Double or Twin Room With Internal Window

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Located in Old Quarter, Meritel Hanoi is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 64-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.6 miles
  • Hanoi Opera House - 18 min walk - 1.0 mile

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Luxury hotel with a sauna and spa services
Built in 2022, the brand new Meritel Hanoi features an outdoor pool, a sauna, and free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for VND 496000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, concierge services, and securing valuables. Other amenities at this luxury hotel include a hot tub, coffee/tea in a common area, and a microwave in a common area.
Guests can expect 40-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Frette Italian sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Vietnamese

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 453 reviews
$90 nightly
The price is $99
Jul 10 - Jul 11
Total includes taxes and fees
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Meritel Hanoi?

Meritel Hanoi provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Meritel Hanoi?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You'll also find Hanoi Old Town Night Market and Thang Long Water Puppet Theatre less than a mile away.

Is parking available on site at Meritel Hanoi?

Yes, there is accessible parking available.

Is there a spa available at Meritel Hanoi?

Spa services at the hotel include Thai massages, Swedish massages, Ayurvedic treatments, and aromatherapy.

Does Meritel Hanoi have a casino at the property?

No, Meritel Hanoi doesn't have a casino.

Is there an indoor pool at Meritel Hanoi?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Meritel Hanoi good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Meritel Hanoi?

Yes, guests can enjoy a spa tub at this hotel.

Does Meritel Hanoi have a restaurant that serves breakfast?

Yes, Meritel Hanoi serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Meritel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at Meritel Hanoi.

Are there connecting rooms at Meritel Hanoi?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Meritel Hanoi?

The closest major airport to Meritel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Meritel Hanoi?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Does Meritel Hanoi have a wedding venue?

There are wedding services available at Meritel Hanoi if that's in your vacation plans.

Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 326 out of 379 reviews
Rating 8 - Good. 37 out of 379 reviews
Rating 6 - Okay. 7 out of 379 reviews
Rating 4 - Poor. 6 out of 379 reviews
Rating 2 - Terrible. 3 out of 379 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Meritel Hanoi. The staff all are friendly, courteous, helpful and always made me feel welcome. The room was spacious, clean and modern. The location is centralized to all the sites, restaurants and close to Hoan Kiem Lake. Overall a great hotel. Will definitely stay here again if I'm in Hanoi.
Stayed 1 night in Mar 2025

10/10 Excellent

Geno, Placentia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't stay anywhere else - the staff is wonderful. The location is wonderful. The restuarant is wonderful. The room was wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bruce

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. Staff are super friendly and helpful. Great location to walk to old quarter!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Matthias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything we hoped for. The staff were very nice, the breakfast was amazing & the room was clean, comfortable and had an excellent shower. Loads of good food options close by. Nothing but good things to say about this place.
Stayed 1 night in Feb 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location in Old District Hanoi and property is beautifully designed property. Breakfast buffet offer wonderful selections. Rooftop bar was great. Staff friendly. Overall, I recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Pretty quiet even in Old Quarter. I was able to walk to all the attractions of Hanoi and ate at several Michelin rated restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old quarter, a few minute walk to train street, all tours pick up from the hotel. What really makes it special are the staff who were super helpful. Special mention goes to Mike who we relied on a lot for help and information throughout our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tuong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is awesome
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
3 star service with the attitude of 5 star
Stayed 4 nights in Feb 2025

10/10 Excellent

Rob

Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with outstanding staff. Lots of street noise however if that is concern.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very well appointed. Great gym and lovely roof top pool/bar. Very central, particularly close to train street. Staff are all very very friendly and helpful. Breakfast buffet was incredible
Stayed 3 nights in Feb 2025

10/10 Excellent

Rothwelle, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time in old town Hanoi

After a smooth airport pick up arranged by Meritel, we were greeted with tea and cold towels in the beautiful French Colonial boutique hotel in the heart of old town Hanoi. Judy and Katy at the front desk were always helpful, arranging tours, making excellent dining and shopping suggestions and basically seeing to all our needs. William at the rooftop bar and Emma in the restaurant were also attentive and informative. The room faced the busy street but was very quiet. Bit cold for a rooftop swim but we tried anyway, Canadians, eh.😉
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Meritel is well located in the heart of the old quarter. It is an oasis from the hustle and bustle of busy Hanoi just outside. While the rooms are clean and tidy and the facilities are great, the stand-out was the amazing service. In particular, Anh was so warm and helpful, providing great dining and tourist attraction recommendations.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kaitlin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. We made an non refundable incorrect booking for April 2025 and came into the hotel in Jan. Mike at the front desk took care of everything and moved our reservation to the correct dates without us having to pay for another reservation. Katy took care of all of our tours for us and arranged a great and convenient hotel for us in Sapa and Ninh Bình. The entire staff was accommodating and had great recommendations for restaurants and places to visit. We highly recommend this hotel if you are visiting Hanoi.
Stayed 2 nights in Jan 2025

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Meritel was an oasis in Hanoi. We loved our stay and will remember the friendly staff, comfortable room and great breakfasts for a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Great Stay in Hanoi

Another great stay in Hanoi. The rooms are a little small, but I think that is typical in the old quarter of Hanoi. What matters most is beds are comfortable, rooms are nice and clean and service is great. A special thanks to Alex for his wonderful service throughout our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shazalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place, a very nice escape from Hanoi madness. Immaculate cleanliness and top-notch service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheronika

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We very much loved our stay at Mai House Saigon. The hotel is amazing from the room, restaurant, bar and spa. They had the best breakfast buffets we’ve seen during all our travels. The team at the hotel were very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stylish with comfortable beds and a great location. Staff were amazing (particularly Mr Mike) helping with dinner recommendations and onward travel arrangements. We had rooftop cocktails, breakfast and a Set Christmas Menu at the hotel and all were amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service
Everything is perfect! I would highly recommend to friends and family.
Stayed 2 nights in Dec 2024