Lakeside Palace Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Lakeside Palace Hotel

Restaurant
Front of property
Suite, Lake View | Minibar, in-room safe, desk, soundproofing
Reception
Swedish massages, Thai massages, facials, massages

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
15 Hang Hanh, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    โ€ช1 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช3 min walkโ€ฌ
  • Place, St. Joseph's Cathedral of Hanoi
    โ€ช5 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช37 min driveโ€ฌ

Room options

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family City View

  • City view
  • 344 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Suite, Lake View

  • Lake view
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Lakeside Palace Hotel is within a 5-minute walk of popular attractions such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 30-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.1 miles
  • Hang Gai Street - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles

Getting around

  • Hanoi Railway Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • โ€ชThe Note Coffee - โ€ฌ1 min walk
  • โ€ชKing roti - โ€ฌ1 min walk
  • โ€ชDomino's Pizza - โ€ฌ2 min walk
  • โ€ชHoa quแบฃ dแบงm Hoa bรฉo - โ€ฌ2 min walk
  • โ€ชCong Caphe - โ€ฌ2 min walk

About this property

Lakeside Palace Hotel

At Lakeside Palace Hotel, guests have access to a gym, a sauna, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per vehicle one-way, as well as a train station shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, a library, and free newspapers.
32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Facials
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2009
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PMโ€”-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Golden Lake Hotel
Golden Lake View
Golden Lake View Hanoi
Lakeside Palace Hotel Hanoi
Golden Lake View Hotel Hanoi
Hotel Golden Lake
Golden Lakeside Hotel Hanoi
Lakeside Palace Hanoi
Golden Lakeside Hanoi
Golden Lakeside
Lakeside Palace
Lakeside Palace Hotel Hotel
Lakeside Palace Hotel Hanoi
Lakeside Palace Hotel Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Lakeside Palace Hotel?

Lakeside Palace Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Lakeside Palace Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Lakeside Palace Hotel on Apr 4, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Lakeside Palace Hotel?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Lakeside Palace Hotel?

Yes, though motorcycle parking only.

Is there a spa available at Lakeside Palace Hotel?

Spa services at the hotel include Swedish massages and facials.

Does Lakeside Palace Hotel feature a casino?

No, Lakeside Palace Hotel doesn't have a casino.

Will I find an indoor pool at Lakeside Palace Hotel?

No, there is no indoor pool at this hotel.

Is Lakeside Palace Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does Lakeside Palace Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Lakeside Palace Hotel have a restaurant with a breakfast menu?

No, Lakeside Palace Hotel doesn't have a restaurant that serves breakfast.

Will Lakeside Palace Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lakeside Palace Hotel.

Are there connecting rooms at Lakeside Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Lakeside Palace Hotel?

The closest major airport to Lakeside Palace Hotel is Noi Bai Intl. Airport (HAN), which is 16.1 mi away (25 minutes by car).

Can I book a room with a balcony at Lakeside Palace Hotel?

No, there aren't any guestrooms with balconies at Lakeside Palace Hotel.

Lakeside Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 9 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kim

Traveled with family
Disliked: Property conditions & facilities, room comfort

Itโ€™s 3 stars

Itโ€™s basic. Clean, good air conditioner and friendly staff. Bed was hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Sean

Stayed 1 night in May 2024

10/10 Excellent

Austin

Stayed 1 night in Apr 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Hanoi old quarter.

Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.

8/10 Good

Piyamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean room, strong wifi signal

The hotel is in a great location near the Lake and the old quarter, the room is clean.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Have stayed there previously and will be staying again

6/10 Okay

Kung

Liked: Cleanliness, property conditions & facilities, room comfort

A safe hotel in old city center

BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.

8/10 Good

Jose Roberto

Liked: Cleanliness, staff & service
Nice staff. There is a lift. Big bed.
Stayed 4 nights in Dec 2025

6/10 Okay

Gustav

Liked: Staff & service
Relativt slidt og meget hรฅrde senge, men centralt beliggende
Stayed 2 nights in Oct 2025

