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Madison Urban Stay

4.0 star property
Guesthouse with free parking, near West Lake

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Photo gallery for Madison Urban Stay

Luxury Apartment, Balcony, City View | Terrace/patio
Luxury Apartment, Balcony, City View | Private kitchen | Coffee/tea maker, electric kettle, dining tables
Exterior
Luxury Apartment, Balcony, City View | Free minibar items, desk, laptop workspace, blackout drapes
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
343 Doi Can, Ba Dinh, Ha Noi, No C9, Hanoi, 10000
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, Lotte Center Hanoi
    ‪8 min walk‬
  • Place, West Lake
    ‪11 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

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Luxury Apartment, Balcony, City View | Private kitchen | Coffee/tea maker, electric kettle, dining tables

Luxury Apartment, Balcony, City View

  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed, Balcony, City View

Free minibar items, desk, laptop workspace, blackout drapes

Deluxe Apartment, 1 King Bed, Balcony, City View

  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Massage in accommodation

Deluxe Apartment, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Free minibar items, desk, laptop workspace, blackout drapes

Luxury Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Ba Dinh within a mile (2 km) of West Lake, Madison Urban Stay is within 2 miles (3 km) of other popular sights such as Ho Chi Minh Mausoleum. This 13-room, 4-star guesthouse welcomes guests with in-room amenities like balconies, sitting areas, and private fenced yards.
View more Guest Houses in HanoiOpens in a new window

What's nearby

  • Embassy of Japan - 5 min walk - 0.3 miles
  • Van Phuc Diplomatic Corps - 5 min walk - 0.3 miles
  • Lotte Center Hanoi - 8 min walk - 0.5 miles
  • West Lake - 11 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 4 min drive - 1.4 miles

Getting around

  • Hanoi Railway Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 32 min drive

Restaurants

  • ‪Nhà hàng Nhật Bản ManMaRu - ‬4 min walk
  • ‪La Thanh Hotel - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪Mami Matcha Cafe - ‬5 min walk
  • ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬4 min walk

About this property

Madison Urban Stay

Guesthouse with free parking, near West Lake
Guests of Madison Urban Stay enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 300000 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, free toiletries, and slippers. Washers/dryers, balconies or patios, and sitting areas are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Dining table
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • 4 accessible parking spaces
  • Accessible bathtub
  • Elevator (27 inch wide door)
  • Grab bar in bathtub (23 inches high)
  • Handrails in hallways (30 inches high)
  • Handrails in stairways (30 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Return the keys

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: VND 50000 (one-way), (up to 4 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Frequently asked questions

What's there to do near Madison Urban Stay?

This guesthouse is situated in Ba Dinh within a short 17-minute walk of West Lake and also 10 minutes on foot from Lotte Center Hanoi. You'll also find Hoan Kiem Lake and Hanoi Opera House within a short drive.

Is parking available on site at Madison Urban Stay?

Yes, secured self parking is offered for free at the guesthouse. Accessible parking is also available for guests.

Does Madison Urban Stay include a casino at the property?

No, Madison Urban Stay doesn't have a casino.

Will I find an indoor pool at Madison Urban Stay?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at Madison Urban Stay?

Amenities that appeal to couples at this guesthouse include a minibar with some free items, Netflix, and a turndown service.

Does Madison Urban Stay have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does Madison Urban Stay have a restaurant with a breakfast menu?

No, Madison Urban Stay doesn't have a restaurant that serves breakfast.

Will Madison Urban Stay allow pets to stay for free?

No, pets aren't allowed at Madison Urban Stay though service animals are welcome.

Are there connecting rooms at Madison Urban Stay?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from Madison Urban Stay?

The closest major airport to Madison Urban Stay is Noi Bai Intl. Airport (HAN), which is 15 mi away (32 minutes by car).

Can I book a room with a balcony at Madison Urban Stay?

Yes, every accommodation at Madison Urban Stay comes with a balcony with some featuring city views.

Reviews

Madison Urban Stay Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has washer and dryer which is very convenient. Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!!
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washer and dryer are very useful. The receptionist at the counter is funny and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, the room is clean and comfortable. The Wi-Fi is excellent, perfect for my work. Definitely a great experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Declan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really deserves more people to know about it. I had an amazing experience at Madison Urban Stay, and I’d like to share more details. The apartment is very new and clean, with amenities like a washing machine and dryer (which is very useful when you can do your laundry yourself instead of taking it to a laundromat). The massage chair is fantastic to use at the end of the day; it’s truly relaxing and enjoyable. The bathtub is very clean, and the water pressure is quite good when you need it for a bath. I didn’t use the kitchen, but it’s well-equipped with many essentials.Dung and Phuong Anh were very kind and helpful. I felt comfortable, just like being at home. Madison Urban Stay will definitely be my top choice when I return to Hanoi
Stayed 2 nights in Aug 2025