Lotte Hotel Hanoi in Hanoi | Best Rates & Deals on Orbitz

Rooms

All 318 soundproofed accommodations feature a separate bedroom. Guests can expect 48-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.

Property features

At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1155000 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Club Junior Suite King (No children in Club Lounge)

1 King Bed | Sleeps 3

Size 657 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 3

Size 1066 ft² (99 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Free cribs/infant beds
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping

Deluxe King Room with Spa Package

1 King Bed | Sleeps 3

Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Free cribs/infant beds
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping

Deluxe Twin Room with Spa Package

2 Twin Beds | Sleeps 3

Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Free cribs/infant beds
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping

Junior Suite King

1 King Bed | Sleeps 3

Size 657 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Premier Suite, 1 King Bed

1 King Bed | Sleeps 3

Size 1582 ft² (147 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Junior Suite Twins (No children in Club Lounge)

2 Twin Beds | Sleeps 3

Size 657 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free newspaper
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Junior Suite Twin Free Mooncake Set

2 Twin Beds | Sleeps 3

Size 656 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Deluxe King (No children in Club Lounge)

1 King Bed | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Deluxe King Room

1 King Bed | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Junior Suite Twins

2 Twin Beds | Sleeps 3

Size 656 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bathrobes
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Deluxe Twins (No children in Club Lounge)

2 Twin Beds | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free newspaper
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Deluxe Twin Room

2 Twin Beds | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Deluxe King - Romance In The Air

1 King Bed | Sleeps 2

Size 474 ft² (44 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping
- No cribs (infant beds) available
- No rollaway/extra beds available

Deluxe King - Love Your Lady

1 King Bed | Sleeps 2

Size 474 ft² (44 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Linens
- Pillow menu
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping
- No cribs (infant beds) available
- No rollaway/extra beds available

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18

Special Check-in Details

Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

One child stays free when using existing bedding
Rollaway/extra beds are available for VND 1713596.0 per day

Pet Policy

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, JCB International, Mastercard, and Visa.
Debit cards aren't accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details 48 hours prior to arrival, using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: VND 1155000 per vehicle (one way)
Rollaway bed fee: VND 1713596.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Information missing or incorrect? Tell us! Opens in a new window

4.4

out of 5

"Very good!"

See all 9 reviews

Room cleanliness 4.5

Service & staff 5.0

Room comfort 4.5

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

Staff are wonderful and attentive Club membership is worth it.

Overall experience is wonderful. VIP lounge is excellent. Staff overall is excellent

Very quiet and comfy room. It has a nice view from 41 th flor.

Friendly service, nice rooms, we got upgraded to a jr suite for free

I could hear noise from the rooftop, smell foods from the restaurants???

Guest reviews for Lotte Hotel Hanoi

Friends

By a verified traveler on Nov 23, 2019

Review comment Sera Pham responded on Nov 25, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

By a verified traveler on Oct 24, 2019

Review comment Sera Pham responded on Oct 28, 2019

Everyone

By a verified traveler on Apr 22, 2019

Review comment Sera Pham responded on Apr 23, 2019

By a verified traveler on Jan 8, 2019

Review comment Sera Pham responded on Jan 10, 2019

By a verified traveler on Jan 7, 2019

Review comment Sera Pham responded on Jan 8, 2019

By Linh on Dec 17, 2018

Review comment Sera Pham responded on Dec 21, 2018

Dear Mr./Ms. Linh, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

By a verified traveler on Oct 10, 2018

Review comment Sera Pham responded on Oct 10, 2018

nice new hotel, shopping mall right next to it

By arnold, from los angeles on Jul 12, 2018

Review comment Sera Pham responded on Aug 30, 2018

By NJmom, from New Jersey on Aug 30, 2017

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Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: M/d/yyyy

Lotte Hotel Hanoi

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Club Junior Suite King (No children in Club Lounge)

Deluxe Suite, 1 King Bed

Deluxe King Room with Spa Package

Deluxe Twin Room with Spa Package

Guest reviews for Lotte Hotel Hanoi

nice new hotel, shopping mall right next to it

Lotte Hotel Hanoi

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy