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Nice hotel. In the middle of lots of activity in Old Quarter. Friendly staff.
My first trip to Hanoi. Location was perfect. Walking distance to everything that I needed. Folks at the hotel was extremely helpful with every single details. They even saved me money by advising some of the details in the city. I asked them to make the room nicely scented, they had a electric oil lamp before I showed up. Breakfast had plenty of nice choice. In the heart of the old district touristic place, but not noisy. 3 minute walk to the best Food spots, taxi stands, bike rides. If you are visiting Vietnam for the first time, and trying to decide if this is a good spot...I assure you...you can end the search and book it here. If I ever return, this is where I'm staying.
Very beautiful hotel, the staff was very nice and friendly.
Room was humid & not that clean. Breakfast was also low quality. It’s overated.
Don’t get tricked. This place is horrible. No windows. Very small. Not worth the price.
Great customer service! L Heritage hotel is conveniently located by great restaurants and historical sites. The room are very clean and have all the accessories you need. I highly recommend to all travelers visiting Vietnam.
The staff at the L'Heritage Hotel is always friendly and helpful. They are very professional and know how to make a guest feel comfortable. The rooms are always well appointed.
The hotel is centrally located in Old Quarter... can walk to many restaurants. Our room was ok, good enough to sleep for a quick layover. The bathroom sink faucet was wobbly but worked. Again, ok hotel. Staff was very helpful and great.
We stayed in a room that did not resemble the professional photos - it was a King Size plus twin bed, which was odd but ok. Room was a good size, very clean. Furniture was all a bit old and the bed was rather hard but everything was very comfortable. Location is perfect, the staff was exceedingly helpful. We had an out of the ordinary situation happen when my boyfriend was in front of the hotel at 1am, texting his family and someone drove by on a motorbike, stopped, and stole his phone right out of his hands. There was no one on the street so no one to help - had nothing to do with the hotel but something to comment on. Otherwise it was a very lovely stay - 4 out of 5 stars if the furniture and decor didn't seem so outdated and worn.
Very noisy air con that kept us awake all night but reporting fault first thing in morning, staff had someone look at immediately and fixed the fan. Would still be waiting for a tradesman to turn up for a quote in Australia. Hotel organised personal driver to ha long bay to go for Seaplane ride. Driver turned up in Toyota Corolla which was way too small for such a long trip then insisted on way back that we purchase at some statue place. Then driver got pulled up by police on way back and had to borrow money from us to pay same or we would have been stuck on side of road. On reporting experience to hotl staff they were very concerned about drivers behavior and apologised profusely, however the driver cost USD $110 for the day so we were expecting a bit more car comfort than we got.
Located in Hoan Kiem, L'Heritage Hotel is within a 10-minute walk of popular sights such as Hanoi Old City Gate and Dong Xuan Market. This 4-star hotel has 55 rooms and welcomes guests with free breakfast, a 24-hour health club, and free in-room WiFi.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
L'Heritage Hotel's 55 air-conditioned rooms provide refrigerators, minibars, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are other standard amenities.
Built in 2016, the brand new L'Heritage Hotel features a 24-hour health club, a sauna, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 840000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and a computer station.