The hotel is right at the center of Old Quarter (location is great if you want to be in the middle of actions, but it can noisy). The room is ok, I have reserved a suite with city view balcony but it seems a junior suite instead (a bit smaller compare to standard suite and no city view or maybe a glimpse of city view in a corner). Room is clean but basic (not luxury feelings). Staffs are nice and helpful.
Bell boys need to do their jobs instead of stand around talking and not paying attention to guests. We were given a room with no balcony and we booked with balcony. Instead of giving us a room with 2 beds like we booked, hotel gave us 1 bed, plus a rolled in bed that’s not really a bed because they said they are out of room with 2 beds. Staffs never once apologized for Amy of these inconveniences. Instead told us that Orbiz often falsely/incorrectly advertised the rooms, and for us to talk to Orbiz. I have emailed Orbiz with my issues but have not heard back.
Great place great people clean room. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
We booked last minute. Location is great. Everything else is average. The breakfast was not up to standards.
Located in Hoan Kiem, Medallion Hanoi Hotel is adjacent to Hanoi Old City Gate and within a 10-minute walk of other popular attractions like Thang Long Water Puppet Theatre. This 70-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's connected to the convention center in central Hanoi, and also a short walk from Hoan Kiem Lake and Dong Xuan Market.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Medallion Hanoi Hotel's 70 air-conditioned rooms provide fireplaces, minibars, and free bottled water. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include safes, phones, and desks.
Guests of Medallion Hanoi Hotel enjoy access to free WiFi in public areas, a meeting room, and a business center. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
The hotel is right at the center of Old Quarter (location is great if you want to be in the middle of actions, but it can noisy). The room is ok, I have reserved a suite with city view balcony but it seems a junior suite instead (a bit smaller compare to standard suite and no city view or maybe a glimpse of city view in a corner). Room is clean but basic (not luxury feelings). Staffs are nice and helpful.
Bell boys need to do their jobs instead of stand around talking and not paying attention to guests. We were given a room with no balcony and we booked with balcony. Instead of giving us a room with 2 beds like we booked, hotel gave us 1 bed, plus a rolled in bed that’s not really a bed because they said they are out of room with 2 beds. Staffs never once apologized for Amy of these inconveniences. Instead told us that Orbiz often falsely/incorrectly advertised the rooms, and for us to talk to Orbiz. I have emailed Orbiz with my issues but have not heard back.
Dear valued guest, Thank you for your review. We always try our best to give our guests best service. We could assure that our bellmen always tried to help guets. Regarding the kind of room you booked that were superior rooms, we just informed to you that we only had deluxe rooms with 02 single beds and balcony (higher class than superior). First call, we free upgraded to deluxe room (01 big bed and 01 single bed) for you and second call we gave you the superior room with exact 02 single beds We are so sorry about any inconveniences you experienced and we really hope to see you comeback in near future to serve you better. Many thanks and Best regards,
Great place great people clean room. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Thank you for your review. We always try our best to give our guests best service. Many thanks !
We booked last minute. Location is great. Everything else is average. The breakfast was not up to standards.
Thank you for your review. We always try our best to give our guests best service. We also check rooms before our guests check in. We are so sorry about any inconveniences you may have experienced and we really hope to see you comeback in near future. Many thanks !