La Siesta Premium Hang Be4.0 out of 5.0
Recent guest reviews
I was booked for a return to La Siesta Ma May St and received a last minute email to say due to delayed building work could I move to the newest hotel which was very close by, this was a big disappointment as I had chosen to return to Hanoi because of the La Siesta. What sets La Siesta Hotels apart from its competitors is the staff, they are young, vibrant and really enjoy what they do, and they do it to the very highest standard. The service level, personal engagement and desire to meet your every need is without reproach. Add to this a "Cloud Nine" restaurant where every dish at breakfast is perfectly presented, nothing in the buffet had been there too long or simply added as a space filler, chef should be proud. The hotel is finished to the highest standard, beds with fantastic mattresses, the Westin group are proud of theirs, well they need to check these out, super high quality, high thread count linen.This is standard hotels should be measured by and sadly none of the 5 other hotels I stayed in on this trip came close. I don't want to single out any member of staff as everyone was excellent and worked as a team, they even pool the tips in a tip jar to divvy up at months end. The young staff seemed to be able to make decisions and this made me feel confident in them and I think the management have done a fantastic job. I will definetly return and urge anyone to give it a go.
I don’t even know where to start. Maybe from the very beginning when I made the reservation for our family trip 2019, Mr. Dzung Nguyen replied me efficiently with light speed; or maybe from the warm welcome that we received from Mrs. Doan; or maybe from the Chef who prepared me a vegetarian soup; or maybe from the reception who bought us the souvenir that we did not know where to get them (paying by us of course) ... all these sweet things made us feel such welcoming in Hanoi and definitly will go back again.
We stayed in La Siesta for 3 nights and had a wonderful stay from beginning to end ! I particularly thanks Mia, who took really good care of us and made our stay very special. The hotel is very classy and clean, the interior design is great. Our room was big and we enjoyed the bath on the terrace. The breakfast was good and varied. We will definitively come back for the kindness of the people, the cleanliness and the great location :) THANK YOU
Could not fault this hotel situated in the heart of the Old quarter. From the moment of our arrival we were made to feel special.The staff were sensational, incredibly professional and sincerely helpful and friendly, particularly Mia and Quan (who calls himself Eric). Nothing was too much trouble. The room was very nice although if I was to be picky, the bathroom is a bit small and I am not a fan of the basin location outside of the bathroom area. The rooftop bar was spectacular and the restaurant was excellent. My wife and I very passionately recommend this hotel. Rosa and Stefan.
Yes we were surprised w/ upgrade room,but the most touching part is all team member kindness esp.mr quan/eric. His english was excellent ,attentive but also sincere. Definitely highly recommended for unforgettable 6*hospitality.
Traveled through SE Asia for 2 weeks and this was by far the best hotel experience we had. The hotel receptionist greeted us with welcome drinks and went through popular locations to visit on a map with us. They also have a really cool bar on the 10th floor that overlooks the city. Our server, Binh, also provided helpful recommendations. Every time we returned to the hotel we were greeted and the doors were held open for us. If you’re visiting Hanoi and want a very clean, nice hotel in the perfect location, go for La Siesta Premium!
Great hotel right in the Old Quarter so an excellent location. But the staff! So professional and friendly - really went out of their way to be helpful and always greeted you by name and could remember what you had planned or been our doing. Definitely recommend staying here. Plus the breakfast buffet was super yum, especially the Vietnamese egg coffee.
This hotel is Boutique hotel which is located at perfect place for the travller. I`m sure that this hotel`s staffs is the best associates for service mind in VN even 5 start hotel`s staffs can not do this kind of service. For example, when I want to go STAR BUKS and ask for them to place how ot go there, they send me up by hotel`s bycle for the service. It was amazing service. Last night they gave a memorable service to me that free up grade room and it was so nice and it make me the fan of "Le ciasta hotel". I would like to say thanks to Ms.Lily and all staffs at "La ciasta hotel"
Amazing luxury stay We arrived tired hot and jet lagged and the doors of heaven were opened for us by staff and the most wonderful greeting followed. Special shout out to Quan, Tung, Bingh( from Sky Bar great history knowledge)and Tian who were just amazing and even organized someone to come to the train station with us so we didn't get lost or miss our train! Seriously where else do you get that level service? You usually hear " welcome drink and greeting " and think yeah yeah whatever. But oh boy this was an incredible start of mocktails prepared in front of you, towelettes and fresh fruit. Staff went through our itinerary and ensured we actually got to the places we needed ( lucky as there had been a stuff up with train ticket and would have missed our train to Hoi An!) Rooms are fab with smart TV's, 12 noon check out, breakfast is amazing from euro food to salads, fruits, vegetables, soups anything ! Staff are wonderful and we entertained ourselves for hours on the roof top Sky bar watching Hanoi unfold. Easy walk to amazing food places ( new day is incredible and cheap and we spent 233vnd for 2 mains)
This is a boutique hotel with excellent rooms and restaurant. The design is great as is the location. Everything is excellent. Everything!! Service was friendly and efficient. We stayed 4 nights in total. It was perfect The staff were friendly and attentive We will return for sure.
- Walking distance to Thang Long Water Puppet Theatre and Hoan Kiem Lake
- Free WiFi in rooms and public areas
- Onsite dining
- Rooftop terrace
Located in Hoan Kiem, La Siesta Premium Hang Be is adjacent to Thang Long Water Puppet Theatre and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 4-star hotel has 49 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can expect to find free WiFi and 32-inch an LED TV with cable channels. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a minibar, an electric kettle, and free newspapers.
La Siesta Premium Hang Be features a sauna, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. This hotel also has free newspapers.
Reviews from Trip Advisor
88.0% of guests recommend this hotelTotal of 222 reviews