8/10 Good

TOSHITAKE

Liked: Cleanliness, staff & service, amenities
้žๅธธใซไพฟๅˆฉใช็ซ‹ๅœฐใชใฎใง่ก—ๆญฉใใซใฏๆœ€้ซ˜ใงใ™ใ€‚ ใพใŸใ€ใƒใ‚นใ‚ฟใƒ–ใŒใ‚ใ‚‹ใฎใ‚‚่‰ฏใ„ใจใ“ใ‚ใ€‚ ใŸใ ใ€ใ‚ซใƒผใƒ‰ใ‚ญใƒผใงใชใ„ใฎใจใ€ใƒ‰ใ‚ขใƒŽใƒ–ใŒใ‚ฌใ‚ฟใ‚ฌใ‚ฟใ—ใฆใ‚‹ใจใ“ใ‚ใ€ใ‚ทใƒฃใƒฏใƒผใฎๆธฉๆฐดๆธฉๅบฆใŒไธๅฎ‰ๅฎšใชๆ‰€ใŒๆฎ‹ๅฟตใชใ€‚
Stayed 1 night in May 2025

6/10 Okay

Oliver Gam

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daisuke

Disliked: Staff & service
ใƒใ‚งใƒƒใ‚ฏใ‚คใƒณๆ™‚ใซไบˆ็ด„ใŒใชใ„ใจใ„ใ‚ใ‚Œใฆๆ™‚้–“ใŒใ‹ใ‹ใฃใŸใ€‚ใใ‚Œไปฅๅค–ใฏๅ•้กŒใชใ„ใ€‚
Stayed 3 nights in Aug 2024

10/10 Excellent

Heros

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind. The room is very clean.
Stayed 3 nights in May 2023

10/10 Excellent

Hana

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveler

Disliked: Room comfort
ใƒ›ใƒ†ใƒซใฎใ‚จใƒชใ‚ขใŒ้€ฑๆœซใซ้™ใ‚Š้€š่กŒๆญขใ‚ใซใชใฃใฆใŠใ‚Šใ‚ฟใ‚ฏใ‚ทใƒผใŒๅ…ฅใ‚Œใš่ท็‰ฉใ‚’ใ‚‚ใฃใฆๆญฉใ„ใฆ็งปๅ‹•ใ‚’ๅผทใ„ใ‚‰ใ‚ŒใŸใ€‚ไบ‹ๅ‰ๆƒ…ๅ ฑๅฟ…่ฆใ€‚ ใƒˆใ‚คใƒฌใฎๆตใ‚ŒใŒๆ‚ชใใ€3ๅ›žๆตใ•ใชใ‘ใ‚ŒใฐๅฎŒๅ…จใซๆตใ‚Œใชใ‹ใฃใŸใ€‚
Stayed 5 nights in Jul 2019

4/10 Poor

nogami

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
้ƒจๅฑ‹ใฎใ‚ฏใƒช๏ผใƒ‹ใƒณใ‚ฐใ€ๆœ้ฃŸใ€ใ‚ทใƒฃใƒฏ๏ผๅฎคใชใฉใ€ใ‚ใพใ‚Š่‰ฏใใชใ„ใ€‚
Stayed 4 nights in Mar 2019

8/10 Good

Chung Hang Lawrence

Liked: Property conditions & facilities

Good value for money

Considered good value for money given the price charged
Stayed 2 nights in Jan 2018

