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Medallion Hanoi Hotel

4.0 out of 5.0

Recent guest reviews

The staff at the Medallion were fantastic. The rooms on the other hand were tired and not very comfortable. The shower has to be run for at least 10 mins to get hot water (such a waste of water) so wasn't happy about that. That wasn't my room in particular, there is a sign in the shower that tells you to do that. When it did become warm it had then run out for he second person to use. The bathroom walls had mould on them and the fire alarm had been removed in the bedroom, not sure about the rest of the hotel. If you aren't out till at least 1am every night, don't expect to go to sleep. There is a backpackers hostel next door and all you can hear is loud music. They might as well have been in my bedroom. Also the doors have alarms on them and they were going off throughout the day and night as people don't shut their doors properly. So if you like to rest after sightseeing then this hotel is not for you. We stayed at the Hanoi Space hotel (which is a 2 minute walk from the Medallion and it was peaceful and quiet at night.

Went to the desk and asked about hot water. They sent a maintance person to our room who turned on all the hot water faucets. After about 30 min bairly hot water started to come out. When it was full hot i could hold my hand under it without hurting. I would guess it was about 105 deg F. Went back to the desk, the person behind the desk was playing on his phone, he looked up and I told it was unacceptable not to have hot water. He said that there was nothing the Hotel could do.Needless to say we checked out and when to anotherHotel. Don't expect good service or hot water and you will be fine.

This is a wonderful hotel located in the center of the Old Quarter so it is very easy to discover famous sites. There are many nice restaurants and bar nearby. We stayed here for 3 nights of which room was nice and spacious. Breakfasts were plenty with delicious food. We did a city tour through hotel and their staff did a good job in organizing the tour. Thank you to all staff at Medallion, hopefully we will be back next year.

Great and affordable hotel mid central in Hanoi. Close to the markets and restaurants. Also very helpful with organizing taxis and other individual needs. Also, the employees are friendly and ensures the hotel stays spotless.

Clean, spacious rooms that kept the noise out, yet near enough to food (stalls, cafes and restaurants) + shopping + pubs + drinking streets. Buffet breakfast scored a 7/10 in variety and quality for 3* hotel. Staff were always courteous. I'd come back right here in a heartbeat.

The staff was very friendly and extremely helpfull with everything we wanted to do in Vietnam. First we wanted to only stay the first 2 nights, but due to the helpfulness of the staff we decided to book two trips (to Halong bay and SaPa) with them and Medallion hotel became a basis from where we explored the area. I cannot express how well we have been taken care off during our stay (H. if you read this, thank you gain). Apart from this, the hotel is very well located in the old quarter and is really a really great place to escape the busy city. The breakfast was reasonably good. The superrior room is very nice and the suites are absolutely great. De beds in de suites are some of the best we have experienced in Vietnam (or in Europe for that matter). The hotel is not new and it starting to show a bit, but this is definitely still good value for money. And also keep in mind that there is a noisy backpackers-hostel next door that can be heard sometimes at night. I would recommend staying with Medallion hotel and also booking any trips with them is a good idea. They have fair prices and they will take care of absolutely everything to make your trip comfortable.

Great location in the middle of the bustling old quarter. Close to bars and countless restaurants (local and western) and walking distance to Hoan Kiem Lake and all its surrounding districts and attractions. Although hectic outside - we found the hotel to be quite sheltered from all the hustle and bustle. The joining rooms to accommodate our family of 5 were spacious and maintained. Wifi throughout the hotel was strong. The breakfast buffet (although small - med in size) is diverse enough to cater for most appetites. Staff - friendly and accommodating.

We had one night here and found it a very smart comfortable hotel right in the heart of a bustling part of Hanoi. A walk of a few minutes gets you amongst the street food and bars. We sat outside of a bar for a drink and could not believe the mayhem on the roads,quite spectacular. After a very pleasant and cheap meal we went back to The Medallion which was a haven in the madness outside.

If you get a balcony room you are doing ok. We stayed in a balcony room and an internal room. Both rooms were clean, tidy and comfortable. However, the internal room was dark, where the balcony room had natural light. The upside of the internal room was the bathroom, it was new, and had a glass shower frame, whereas the balcony room had a small bathroom, with tiny shower space, and a shower curtain that stuck to you as you washed (get the picture). The hotel is in a good spot in the old district on Ma May and the staff at the hotel do there level best to please. Overall the hotel is perfect for short stays, not lengthy ones. It is next door to a backpackers hotel, which may not suit some. The breakfasts and the breakfast staff were excellent.

We stayed in the Balcony rooms of this hotel and were very satisfied with the room. It was large and with a small balcony that we could look out to the street. The breakfast was also very good with many choices but the hotel breakfast is quite small and there were not enough seats in one morning we came down. Staff here was very welcoming and helped us a lot with the stay. This hotel located was very center and close to all the Old Quarter activities.

11 Ma May Hanoi

Located in Hoan Kiem, Medallion Hanoi Hotel is a leisurely stroll from popular sights such as Thang Long Water Puppet Theatre and Hoan Kiem Lake. This 70-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Located centrally in Hanoi, it's also close to Ho Chi Minh Mausoleum and Temple of Literature.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


All 70 air-conditioned rooms provide fireplaces, minibars, and free bottled water. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include safes, phones, and desks.

Property features

Renovated in 2014, Medallion Hanoi Hotel offers a fitness center, free WiFi in public areas, and a meeting room. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per vehicle one way, as well as a train station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and express check-in.

Room options

Superior Room, Balcony, City View

King 1 | Twin 2 | Sleeps 2

Deluxe Room, Balcony, Garden View

King 1 | Twin 2 | Sleeps 2

Junior Suite, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed, City View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 618 reviews