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Lakeside Palace Hotel

3.0 star property

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Photo gallery for Lakeside Palace Hotel

Restaurant
Swedish massages, Thai massages, facials, massages
Front of property
Suite, Lake View | Minibar, in-room safe, desk, soundproofing
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
15 Hang Hanh, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family City View

Minibar, in-room safe, desk, soundproofing

Family City View

  • City view
  • 344 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, soundproofing

Suite, Lake View

  • Lake view
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Lakeside Palace Hotel is within a 5-minute walk of popular attractions such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 30-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.1 miles
  • Hang Gai Street - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles

Getting around

  • Hanoi Railway Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪King roti - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Cong Caphe - ‬2 min walk
  • ‪Coffee Club - ‬1 min walk

About this property

Lakeside Palace Hotel

At Lakeside Palace Hotel, guests have access to a gym, a sauna, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per vehicle one-way, as well as a train station shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a library, and free newspapers.
32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Facials
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2009
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Golden Lake Hotel
Golden Lake View
Golden Lake View Hanoi
Lakeside Palace Hotel Hanoi
Golden Lake View Hotel Hanoi
Hotel Golden Lake
Golden Lakeside Hotel Hanoi
Lakeside Palace Hanoi
Golden Lakeside Hanoi
Golden Lakeside
Lakeside Palace
Lakeside Palace Hotel Hotel
Lakeside Palace Hotel Hanoi
Lakeside Palace Hotel Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Lakeside Palace Hotel?

Lakeside Palace Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Lakeside Palace Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Lakeside Palace Hotel on May 18, 2026 start from $39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Lakeside Palace Hotel?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Train Street and Hanoi Opera House less than a mile away.

Is parking available on site at Lakeside Palace Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Lakeside Palace Hotel?

Spa services at the hotel include Swedish massages and facials.

Does Lakeside Palace Hotel feature a casino?

No, Lakeside Palace Hotel doesn't have a casino.

Will I find an indoor pool at Lakeside Palace Hotel?

No, there is no indoor pool at this hotel.

Is Lakeside Palace Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature in-room massages.

Are there hot tubs at Lakeside Palace Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Lakeside Palace Hotel have a restaurant with a breakfast menu?

No, Lakeside Palace Hotel doesn't have a restaurant that serves breakfast.

Will Lakeside Palace Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lakeside Palace Hotel.

Are there connecting rooms at Lakeside Palace Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Lakeside Palace Hotel?

The closest major airport to Lakeside Palace Hotel is Noi Bai Intl. Airport (HAN), which is 16.1 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Lakeside Palace Hotel?

No, you won't find guestrooms with balconies at Lakeside Palace Hotel.

Lakeside Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jay Edward

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed here the bathroom was full of black molds and rust i ask the staff if they could clean it because we are very tired from our early morning flight and didn't get enough sleep they offer us a different room had the same issues molds on the tiles and lots of water stains and brown rust on the shower. Since it was midnight like 2am we decided to stay and get to sleep to our original room because we have a tour in the morning. I notice the lamp has molds as well The location is perfect but the cleanliness is very bad and poor i hope they do better..
Stayed 1 night in Jan 2026

6/10 Okay

Jason, Edmonton

Liked: Cleanliness
Disliked: Amenities
It was a decent hotel in a convenient location. The cleaning staff were helpful. The restaurant was under renovation, so there was no breakfast. The room could use some upkeep, so it did not live up to the images on the website.
Stayed 3 nights in Jan 2026

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very large, the staff was amazing and it was in great location!
Stayed 1 night in Nov 2025

6/10 Okay

Kim

Traveled with family
Disliked: Property conditions & facilities, room comfort

It’s 3 stars

It’s basic. Clean, good air conditioner and friendly staff. Bed was hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Sean

Stayed 1 night in May 2024

10/10 Excellent

Austin

Stayed 1 night in Apr 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Hanoi old quarter.

Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.

8/10 Good

Piyamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean room, strong wifi signal

The hotel is in a great location near the Lake and the old quarter, the room is clean.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Have stayed there previously and will be staying again

6/10 Okay

Kung

Liked: Cleanliness, property conditions & facilities, room comfort

A safe hotel in old city center

BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.

8/10 Good

edouard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Grande chambre, bon accueil, la salle de bain et ses équipements sont un peu vétuste mais ça reste un bon qualité/prix
Stayed 3 nights in Jan 2026

8/10 Good

TAMAKI

Liked: Cleanliness, amenities
ホアンキエム湖からアクセスが良く、近くにコンビニや飲食店も多く便利でした。
Stayed 1 night in Dec 2025

8/10 Good

Jose Roberto

Liked: Cleanliness, staff & service
Nice staff. There is a lift. Big bed.
Stayed 4 nights in Dec 2025

6/10 Okay

Gustav

Liked: Staff & service
Relativt slidt og meget hårde senge, men centralt beliggende
Stayed 2 nights in Oct 2025

8/10 Good

TOSHITAKE

Liked: Cleanliness, staff & service, amenities
非常に便利な立地なので街歩きには最高です。 また、バスタブがあるのも良いところ。 ただ、カードキーでないのと、ドアノブがガタガタしてるところ、シャワーの温水温度が不安定な所が残念な。
Stayed 1 night in May 2025

6/10 Okay

Oliver Gam

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daisuke

Disliked: Staff & service
チェックイン時に予約がないといわれて時間がかかった。それ以外は問題ない。
Stayed 3 nights in Aug 2024

10/10 Excellent

Heros

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind. The room is very clean.
Stayed 3 nights in May 2023

10/10 Excellent

Hana

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveler

Disliked: Room comfort
ホテルのエリアが週末に限り通行止めになっておりタクシーが入れず荷物をもって歩いて移動を強いられた。事前情報必要。 トイレの流れが悪く、3回流さなければ完全に流れなかった。
Stayed 5 nights in Jul 2019

4/10 Poor

nogami

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋のクリ－ニング、朝食、シャワ－室など、あまり良くない。
Stayed 4 nights in Mar 2019

8/10 Good

Chung Hang Lawrence

Liked: Property conditions & facilities

Good value for money

Considered good value for money given the price charged
Stayed 2 nights in Jan 2018