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Maya Boutique Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Maya Boutique Hotel & Spa

Reception
City view
Property entrance
Daily cooked-to-order breakfast (VND 700000 per person)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Living room | 32-inch LCD TV with cable channels, TV

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, No Windows

Superior Double or Twin Room, No Windows | Minibar, in-room safe, desk, iron/ironing board

Superior Double or Twin Room, No Windows

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Queen Bed, City View

City view

Junior Double Room, 1 Queen Bed, City View

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Maya Boutique Hotel & Spa is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 25-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Quan Chuong Gate - 2 min walk - 0.1 miles
  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪AHA Cafe Đào Duy Từ - ‬1 min walk
  • ‪Madam Tran Restaurant - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk
  • ‪Phở Xào Bắp Bò Hàng Buồm - ‬1 min walk
  • ‪Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02 - ‬1 min walk

About this property

Maya Boutique Hotel & Spa

Guests of Maya Boutique Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for VND 450000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and free weekday newspapers are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Maya Spa. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: VND 700,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately VND 700000 per person
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Asia Star Hanoi
Asia Star Hotel Hanoi
Hanoi Asia
Hanoi Asia Star
Old Quarter Boutique Hotel
Hanoi Old Quarter Boutique
Old Quarter Boutique
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Maya Boutique Hotel & Spa?

Maya Boutique Hotel & Spa offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Maya Boutique Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Is there parking available at Maya Boutique Hotel & Spa?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Is there a spa available at Maya Boutique Hotel & Spa?

Maya Spa is the hotel's spa and services include Swedish massages, hydrotherapy, and body wraps.

Does Maya Boutique Hotel & Spa have a casino?

No, Maya Boutique Hotel & Spa doesn't have a casino.

Is there an indoor pool at Maya Boutique Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Maya Boutique Hotel & Spa?

There are many amenities for couples at this hotel, including a restaurant and a full-service spa plus some guestrooms feature in-room massages.

Are there hot tubs at Maya Boutique Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Maya Boutique Hotel & Spa have a restaurant with a breakfast menu?

Yes, Maya Boutique Hotel & Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Maya Boutique Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Maya Boutique Hotel & Spa.

Are there connecting rooms at Maya Boutique Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Maya Boutique Hotel & Spa?

The closest major airport to Maya Boutique Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (23 minutes by car).

Are there rooms with balconies at Maya Boutique Hotel & Spa?

Yes, some guestrooms at Maya Boutique Hotel & Spa offer a balcony and may feature city views.

Maya Boutique Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 67 reviews
Rating 8 - Good. 21 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 0 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Roberta C

Liked: Staff & service, room comfort
Rooms were small and needed maintenance. Bed was very comfortable and staff helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an eco like Homestay in the middle of picturesque rice fields surrounded by mountains in an area with numerous others. I'm super happy to have picked this one. Accomodations are modest (shared showers and restrooms) but the large family owned farm offers great meals with foods from their property, from vegetables to meats, and are extremely friendly and helpful. I highly recommend them!
Stayed 2 nights in Oct 2025

10/10 Excellent

Charuni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tiny boutique hotel and the staff and team are so friendly especially the owner. She’s so accommodating. It’s just in a very busy location which is expected if visiting Hanoi. Lovely breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were so helpful and knowledgeable
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for a great price!

Great location for a great price!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eoghan

Stayed 2 nights in Dec 2024

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was very nice. Receptionists and cleaning ladies are so kind. Breakfast was poor
Stayed 5 nights in Nov 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Vi and all of the staff were amazing & so helpful! They were the sweetest, hardest working group of individuals we met in Hanoi. The hotel is old and small as its in the Old Quarter of Hanoi, but overall kept very clean. At night, we hung out in the dining area after our long days. Directly across was a pho ga run by a Vietnamese auntie and uncle and man i sure miss her pho ga, so plain but so delicate and delicious, broth is so clean too! I ate if not once, twice a day there and that was pretty much my meals for the day. Hope you will visit America David & Vi. It was great getting to know you and thanks for your hospitality!
Stayed 5 nights in Oct 2024

10/10 Excellent

Hao

Stayed 1 night in Oct 2024

10/10 Excellent

Ngoc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Love them.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay at Maya Boutique Hotel. The receptionist was so lovely and gave us great recommendations for Hanoi and Cat Ba island (our next destination). Good central location in the old quarter - would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved the staff, if you like downtown life this is the place to go. Right in the middle of the old quarter, crazy traffic, lots of people, noisy and tons of shopping. The rooms are older but clean and like most Asian beef hard.
Stayed 1 night in Feb 2024

6/10 Okay

Harry

Traveled with family
Liked: Staff & service
The pictures looks much better than the actual condition.
Stayed 3 nights in Feb 2024

2/10 Terrible

Thuy-An

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was really good, we enjoyed it very much. Staff and manager were very lovely, truly hospitality service we have been given. Special thanks to Maci, Jimin, Alec and highly recommend it!

8/10 Good

Samin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Clean and decent but overpriced and loud

Room was okay and clean but overall nothing special for the price. Breakfast was okay, very simple. Worst part is noise - extremely loud street all night, windows don't block any noise. You hear even the elevator all night as it is a very narrow building. Don't expect a good night sleep if you are a light sleeper.
Stayed 1 night in Apr 2023

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service, amenities
nice staff!!! Liked the view on balcony. The staircase is a bit narrow.
Stayed 2 nights in Mar 2023

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No frills but good place if looking for an acceptable accommodation to enjoy the Old Quarter. Staff was helpful in setting up an excursion to Ninh Binh that came in a bit cheaper than a comparable excursion we looked at online.
Stayed 5 nights in Mar 2023

10/10 Excellent

Pamela, Whitby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is hiding behind a small backstreet entrance in old town area of Hanoi. The rooms are really clean and have everything you need for a few nights stay. The staff are friendly and helpful and the location is perfect for exploring Hanoi. Would definitely recommend this place.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good value

Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Nice customer service experience. Staff are very friendly and helpfull.
Stayed 1 night in Jan 2023

10/10 Excellent

Tinh-Giang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After prolonged problems in transit, Maya Boutique Hotel offered a dependable sanctuary where we could rest and recover. The staff was understanding of our plight and made the compassionate decision to waive the change fee when we could not make the first night of our reservation. We were moved to see the same two or three familiar faces, over and over, working shifts at hours godly and otherwise. One evening, we tiptoed back from a midnight meal to see the gently sleeping form of the receptionist on the lobby couch. My partner described the image as “visceral”, representative of a culture of self-sacrifice. So too did I feel deeply grateful towards the staff for their work ethic and tireless service. As for the property itself, the hotel is situationally ideal and walking distance from all the animated markets and street scenes for which Hà Nội is famous. A steal, though almost too comfortable to be considered budget travel! Don’t hesitate to book; Maya deserves the support.

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities