Is a free cancellation option available at Lotte Hotel Hanoi?

Lotte Hotel Hanoi offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

Are there cleanliness and hygiene measures undertaken at Lotte Hotel Hanoi?

Cleanliness measures at Lotte Hotel Hanoi include enhanced cleaning, gap periods between guest stays, hand sanitizer for guests, and social distancing.

What can I see close to Lotte Hotel Hanoi?

This hotel is situated in Liễu Giai, just steps from Lotte Center Hanoi. You'll also find Hanoi Opera House and Vietnam Museum of Ethnology within a short drive.

Is there parking available at Lotte Hotel Hanoi?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Lotte Hotel Hanoi?

Evian is the hotel's spa and services include mani/pedis and massages.

Are there luxury amenities available at Lotte Hotel Hanoi?

Yes, guests can indulge in luxuries such as an outdoor pool, a full-service spa, and a restaurant at this hotel.

Does Lotte Hotel Hanoi include a casino on the premises?

No, Lotte Hotel Hanoi doesn't have a casino.

Is there an indoor pool at Lotte Hotel Hanoi?

Yes, this hotel has an indoor pool as well as an outdoor pool and a spa tub.

What amenities will couples enjoy at Lotte Hotel Hanoi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Lotte Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, Lotte Hotel Hanoi has 4 restaurants, and serves breakfast for a surcharge.

Does Lotte Hotel Hanoi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lotte Hotel Hanoi.

Are there connecting rooms at Lotte Hotel Hanoi?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Lotte Hotel Hanoi?

The closest major airport to Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Lotte Hotel Hanoi?

No, you won't find guestrooms with balconies at Lotte Hotel Hanoi.

Does Lotte Hotel Hanoi have a wedding venue?

There are wedding services available at Lotte Hotel Hanoi if that's in your vacation plans.

Lotte Hotel Hanoi in Hanoi | Best Rates & Deals on Orbitz

Rooms

All 318 soundproofed accommodations feature a separate bedroom. Guests can expect 48-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Minibars, electric kettles, and free bottled water are also standard.

Property features

At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1155000 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Club Junior King Suite (Club Lounge Access)

1 King Bed | Sleeps 3

Size 657 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Deluxe Suite

1 King Bed | Sleeps 3

Size 1066 ft² (99 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds and free cribs/infant beds available on request
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Free cribs/infant beds
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping

Deluxe King Room

1 King Bed | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Deluxe Twin Room (Club Lounge Access)

2 Twin Beds | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free newspaper
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Deluxe King Room (3 night stay)

1 King Bed | Sleeps 2

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available
- No rollaway/extra beds available

Premier Suite

1 King Bed | Sleeps 3

Size 1582 ft² (147 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Accessibility
- Wheelchair accessible
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Junior Twin Suite (Club Lounge Access)

2 Twin Beds | Sleeps 3

Size 657 ft² (61 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free newspaper
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Extra beds Rollaway/extra beds available on request
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- Air conditioning
- Blackout drapes/curtains
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Club Deluxe Twins Room (3 night stay)

2 Twin Beds | Sleeps 2

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available
- No rollaway/extra beds available

Club Deluxe King Room (Club Lounge Access)

1 King Bed | Sleeps 3

Size 452 ft² (42 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
Club level Lounge access, buffet breakfast, and 1 hour of meeting room use (subject to availability)
View City view
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Bedding
- Bed sheets
- Pillow menu
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Buffet breakfast
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
- Room service
Tech & entertainment
- 48-inch LED TV
- Cable TV
- Free WiFi
- Free wired Internet
Other features
- 1 hour of meeting room use (subject to availability)
- Air conditioning
- Blackout drapes/curtains
- Club lounge access
- Desk
- Iron/ironing board
- Safe
- Slippers
- Soundproofed rooms
- Turndown service
- Wardrobe or closet
Need to know
- Daily housekeeping
- No cribs (infant beds) available

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18

Special Check-in Details

This hotel provides transfers from the airport (fees apply). To arrange pick-up, contact the property 48 hours prior to arrival using the phone number on your booking confirmation. Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

One child stays free when using existing bedding
Rollaway/extra beds are available for VND 1713596.0 per day

Pet Policy

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: VND 1155000 per vehicle (one way)
Rollaway bed fee: VND 1713596.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Information missing or incorrect? Tell us! Opens in a new window

4.4

out of 5

"Very good!"

See all 9 reviews

Room cleanliness 4.5

Service & staff 5.0

Room comfort 4.5

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

Staff are wonderful and attentive Club membership is worth it.

Overall experience is wonderful. VIP lounge is excellent. Staff overall is excellent

Very quiet and comfy room. It has a nice view from 41 th flor.

Friendly service, nice rooms, we got upgraded to a jr suite for free

I could hear noise from the rooftop, smell foods from the restaurants???

Guest reviews for Lotte Hotel Hanoi

Friends

By a verified traveler on Nov 23, 2019

Review comment Sera Pham responded on Nov 25, 2019

Dear valued guest, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

By a verified traveler on Oct 24, 2019

Review comment Sera Pham responded on Oct 28, 2019

Everyone

By a verified traveler on Apr 22, 2019

Review comment Sera Pham responded on Apr 23, 2019

By a verified traveler on Jan 8, 2019

Review comment Sera Pham responded on Jan 10, 2019

By a verified traveler on Jan 7, 2019

Review comment Sera Pham responded on Jan 8, 2019

By Linh on Dec 17, 2018

Review comment Sera Pham responded on Dec 21, 2018

Dear Mr./Ms. Linh, Thank you for staying with us. Your review is very valuable for us to improve our service quality. Hope to welcome you to Lotte Hotel Hanoi next time. Sincerely

By a verified traveler on Oct 10, 2018

Review comment Sera Pham responded on Oct 10, 2018

nice new hotel, shopping mall right next to it

By arnold, from los angeles on Jul 12, 2018

Review comment Sera Pham responded on Aug 30, 2018

By NJmom, from New Jersey on Aug 30, 2017

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Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: M/d/yyyy

Lotte Hotel Hanoi

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Club Junior King Suite (Club Lounge Access)

Deluxe Suite

Deluxe King Room

Club Deluxe Twin Room (Club Lounge Access)

Guest reviews for Lotte Hotel Hanoi

nice new hotel, shopping mall right next to it

Lotte Hotel Hanoi

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy