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Madelise Palace Hotel & Spa

4.0 star property

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Photo gallery for Madelise Palace Hotel & Spa

Exterior
Massage
Reception
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
116 Hang Buom Str., Hoan Kiem Dist.,, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, bedside table, nightstand, and an open door leading to a bathroom.

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Single Room

A hotel room with a wooden desk, a chair, a bookshelf, and a bed.

Deluxe Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

Minibar, in-room safe, desk, blackout drapes

Junior Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

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  • Spa
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9.6 out of 10, Exceptional, 85 reviews
$405 nightly
The price is $438
Jul 27 - Jul 28
Total with taxes and fees
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About the neighborhood

Hanoi

Located in Old Quarter, Madelise Palace Hotel & Spa is within a 5-minute walk of Hanoi Old Town Night Market and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 55-room, 4-star hotel welcomes guests with in-room amenities like sitting areas, minibars, and electric kettles.

What's nearby

  • Ta Hien Street - 2 min walk - 0.1 miles
  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • Quan Chuong Gate - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪A Coffe - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Vui - ‬2 min walk
  • ‪Bun Rieu Lan Ong - ‬1 min walk
  • ‪Phở Phương - ‬1 min walk

About this property

Madelise Palace Hotel & Spa

Guests staying at Madelise Palace Hotel & Spa enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a hair salon and an ATM.
Guests can expect to find free WiFi and Smart TVs. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sitting areas, minibars, and electric kettles are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Madelise Palace Hotel Spa
Madelise Palace & Spa Hanoi
Madelise Palace Hotel & Spa Hotel
Madelise Palace Hotel & Spa Hanoi
Madelise Palace Hotel & Spa Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Madelise Palace Hotel & Spa?

Madelise Palace Hotel & Spa provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Madelise Palace Hotel & Spa?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Madelise Palace Hotel & Spa on Jun 29, 2026 start from $33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Madelise Palace Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Train Street and West Lake less than a mile away.

Will I be able to park at Madelise Palace Hotel & Spa?

No, there isn't parking available at the hotel.

Is there a spa at Madelise Palace Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include massages.

Does Madelise Palace Hotel & Spa feature a casino on the premises?

No, Madelise Palace Hotel & Spa doesn't have a casino.

Is there an indoor pool at Madelise Palace Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Madelise Palace Hotel & Spa?

There are many amenities for couples at this hotel, including in-room massages, a fireplace in some guestrooms, as well as a full-service spa.

Are there hot tubs at Madelise Palace Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Madelise Palace Hotel & Spa feature a restaurant that includes a breakfast menu?

No, Madelise Palace Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Madelise Palace Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Madelise Palace Hotel & Spa.

Are there connecting rooms at Madelise Palace Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Madelise Palace Hotel & Spa?

The closest major airport to Madelise Palace Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (39 minutes by car).

Can I book a room with a balcony at Madelise Palace Hotel & Spa?

No, there aren't any guestrooms at Madelise Palace Hotel & Spa that offer a balcony.

Madelise Palace Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, good location.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Guohao

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Condition of hotel quite run down
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Caroline is the front desk manager and I cannot praise her enough for the customer service she demonstrated to all of my group. We needed some money changed at very late notice and she had left her shift for the evening but was still willing tk come back from her home to change the money for us. A great hotel - worth staying
Stayed 1 night in Mar 2024
Verified

4/10 Poor

TOSHIHISA

Disliked: Cleanliness, property conditions & facilities
部屋の中が臭くて最後までなくならなかった。洗面台は排水ホースが外れていて水が床に漏れることがあった。 ホアンキエム湖に近く、レストランもたくさんあるのでロケーションは良いが設備・清潔さが悪いと感じました。セール価格で安かったから我慢したが、通常価格なら泊まりたくないと思う。
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Hao

Stayed 1 night in Sep 2024