Mercure Hanoi La Gare

4.0 star property

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Photo gallery for Mercure Hanoi La Gare

Exterior
Children's play area - outdoor
Breakfast, lunch, dinner served; international cuisine, garden views
Classic Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout drapes
Reception

Room options

View all photos for Privilege, Room, 1 Double Bed with Sofa bed, City View

Privilege, Room, 1 Double Bed with Sofa bed, City View | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed with Sofa bed, City View

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Superior Room, 1 Double Bed, City View

Classic Superior Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout drapes

Classic Superior Room, 1 Double Bed, City View

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, City View

Classic Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, City View

Classic Room, 2 Twin Beds, City View | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hanoi

Located in Hoan Kiem within a short walk of St. Joseph's Cathedral of Hanoi, Mercure Hanoi La Gare is within a mile (2 km) of other popular sights such as Hoan Kiem Lake. This 4-star hotel has 100 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Train Street - 3 min walk - 0.2 miles
  • Hoa Lo Prison Museum - 7 min walk - 0.4 miles
  • Center International Trade Fair Hanoi I.C.E - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles
  • Hoan Kiem Lake - 16 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 3 min walk
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Mercure Hanoi La Gare - ‬1 min walk
  • ‪Ibiero Craft Beer Station - ‬2 min walk
  • ‪Quán Béo - ‬6 min walk
  • ‪Vit Nam ngu - ‬1 min walk
  • ‪Veteran - ‬2 min walk

About this property

Mercure Hanoi La Gare

Mercure Hanoi La Gare features a 24-hour gym, free WiFi in public areas, and meeting rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 1267000 per vehicle roundtrip, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a computer station.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 330,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie Le Pavillion

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 975000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 330000 per person
  • Airport shuttle fee: VND 1267000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 975000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hanoi Mercure
Mercure Gare
Mercure Gare Hanoi
Mercure Gare Hotel Hanoi
Mercure Hanoi
Mercure Hanoi Gare
Mercure Hanoi La Gare Hotel Hanoi
Mercure Hanoi Gare Hotel
Mercure Gare Hotel
Mercure Hanoi La Gare Hotel
Mercure Hanoi La Gare Hanoi
Mercure Hanoi La Gare Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Mercure Hanoi La Gare?

Mercure Hanoi La Gare provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Hanoi La Gare?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Mercure Hanoi La Gare on Apr 11, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mercure Hanoi La Gare?

This hotel is situated in Hoan Kiem within a short 18-minute walk of Hoan Kiem Lake and also 18 minutes on foot from Hanoi Old Town Night Market. You'll also find Ho Chi Minh Mausoleum and Hanoi Opera House within a short drive.

Will I be able to park at Mercure Hanoi La Gare?

No, this hotel doesn't offer parking.

Does Mercure Hanoi La Gare feature a casino?

No, Mercure Hanoi La Gare doesn't have a casino.

Is there an indoor pool at Mercure Hanoi La Gare?

No, there is no indoor pool at this hotel.

Is Mercure Hanoi La Gare good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a rainfall showerhead, and a minibar.

Are there hot tubs at Mercure Hanoi La Gare?

No, there isn't a spa tub at this hotel.

Does Mercure Hanoi La Gare have a restaurant that serves breakfast?

Yes, Mercure Hanoi La Gare serves buffet breakfast for a surcharge each morning at Brasserie Le Pavillion.

Does Mercure Hanoi La Gare allow pets to stay free of charge?

No, pets aren't allowed at Mercure Hanoi La Gare.

Are there connecting rooms at Mercure Hanoi La Gare?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Mercure Hanoi La Gare?

The closest major airport to Mercure Hanoi La Gare is Noi Bai Intl. Airport (HAN), which is 18.1 mi away (45 minutes by car).

Can I book a room with a balcony at Mercure Hanoi La Gare?

No, you won't find guestrooms with balconies at Mercure Hanoi La Gare.

Mercure Hanoi La Gare Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 255 reviews
Rating 8 - Good. 115 out of 255 reviews
Rating 6 - Okay. 27 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 3 out of 255 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Anne D L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean quiet and in a great spot for walking around the old quarter and train street.
Stayed 2 nights in Apr 2025

8/10 Good

THAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small but friendly staffs and not the downtown area.
Stayed 1 night in Apr 2025

6/10 Okay

Choon Kah Adrian

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Unacceptable for a Mercure

Location of the hotel is convenient for my work around the area however the room itself is not the most desirable. The pillows provided was flat so I took the extra pillows from the cupboard and I couldn’t sleep the whole night. My neck and my upper back was itching so bad that I threw the 2 pillows from the cupboard onto the floor. Then I wrapped the soft pillow with towel before I could sleep. I suspect it was dust mites from the 2 pillows in the cupboard. For a Mercure, I find this unacceptable
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an excellent hotel at a very reasonable price "next door" to the old quarter of Hanoi.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tarun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Xuong

Stayed 1 night in Jan 2025

8/10 Good

Trung

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in a good location, close to many eateries. Bathroom lacked amenities.
Stayed 1 night in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff
Stayed 1 night in Nov 2024

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room with very kind and helpful staff. Breakfast was excellent!
Stayed 1 night in Oct 2024

8/10 Good

Lai Ka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Latha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Stayed 4 nights in Jun 2024

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations just not crazy about Hanoi
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

husna

Traveled with family
Disliked: Staff & service
I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem.
Stayed 2 nights in Nov 2023

8/10 Good

Chen Hong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star service indeed

Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Lobby
Breakfast
Too
Toilet
Stayed 2 nights in Oct 2023

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
Stayed 2 nights in Oct 2023

8/10 Good

Shigeru

Stayed 1 night in Jul 2023

4/10 Poor

Lamisa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Raffles Kean Yee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.
Stayed 1 night in May 2023

8/10 Good

Eddie

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Masatoshi, Osaka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はいつも綺麗でした。 毎日の掃除もきちんとしていてスタッフも礼儀正しく印象良かったです。ネット接続が部屋の場所によっては少し不安定でした。

10/10 Excellent

Viliam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, cleanness, room comfort, breakfast.
Stayed 2 nights in Oct 2022

10/10 Excellent

Peng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022