At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1474200 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.