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Matilda Boutique and Spa Hotel

4.0 star property

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Photo gallery for Matilda Boutique and Spa Hotel

Exterior
Coffee service
Matilda VIP Balcony | 1 bedroom, down comforters, memory foam beds, minibar
Reception hall
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
73 Ma May, Hang Buom, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Classic Double

Classic Double | 1 bedroom, down comforters, memory foam beds, minibar

Classic Double

8.2 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down comforters, memory foam beds, minibar

Executive Double

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin

LCD TV

Executive Twin

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony | 1 bedroom, down comforters, memory foam beds, minibar

Matilda VIP Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, City View

Junior Double Room, City View | 1 bedroom, down comforters, memory foam beds, minibar

Junior Double Room, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | Living area | LCD TV

Junior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, Matilda Boutique and Spa Hotel is within a 5-minute walk of Hanoi Old Town Night Market and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 40-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Quan Chuong Gate - 5 min walk - 0.3 miles
  • Dong Xuan Market - 5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Moonlight Sky Bar - ‬2 min walk
  • ‪Bún, Trà Sữa Mắt To - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Old Corner Coffee Bar - ‬1 min walk

About this property

Matilda Boutique and Spa Hotel

Guests of Matilda Boutique and Spa Hotel enjoy features like a full-service spa, free WiFi in public areas, and spa services. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 432000 per vehicle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include coffee/tea in a common area, an arcade/game room, and express check-in.
Guests can expect free WiFi and 32-inch LCD TVs. Memory foam beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lotus Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Hand-held showerhead
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 460000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Matilda Boutique and Spa Hotel?

Matilda Boutique and Spa Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Matilda Boutique and Spa Hotel?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Matilda Boutique and Spa Hotel on Apr 3, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Matilda Boutique and Spa Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Matilda Boutique and Spa Hotel?

No, this hotel doesn't offer parking.

Is a spa located at Matilda Boutique and Spa Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, Thai massages, couples treatments, and aromatherapy.

Does Matilda Boutique and Spa Hotel have a casino on the premises?

No, Matilda Boutique and Spa Hotel doesn't have a casino.

Is there an indoor pool at Matilda Boutique and Spa Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Matilda Boutique and Spa Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Matilda Boutique and Spa Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Matilda Boutique and Spa Hotel have a restaurant that serves breakfast?

Yes, Matilda Boutique and Spa Hotel serves buffet breakfast for a surcharge each morning at Lotus Restaurant.

Does Matilda Boutique and Spa Hotel allow pets to stay for free?

No, pets aren't allowed at Matilda Boutique and Spa Hotel.

Does Matilda Boutique and Spa Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Matilda Boutique and Spa Hotel?

The closest major airport to Matilda Boutique and Spa Hotel is Noi Bai Intl. Airport (HAN), which is 15.5 mi away (22 minutes by car).

Can I book a room with a balcony at Matilda Boutique and Spa Hotel?

Yes, some guestrooms at Matilda Boutique and Spa Hotel offer a balcony and may feature city views.

Matilda Boutique and Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 366 reviews
Rating 8 - Good. 94 out of 366 reviews
Rating 6 - Okay. 34 out of 366 reviews
Rating 4 - Poor. 18 out of 366 reviews
Rating 2 - Terrible. 10 out of 366 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service, by Phú.
Stayed 5 nights in Dec 2025

8/10 Good

Huong Thu Thi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were lovely. Most spacious bathroom in Hanoi! Great location.
Stayed 1 night in Dec 2025

8/10 Good

Helen

Stayed 3 nights in Dec 2025

10/10 Excellent

Mason John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very limited and had know balcony
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Stayed 2 nights in Dec 2025

10/10 Excellent

Dredria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient location. Great staff . Would definitely stay again ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Dec 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at twin room on level 4 which was spacious and has a window looking outside to someone's laundry/clothesline 😅 Staff are friendly and helpful. Location is great and works for our day tour pick up location. I didnt bother with a lot of sightseeing places. What I didnt like about this room is moisture. Room is a bit dark and there is that damp smell all the time. Later on we moved to another room and it was fine. We didnt bother with spa or massage service on site. Breakfast was ok. Small variety but it was fine for me.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Matilda. Located in great area of the old quarter. Lots of shopping, restaurants and good nightlife options, all within a short walking distance. The staff is very friendly and helpful and everyone speaks very good English. Would certainly come back without hesitation!
Stayed 3 nights in Nov 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the location the rooms are very large. Shower was great! We only stayed one night so not having a window in the room is not a big deal, but that’s common with the location and the buildings in the area. Overall a great place to stay!
Stayed 1 night in Nov 2025

8/10 Good

Ceri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, Room was clean but ventilation wasn’t great,
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean with balcony overlooking the street. Great value for money and definitely coming back. The staff at reception were so friendly and helpful, especially the two young ladies. They went out of their way to help by offering guidance and information. They are both a credit to the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fillin, good selections with some local dishes and fresh fruits. The staff were friendly and helpful.
Stayed 3 nights in Nov 2025

6/10 Okay

Susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Hui-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience location, friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarahi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!!!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maltida worked, medium on mattress (medium and especially soft can be a challenge to find in south east asia). Breakfast was delicious and ample enough variety and good juice and coffee. staff was friendly and helpful. used airport transfer service. my intl phone was acting up at airport, so had to buy vietnam sim to make contact with hotel and coordinate my pickup. arrival area was confusing and chaotic. and lots of tots trying to get you into their transport cars. Overall stay was great. its in very busy portion of old Hanoi, so walking, traffic and tots can be overwhelming.
Stayed 2 nights in Oct 2025

6/10 Okay

Ngan

Liked: Staff & service

Not a great stay

The front desk staff was very helpful throughout the stay. The rooms were run down. The worst part of the stay was, the cleanliness of the room. There was dust and dirt on things that were never cleaned throughout my stay, the glass cups I used, the staff never actually provided new ones, they put back the old ones without washing and I realized this when looking to use and noticing.
Stayed 4 nights in Oct 2025

4/10 Poor

Charity

Stayed 4 nights in Sep 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , breakfast was good . Close to everything .
Stayed 1 night in Aug 2025

6/10 Okay

Leandro, Pascoe Vale

Liked: Staff & service
My room had 1x window only and facing the lift ( so very dark and lacking fresh air ), which might be common in this area of Hanoi, but my main issue was regarding the door noises. They are quite heavy and you will hear your neighbours leaving/entering their rooms throughout the night. Breakfast is average
Stayed 3 nights in Aug 2025

8/10 Good

Pradeep kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

dat, Etobicoke

Liked: Cleanliness, property conditions & facilities
The washroom was a-bit smelly.. they need to fix the exhaust system The breakfast buffet was ok but not too many choices. The location was great. The staff was good.. Overall I would say it was a good experience..
Stayed 3 nights in Aug 2025

10/10 Excellent

TIFFANY

Liked: Staff & service, amenities, property conditions & facilities
convenient location in hanoi, very walkable to the markets and shops. the room was spacious and comfortable. staff was amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very attractive inside, the staff is very friendly and helpful. Some staff were happy to just sit and chat with us casually during their slow times.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were extremely attentive.
Stayed 1 night in Jul 2025

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