8/10 Good

nananann, ๆ—ฅๆœฌ

Liked: Staff & service

ใพใ•ใซใƒฌใ‚คใ‚ฏใ‚ตใ‚คใƒ‰ใซใ‚ใ‚‹ใƒ›ใƒ†ใƒซ

ๅๅ‰ใซๆฅใ˜ใชใ„ใ€ใพใ•ใซใƒฌใ‚คใ‚ฏใ‚ตใ‚คใƒ‰ใซใ‚ใ‚Šใพใ™ใ€‚ใƒฌใ‚คใ‚ฏใƒ“ใƒฅใƒผใฎ้ƒจๅฑ‹ใ‚’ๅˆฉ็”จใ—ใพใ—ใŸใŒใ€็œบๆœ›ใ‚‚ๅ•้กŒใƒŠใ‚ทใงใ™ใ€‚ๆน–ใฎๅคœๆ™ฏใ‚‚ๅ ช่ƒฝใงใใพใ™ใ€‚ใƒใƒŽใ‚คใฎ่ฆณๅ…‰ใฎไธญๅฟƒใซใ‚ใ‚‹ใƒ›ใƒ†ใƒซใชใฎใงใ€็ซ‹ๅœฐๆกไปถ็”ปใ‚‚ๆœ€้ซ˜ใงๆ•ฃ็ญ–ใ™ใ‚‹ใซใ‚‚ไพฟๅˆฉใ€‚ๅพ“ๆฅญๅ“กใฎๆ–นใ‚‚่ฆชๅˆ‡ใงใ™ใ‚ˆใ€‚ ใงใ‚‚ใ€่จญๅ‚™็ญ‰ใ€…ใฏใƒใƒŽใ‚คใซใ‚ˆใใ‚ใ‚‹ใƒ–ใƒ†ใ‚ฃใƒƒใ‚ฏใƒ›ใƒ†ใƒซใฎ่จญๅ‚™ใ€‚ใ‚ใพใ‚ŠๆœŸๅพ…ใ—ใชใ„ๆ–นใŒใ„ใ„ใ‹ใ‚‚ใ€‚
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ „๋ฐ˜์ ์œผ๋กœ ๋ฌด๋‚œํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์œผ๋ฉฐ, ์กฐ์‹ ์žฅ์†Œ๋Š” ๋งค์šฐ ๋งค๋ ฅ์ ์ด์—ˆ์Œ. ^^

์ „๋ฐ˜์ ์œผ๋กœ ๋ฌด๋‚œํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์œผ๋ฉฐ, ์กฐ์‹ ์žฅ์†Œ๋Š” ๋งค์šฐ ๋งค๋ ฅ์ ์ด์—ˆ์Œ. ^^
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

์ข‹์•„์š”!!!

๊นจ๋—ํ•˜๊ณ  ์‹œ์„ค๋„ ์ข‹์•˜์Šต๋‹ˆ๋‹ค ์˜ฌ๋“œ์ฟผํ„ฐ์™€ ๊ฐ€๊นŒ์›Œ ์ง€๋‚ด๋Š”๋™์•ˆ ๋ฌด๋ฆฌ ์—†์—ˆ๊ณ  ํ˜ธ์ˆ˜๊นŒ์ง€๋„ ์ถฉ๋ถ„ํžˆ ๊ฑธ์–ด๋‹ค๋‹์ˆ˜ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค
Stayed 1 night in Oct 2017

8/10 Good

JONG JIN

Liked: Cleanliness, staff & service, room comfort

๊ฐ€์„ฑ๋น„์ตœ๊ณ ์˜ ํ˜ธ๋ถˆํ˜ธ ํ˜ธํ…”!

์ถœ์žฅ๊ธธ์— ๋“ค๋ฅธ ํ˜ธ์•ˆํ‚ค์— ์˜ ํ’๊ฒฝ๊ณผ ๋ฒ ํŠธ๋‚จ์˜ ๋ฌธํ™”๋ฅผ ์ฆ๊ธธ์ˆ˜์žˆ๋Š” ๊ฐ€์„ฑ๋น„์ตœ๊ณ ์˜ ํ˜ธํ…”์ด์—ˆ์œผ๋‚˜ ์š•์‹ค๋งŒ ์กฐ๊ธˆ๋ถˆํŽธํ•œ ์ ์ด ์•„์‰ฝ์ง€๋งŒ ๋‹ค์Œ์— ์žฌ๋ฐฉ๋ฌธํ•˜๊ณ ์‹ถ์€ ์ธ์ƒ๊นŠ์€ ๊ณณ์ด์—ˆ์Šต๋‹ˆ๋‹ค! ๋ทฐ๋ณ„๋กœ ๋‹ค์†Œ ํ˜ธ๋ถˆํ˜ธ๊ฐ€ ์žˆ์„๋“ฏํ•˜๋‹ˆ ๋ฐ˜๋“œ์‹œ ์ „๊ฒฝ์‚ฌ์ง„ ๋“ฑ ์ฐธ์กฐํ•˜์—ฌ ์ด์šฉํ•˜์‹œ๋ฉด ์ข‹์„๋“ฏ ํ•˜๋„ค์š”!
Stayed 1 night in Oct 2017

6/10 Okay

Helen

Liked: Room comfort
Disliked: Cleanliness

Bra lรคge, ok standard

Bra lรคge. Stora rymliga rum. Ganska sรฅ slitna och slarvigt stรคdade. Frukosten var ingen hรถjdare, sparsamt utbud och 45 min efter รถppnandet, nรคr vi var tvungna att gรฅ, var allt fortfarande inte framsatt.