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Lotte Hotel Hanoi

5.0 star property

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Photo gallery for Lotte Hotel Hanoi

Reception
Indoor pool, outdoor pool
Reception
1 bedroom, minibar, in-room safe, desk
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪1 min walk‬
  • Place, Vincom Center Metropolis
    ‪2 min walk‬
  • Place, Australian Embassy
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Located in Ba Dinh within a mile (2 km) of West Lake, Lotte Hotel Hanoi is within a few miles (5 km) of other popular sights such as Hoan Kiem Lake. This 5-star hotel has 318 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's connected to a shopping center in central Hanoi and also close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 miles
  • Embassy of the Republic of Korea - 1 min walk - 0.0 miles
  • Embassy of Japan - 2 min walk - 0.1 miles
  • Vincom Center Metropolis - 2 min walk - 0.1 miles
  • Australian Embassy - 3 min walk - 0.2 miles

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Cafe Promenade - ‬3 min walk

About this property

Lotte Hotel Hanoi

At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1474200 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
48-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Minibars, electric kettles, and safes are also standard.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 822500.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Lotte Hotel Hanoi?

Lotte Hotel Hanoi offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Lotte Hotel Hanoi?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on Apr 5, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Lotte Hotel Hanoi?

This hotel is situated in Ba Dinh, just steps from Lotte Center Hanoi and Vincom Center Metropolis. You'll also find Hoan Kiem Lake and West Lake within a short drive.

Is there parking available at Lotte Hotel Hanoi?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Lotte Hotel Hanoi?

Evian is the hotel's spa and services include massages and mani/pedis.

Are there luxury amenities available at Lotte Hotel Hanoi?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and a full-service spa at this hotel.

Does Lotte Hotel Hanoi include a casino on the premises?

No, Lotte Hotel Hanoi doesn't have a casino.

Is there an indoor pool at Lotte Hotel Hanoi?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Lotte Hotel Hanoi a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an outdoor pool, and 2 bars/lounges.

Does Lotte Hotel Hanoi have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Lotte Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, Lotte Hotel Hanoi has 4 restaurants, and serves breakfast for a surcharge.

Does Lotte Hotel Hanoi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lotte Hotel Hanoi.

Does Lotte Hotel Hanoi have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Lotte Hotel Hanoi?

The closest major airport to Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.3 mi away (33 minutes by car).

Are there rooms with balconies at Lotte Hotel Hanoi?

No, there aren't any guestrooms with balconies at Lotte Hotel Hanoi.

Does Lotte Hotel Hanoi have a wedding venue?

There are wedding services available at Lotte Hotel Hanoi if that's in your vacation plans.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1005 reviews
Rating 8 - Good. 152 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hosein, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
Staff, cleanliness , service, smiles, breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

MYEONGKYU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and close location from shopping mall
Stayed 3 nights in Aug 2025

10/10 Excellent

Mihail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Hai Sing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Bar lack of snacks .
Stayed 1 night in Nov 2025

6/10 Okay

Yohei

Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Stayed 3 nights in Oct 2025

10/10 Excellent

Dalton Michael

Stayed 8 nights in Oct 2025

10/10 Excellent

LOTFI, doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Stayed 7 nights in Oct 2025

10/10 Excellent

Hai Sing

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was super nice. Beds were comfortable.n
Stayed 3 nights in Oct 2025

10/10 Excellent

Hai Sing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ko Ko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and perfect view to city
Stayed 1 night in Oct 2025

10/10 Excellent

Hanson Le

Stayed 5 nights in Oct 2025

10/10 Excellent

Tommy, San Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with magical views of Hanoi
Stayed 3 nights in Sep 2025

10/10 Excellent

Alfie

Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

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