Mercure Hanoi La Gare4.0 out of 5.0
Recent guest reviews
I visit Hanoi 4 or 5 times a year and the Mercure is my first choice for accommodation. High quality service yet laid back and unobtrusive. Great location, and just around the corner from Hanoi's best French restaurant, La Badiane.
Short two two night visit, hotel in city centre close to train station so good for catching night sleeper to southern parts of Vietnam. Comfortable free wifi and gym area Breakfast good selection both continental and cooked. Friendly staff
This hotel is in a great location and the staff were fantastic. Check in was easy without any fuss. The rooms were small, when we requested a larger room this was organised without any problem, there was a small cost involed. The buffet breakfast was ok but nothing special. We were very suprised to find the hotel did not have a pool. Overall this hotel is great for a stopover.
Arrived after 40 minute drive from Hanoi Airport at 5am we are here untill 15th June 2017. Hotel located in French Quarter, 10 mins walk from old quarter, with Chao Loa Prison or Hanoi Hilton and Temple of Literature 5 mins walk away. Hotel is modern, spotlessly clean and staff are efficient and very helpful. This is mid range smallish hotel costing us about £50 a night. Public areas are relatively small but very modern and clean and with everything you would need. We are in standard room (405) which again is very modern, with everything you need. We are on B&B, hotel breakfast has everything you expect from a breakfast abroad, there are so many places to eat in Hanoi we have not had an evening meal in the hotel. The bar is well stocked with premium brand drinks and has a happy hour from 5 to 7 every night. The staff are happy to arrange trips or taxi's. and give advice on things to do in hanoi. I am rating this 5 star on the basis I feel this is a very high quality, spotlessly clean hotel with everything you would need, in great city centre location at an amazing price. Well done Mercure Hanoi La Gare.
The staff at this hotel were extremely helpful and friendly. The rooms and convenience of the location were excellent. This is a mederately priced hotel and represents good value for money. Not 5 star but that isn't what I expected anyway.
The 4 stars hotel in Hanoi, located in thegreat location just 5 minute walk to the Central Train Station and the Airport shuttle bus stop, Friendly staff and good breakfast both international and Vietnam style
We stayed here for 4 nights in May whilst celebrating our birthdays. Getting to the hotel from the airport took about 45min-1hr...Hanoi traffic is something to behold!! Check-in was smooth, enough English spoken by staff to get by, stayed on the 5th floor, with only views of the street and other buildings. Room was comfortable for two, shower decent, room was clean, tv channel options sufficient to stay in touch, wifi worked and complimentary bottled water offered daily. A nice touch was the birthday cakes and wishes we received in our room on both our birthdays. Breakfast offered standard English options, fresh fruit, and typical Vietnamese options which I enjoyed. We loved the coffee!! The dining area is not huge so expect to share space if you come at 'rush hour'. Location was slightly on the outskirts of town, across from the train station but we managed to find our way around on foot - probably about 20min walk to the old quarter but plenty of taxi, cyclo and Uber options if you'd prefer not to navigate the crazy Vietnamese traffic. Overall a good stay and I'd recommend this hotel.
This hotel is well located, close to places you might want to visit. The rooms are not big but they are well appointed with large, comfortable beds. Staff are very helpful and friendly. They provided maps, helped with taxis and reconfirming pick ups. We enjoyed lovely breakfasts and the offers on food and drink in the evening were good value for money. The quality of the food was very good. The hotel provided a quiet respite after a day of sightseeing. We enjoyed our stay here.
The hotel provides a warm welcome. The staff are very attentive and friendly. Food is so good and breakfast is of a high quality. Drinks are a bit expensive. Taxi service was really good at the front door.
It was my first time in Hanoi and I'm extremely pleased that I chose the right hotel. The hotel staff - from the receptionists to the bell boys - offered impeccable service and never failed to make us feel warm and welcome each time they saw us. There were 2 occasions in which the tour operators I had engaged were running late (blame the busy roads!) but the receptionists were always willing to help by contacting the respective agencies on my behalf. The rooms are also well-maintained and cleaned daily so it was a very comfortable stay overall! Thank you Mercure, I will definitely recommend this hotel to others :)
- Close to Temple of Literature and Thang Long Water Puppet Theatre
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Hoan Kiem, Mercure Hanoi La Gare is within a mile (2 km) of popular sights such as Temple of Literature and Thang Long Water Puppet Theatre. This 4-star hotel welcomes guests with 100 rooms and conveniences like free in-room WiFi, free valet parking, and a fitness center. It's in central Hanoi and also close to Ho Chi Minh Mausoleum and Hoan Kiem Lake.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All 100 soundproofed rooms provide sofa beds, minibars, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and phones.
At Mercure Hanoi La Gare, guests have access to a fitness center, free WiFi in public areas, and a business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for VND 1267000 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, a computer station, and free newspapers.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 911 reviews