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Meritel Hanoi

5.0 star property
Luxury hotel with a full-service spa and a fitness center
VIP Access

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Photo gallery for Meritel Hanoi

Building design
Property video
Outdoor pool, pool umbrellas, sun loungers
Reception hall
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

View in a map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Hoan Kiem
  • Pool
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9.6 out of 10, Exceptional, 62 reviews
$589 nightly
The price is $637
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About the neighborhood

Hanoi

Located in Old Quarter, Meritel Hanoi is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 64-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.6 miles
  • Hanoi Opera House - 18 min walk - 1.0 mile

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪G66 - ‬3 min walk
  • ‪Bánh Bao Bình Mỗ - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Luxury hotel with a full-service spa and a fitness center
Built in 2022, the brand new Meritel Hanoi features a full-service spa, an outdoor pool, and a gym. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for VND 550000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and access to locker space. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Frette Italian sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Ve'hanoi Wellness & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Front of property
GRAND HOTEL du LAC Hanoi
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 580 reviews
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:30 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Meritel Hanoi?

Meritel Hanoi provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Meritel Hanoi?

This hotel is situated in Old Quarter within a short 10-minute walk of Hoan Kiem Lake and also 10 minutes on foot from Hanoi Old Town Night Market. You'll also find Ho Chi Minh Mausoleum and Hanoi Opera House within a short drive.

Is there parking available at Meritel Hanoi?

Yes, there is accessible parking available.

Is there a spa available at Meritel Hanoi?

Ve'hanoi Wellness & Spa is the hotel's spa and services include hot stone massages, prenatal massages, couples treatments, and hydrotherapy.

Does Meritel Hanoi have a casino at the property?

No, Meritel Hanoi doesn't have a casino.

Is there an indoor pool at Meritel Hanoi?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Meritel Hanoi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Meritel Hanoi have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Meritel Hanoi have a restaurant that serves breakfast?

Yes, Meritel Hanoi serves buffet breakfast for a surcharge each morning at May Tre Dan Restaurant.

Does Meritel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at Meritel Hanoi.

Does Meritel Hanoi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Meritel Hanoi?

The closest major airport to Meritel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (41 minutes by car).

Are there rooms with balconies at Meritel Hanoi?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Does Meritel Hanoi have a wedding venue?

There are wedding services available at Meritel Hanoi if that's in your vacation plans.

Reviews

Meritel Hanoi Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 434 reviews
Rating 8 - Good. 39 out of 434 reviews
Rating 6 - Okay. 8 out of 434 reviews
Rating 4 - Poor. 6 out of 434 reviews
Rating 2 - Terrible. 3 out of 434 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Rina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful and all around amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasure

It’s a beautiful hotel within walking distance to Hoàn Kiếm Lake. Lots of food, shopping and travel agencies right outside of the hotel where one can go to book trips, excursions and exchange money. The hotel also has a beautiful rooftop bar and pool. The staff were very helpful and accommodating. It made our stay pleasurable. Our rooms were very clean and we were up on the 8th floor away from the noise. The rooms were lovely, however, I’d suggest that the hotel improve the lighting in the bathroom and provide lighter bed covers. The current thick down comforter is too warm and not comfortable for sleeping.
Stayed 1 night in Jun 2025

10/10 Excellent

Royden

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and staff were very helpful and courteous.
Stayed 1 night in Jun 2025

10/10 Excellent

Royden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. The room was spacious and clean. Staff were very courteous and helpful. Will definitely stay at Meritel Hotel again when we visit Hanoi again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Hanoi Hotel

Loved the style of the hotel- that’s why I picked it. Lived up to the pictures. Loved happy hour st the rooftop pool
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique perfection in the Old Quarter

This is a beautiful boutique hotel in the Old Quarter. Great location, wonderful hospitality and lovely and comfortable rooms. The staff are all superb - special mention to Anh who checked in on us throughout our stay and was ready with local recommendations, and Tiana who arranged a thoughtful anniversary gift and a lovely note to welcome us back on our second visit. Would highly recommend the Meritel to those seeking a boutique oasis in the heart of Hanoi’s action. We will also be sure to return when next in Hanoi.
Stayed 1 night in Jun 2025

10/10 Excellent

Baljit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Meritel Hotel in Hanoi. The hotel was spotlessly clean with stylish interiors and a lovely atmosphere. All the staff were fantastic, but a special mention goes to Alex and Linh who were especially helpful throughout our stay. Our room was comfortable with a powerful shower and modern design. We also used the in-house spa which was amazing, definitely worth a visit. Breakfast each morning had a great selection and top-notch service. The hotel restaurant is also a great option if you're looking to have lunch or dinner, with delicious food and excellent service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and perfect location. Lots of food options within walking distance.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the hotel was lovely
Stayed 4 nights in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel went above and beyond to make our stay enjoyable and memorable. The amenities are great and the staff go out of their way to assist you. I would definitely stay at this hotel again when visiting Hà Nội.
Stayed 1 night in Jun 2025

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED the Meritel, staff couldn’t be more helpful and friendly Will go back before heading home
Stayed 2 nights in Jun 2025

10/10 Excellent

Mulan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Great location. Very good customer service. Helpful. Informative. Pleasant stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, the staff could not have been friendlier and more accommodating. The hotel is really very nicely appointed and the rooms are high quality and very clean. The rooftop pool is great, only comment is that the drinks are really quite expensive up there in comparison to other places so we spent more time outside the hotel. Would highly recommend this hotel though, the staff make the experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ray

Stayed 7 nights in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with awesome service and great breakfast buffet. My son loved the hotel and we will stay again when we come back
Stayed 3 nights in Jun 2025

10/10 Excellent

alexis, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Staff was always available and willing to assist. They even ordered us a Grab to and from dinner. I communicated with Katy through WhatsApp and she arranged our transfer back to the hotel while we were out. Everyone we encountered was great! The facilities were excellent. They even had happy hour on the rooftop. Walkable to train street, Hoan Kiem lake and shops/restaurants. I highly recommend the Meritel for your next stay in Hanoi!
Stayed 2 nights in May 2025

10/10 Excellent

James, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Beyond expectations! Excellent in every way
Stayed 3 nights in Jun 2025

10/10 Excellent

Theonie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and friendly. The hotel facilities were great and the location can’t be beat.
Stayed 2 nights in May 2025