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Meritel Hanoi

5.0 star property
Luxury hotel with a full-service spa and a fitness center
VIP Access

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Photo gallery for Meritel Hanoi

Lobby sitting area
Property video
Outdoor pool, pool umbrellas, sun loungers
Rooftop bar
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

View in a map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.6 out of 10
Exceptional
(14 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Located in Old Quarter, Meritel Hanoi is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 64-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Train Street - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Nước Mía Khổng Lồ - ‬3 min walk
  • ‪Circle K - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk

About this property

Meritel Hanoi

Luxury hotel with a full-service spa and a fitness center
Built in 2022, the brand new Meritel Hanoi features a full-service spa, an outdoor pool, and a gym. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for VND 550000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and access to locker space. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Frette Italian sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Ve'hanoi Wellness & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:30 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Meritel Hanoi?

Meritel Hanoi provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Meritel Hanoi?

This hotel is situated in Old Quarter within a short 10-minute walk of Hoan Kiem Lake and also 10 minutes on foot from Hanoi Old Town Night Market. You'll also find Ho Chi Minh Mausoleum and Hanoi Opera House within a short drive.

Will I be able to park at Meritel Hanoi?

Yes, there is accessible parking available.

Is there a spa available at Meritel Hanoi?

Ve'hanoi Wellness & Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Meritel Hanoi have a casino at the property?

No, Meritel Hanoi doesn't have a casino.

Is there an indoor pool at Meritel Hanoi?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Meritel Hanoi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Meritel Hanoi?

Yes, this hotel has a spa tub.

Does Meritel Hanoi have a restaurant that serves breakfast?

Yes, Meritel Hanoi serves buffet breakfast for a surcharge each morning at May Tre Dan Restaurant.

Does Meritel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at Meritel Hanoi.

Are there connecting rooms at Meritel Hanoi?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Meritel Hanoi?

The closest major airport to Meritel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Meritel Hanoi?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Does Meritel Hanoi have a wedding venue?

There are wedding services available at Meritel Hanoi if that's in your vacation plans.

Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 402 out of 465 reviews
Rating 8 - Good. 45 out of 465 reviews
Rating 6 - Okay. 9 out of 465 reviews
Rating 4 - Poor. 6 out of 465 reviews
Rating 2 - Terrible. 3 out of 465 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aemal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokation is a excellent

If you wanna be in the middle of the party yet be able to escape to your hotel be instantly transported to a serene quite relaxing atmosphere
Stayed 4 nights in Sep 2025

10/10 Excellent

Sacha, Exmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at this hotel - the welcome from the team was personal and lovely, especially as I was travelling solo. I stayed in an Old Quarter Suite and it was perfect. Being in the heart of the Old Quarter the rooms are bijoux but still lovely and my room was at the back so overlooked other buildings but this made it quiet at night. The pool area is tiny but fine for a quick cool off on a hot day. Breakfast is great. The massage at the spa one of the best I’ve ever had. All in all great value, good location and lovely team.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Amenities
Good hotel overall for our first trip to Hanoi. However, not 5 stars by western standards, funky smell in room which other reviews note, smells damp or mildly. In comparison, some other people we met on our trip had similar or better quality/smelling rooms at hotels marked 3 and 4 star for less than half the price. Also: Everything in this hotel such as food/drink/massage/side trips is very high priced compared to options just outside the front door on the same street.
Stayed 4 nights in Aug 2025

10/10 Excellent

Krishneal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Krishneal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Rondall

Stayed 3 nights in Aug 2025

10/10 Excellent

Richard, Nuneaton

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful well trained staff clean and tidy good room service i would definitely recommend this hotel, if we visit Hanoi in the future we wouldn't look anywhere elase for a hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel. Katy and all staff were exceptionally friendly and helpful. Beautiful room. Rooftop bar was lovely. Room service was delicious and prompt. Day spa was beautiful and my massage and facial was excellent. Highly recommend this oasis in the middle of the bustling city
Stayed 1 night in Aug 2025

10/10 Excellent

Antoinette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous. Would highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Mike and the team were so accommodating and Made us feel very welcome celebrating a birthday- even providing a cake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aussie Traveller Review 🇦🇺 – Loved Our Stay! We’ve just returned from two weeks in Vietnam and absolutely loved this hotel. What you see in the photos is exactly what you get, clean, modern, and beautifully maintained. Unlike other hotels we researched, people complained the hotels were nothing like their photos. The service was outstanding. Judy, our lovely host, organised our Halong Bay tour and marked out local spots on a map like ATMs, markets, and Beer Street. The staff added us to "WhatsApp", which made it super easy to confirm tours and make requests during our stay, so handy! Our room had daily turndown service, fresh sheets every two days, great aircon, and was blissfully quiet despite being in a busy area. Some hallway noise from doors or the cleaners’ cupboard is normal, but it didn’t bother us at all. The rooftop bar and pool are quaint, and the gym was a bonus, fully air-conditioned with great equipment (my husband loved the squat rack!). Location is spot on: 5 mins walk to Train Street 10 mins walk to the Cathedral 15 mins walk to Beer Street and Old Hanoi Night Markets "Grab" is a must have app for transport or food delivery, it's reliable and easy to use. You aren't charged for anything until the trip or delivery is completed, so this makes it reliable. There’s also a supermarket about 15 minutes walk away for supplies. We’d definitely stay again – highly recommend!
ROOM with interior window. Bedroom, has an armchair, small table, lamp and bed seat
Foyer, reception. The air conditioning is amazing all throughout the building
Lounging area, we often had a coffee or something light to eat here or read.
Cupboard desk with mirror. I used this as my make up and beauty desk. There is a mini fridge, it's not really cold though. Nothing is ever really cold in Vietnam though drinks wise.
Stayed 12 nights in Jul 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hanoi, Anh was super helpful and friendly 👍
Stayed 3 nights in Jul 2025

10/10 Excellent

Elinor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Rina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful and all around amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025