Staff are wonderful and attentive Club membership is worth it.
Overall experience is wonderful. VIP lounge is excellent. Staff overall is excellent
Very quiet and comfy room. It has a nice view from 41 th flor.
Friendly service, nice rooms, we got upgraded to a jr suite for free
I could hear noise from the rooftop, smell foods from the restaurants???
Located in Liễu Giai, Lotte Hotel Hanoi is within 2 miles (3 km) of popular attractions such as Ho Chi Minh Museum and Ho Chi Minh Mausoleum. This 5-star hotel has 318 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's connected to a shopping center in central Hanoi and also close to Temple of Literature and Imperial Citadel of Thang Long.
Enjoy dining at Grill 63, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service.
All 318 soundproofed accommodations feature a separate bedroom. Guests can expect 48-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Minibars, electric kettles, and free bottled water are also standard.
At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1155000 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Staff are wonderful and attentive Club membership is worth it.
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
Overall experience is wonderful. VIP lounge is excellent. Staff overall is excellent
Dear Mr./Ms. Linh, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
Very quiet and comfy room. It has a nice view from 41 th flor.
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
Friendly service, nice rooms, we got upgraded to a jr suite for free
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely
I could hear noise from the rooftop, smell foods from the restaurants???
Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely