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La Sinfonia Citadel hotel and Spa

Property class: 4
VIP Access

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Photo gallery for La Sinfonia Citadel hotel and Spa

The entrance of Sinfonía Citadel Hotel & Spa with palm trees and a chandelier.
Property video
A rooftop bar with a city view, outdoor seating, and a patterned floor.
A rooftop bar with outdoor seating and a view of the city skyline at dusk.
A spiral staircase with ornate metal railings and a checkered floor pattern.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi
  • Place, Train Street
    ‪1 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite City View

A hotel room with a large bed, a TV, a chair, and a small table.

Junior Suite City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double/Twin Room (Internal window)

A hotel room with a large bed, a small table, a chair, and a view of greenery outside.

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for La Sinfonnía Suite

A spacious hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps and a large window with blinds.

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double/Twin Room (Internal window)

A hotel room with a large bed, bedside tables, a wardrobe, and a television.

Deluxe Double/Twin Room (Internal window)

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Terrace Suite City View

A hotel room with a large bed, a small table with a bottle and glasses, and a view of the outside through a glass door.

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE EXECUTIVE

  • Sleeps 4
  • Free WiFi

Double or Twin DELUXE

  • Sleeps 6
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a door leading to another room.

Deluxe Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Hanoi

Located in Hoan Kiem, La Sinfonia Citadel hotel and Spa is a leisurely stroll from popular sights such as Hoa Lo Prison Museum and Temple of Literature. This 4-star hotel has 28 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Train Street - 1 min walk - 0.1 miles
  • Temple of Literature - 8 min walk - 0.5 miles
  • Hoa Lo Prison Museum - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles
  • Hoan Kiem Lake - 13 min walk - 0.7 miles

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Quan An Ngon - ‬5 min walk
  • ‪The Railway Cafe - ‬3 min walk
  • ‪Nét Huế 198 Hàng Bông - ‬3 min walk
  • ‪Mercure Hanoi La Gare - ‬4 min walk
  • ‪Bross Beer Taproom - ‬3 min walk

About this property

La Sinfonia Citadel hotel and Spa

A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at La Sinfonia Citadel hotel and Spa. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 550000 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include meeting rooms, a business center, and coffee/tea in a common area.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, electric kettles, and free local calls are also standard.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1200000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Are free cancellation options available at La Sinfonia Citadel hotel and Spa?

La Sinfonia Citadel hotel and Spa provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on Aug 25, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around La Sinfonia Citadel hotel and Spa?

This hotel is situated in Hoan Kiem within a short 18-minute walk of Hoan Kiem Lake and also 16 minutes on foot from Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at La Sinfonia Citadel hotel and Spa?

No, there isn't parking available at the hotel.

Is a spa located at La Sinfonia Citadel hotel and Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages and couples treatments.

Does La Sinfonia Citadel hotel and Spa feature a casino at the property?

No, La Sinfonia Citadel hotel and Spa doesn't have a casino.

Is there an indoor pool at La Sinfonia Citadel hotel and Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at La Sinfonia Citadel hotel and Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does La Sinfonia Citadel hotel and Spa have a hot tub?

No, but this hotel does have a sauna.

Does La Sinfonia Citadel hotel and Spa have a restaurant with a breakfast menu?

Yes, La Sinfonia Citadel hotel and Spa serves buffet breakfast for a surcharge each morning at Chestnet Restaurant.

Does La Sinfonia Citadel hotel and Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at La Sinfonia Citadel hotel and Spa.

Does La Sinfonia Citadel hotel and Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to La Sinfonia Citadel hotel and Spa?

The closest major airport to La Sinfonia Citadel hotel and Spa is Noi Bai Intl. Airport (HAN), which is 16 mi away (40 minutes by car).

Are there rooms with balconies that I can book at La Sinfonia Citadel hotel and Spa?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 254 out of 298 reviews
Rating 8 - Good. 40 out of 298 reviews
Rating 6 - Okay. 3 out of 298 reviews
Rating 4 - Poor. 0 out of 298 reviews
Rating 2 - Terrible. 1 out of 298 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Spa treatment was excellent and hotel staff amazing and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cozy and beautiful decoration, Location is about 15min from Old Quarter but many restaurants nearby, Breakfast is good. Nice stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and close to the train station
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and attentive
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chihyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent. It is located downtown in the old quarter, and the "Train Street" is just nearby. The staff is kind and professional, and the spa is great. I had a great experience there. Highly recommended in Hanoi!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities
Best hotel in Hanoi Vietnam
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Thank you.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

judith

Liked: Cleanliness, property conditions & facilities
The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
The staff is very friendly The room is very nice and clean price and quality is very good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skybar was amazing!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel, attentive service
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We enjoyed our stay in Hanoi.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Nice hotel and service
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Eskander

Liked: Cleanliness, staff & service, amenities
Everything was great, especially the staff!
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Yeng eng

Liked: Cleanliness, staff & service, amenities
We had a great stay. We booked 1 rooms and were given an upgrade of the rooms. As one of the rooms had a bathtub, the staff went to great length to get us a rubber mat from their sister hotel to be placed in the tub. On the day of departure,we rquested for cable ties to secure our overnight bags and the staff again didnt fisappoint and able to provide us. Really appreciate their efforts in making our stay comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Yew Loi Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Yeng eng

Liked: Cleanliness, staff & service, amenities
We are two couples stayed for 2 nights before leaving for halong bay and back at same hotel for one night. Staff were great, rooms were big and clean even for those inward window rooms. Breakfast and roof top bar were fabulous. On second stay, we were upgraded. When we requested for a rubber mat to be placed in the bathtub, they even went to their sister hotel to get one for us. On the day of departure, they went an extra mile to get a cable tie for us as we forgot our padlocks for our luggage. Overall, a very very pleasant stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

San

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Venezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly and hospitable. Upon arrival, the front desk brought tea and snacks, allowed us for early check in. She also gave us a brochure explaining the places to visit, nearby bank/pharmacy and restaurant to go. They start their day early so it can be quite noisy especially when we stay right below the restaurant. Location is just beside train street and peaceful :) 5/5 would visit again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a quaint boutique in a quiet corner.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Lauren

Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023