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Recent guest reviews

Staff are wonderful and attentive Club membership is worth it.

Overall experience is wonderful. VIP lounge is excellent. Staff overall is excellent

Very quiet and comfy room. It has a nice view from 41 th flor.

Friendly service, nice rooms, we got upgraded to a jr suite for free

I could hear noise from the rooftop, smell foods from the restaurants???

No. 54, Lieu Giai St. Cong Vi Ward. Hanoi

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Liễu Giai, Lotte Hotel Hanoi is within 2 miles (3 km) of popular attractions such as Ho Chi Minh Museum and Ho Chi Minh Mausoleum. This 5-star hotel has 318 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's connected to a shopping center in central Hanoi and also close to Temple of Literature and Imperial Citadel of Thang Long.


Dining

Enjoy dining at Grill 63, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All 318 soundproofed accommodations feature a separate bedroom. Guests can expect 48-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Minibars, electric kettles, and free bottled water are also standard.


Property features

At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1155000 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Club Junior King Suite (Club Lounge Access)

1 King Bed | Sleeps 3

Deluxe Suite

1 King Bed | Sleeps 3

Deluxe King Room

1 King Bed | Sleeps 3

Club Deluxe Twin Room (Club Lounge Access)

2 Twin Beds | Sleeps 3

Guest reviews for Lotte Hotel Hanoi

Everyone (7)
5
Friends

By on Nov 23, 2019

Review comment responded on Nov 25, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

5
Friends

Staff are wonderful and attentive Club membership is worth it.

By on Oct 24, 2019

Review comment responded on Oct 28, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

1
Everyone

By on Jan 8, 2019

Review comment responded on Jan 10, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 8, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

5
Everyone

Overall experience is wonderful. VIP lounge is excellent. Staff overall is excellent

By on Dec 17, 2018

Review comment responded on Dec 21, 2018

Dear Mr./Ms. Linh, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

5
Everyone

Very quiet and comfy room. It has a nice view from 41 th flor.

By on Oct 10, 2018

Review comment responded on Oct 10, 2018

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

5

nice new hotel, shopping mall right next to it

Everyone

Friendly service, nice rooms, we got upgraded to a jr suite for free

By , from los angeles on Jul 12, 2018

Review comment responded on Aug 30, 2018

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

4
Everyone

I could hear noise from the rooftop, smell foods from the restaurants???

By , from New Jersey on Aug 30, 2017

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