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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho

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Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Lake
Poolside bar
House, 2 Double Beds (Upper, Double) | Living area | 65-inch Smart TV with cable channels, TV
Lake view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000
  • Lotte Mall Tay Ho
    ‪1 min walk‬
  • West Lake
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪8 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪20 min drive‬

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Room options

View all photos for Studio Suite, 1 King Bed (Double)

Studio Suite, 1 King Bed (Double) | Living area | 65-inch Smart TV with cable channels, TV

Studio Suite, 1 King Bed (Double)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin) | Minibar, in-room safe, desk, iron/ironing board

Studio (Suite Twin)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed, Lake View

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, Lake View (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Club)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed, Lake View (Club)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (Family)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

Minibar, in-room safe, desk, iron/ironing board

House, 2 Double Beds (Upper, Double)

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Hanoi

Located in Tay Ho, L7 WEST LAKE HANOI BY LOTTE is adjacent to Lotte Mall Tay Ho and within a 10-minute walk of other popular attractions like West Lake. This 264-room, 5-star hotel has a golf course along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Hanoi and also close to Tran Quoc Pagoda and Ho Chi Minh Mausoleum.

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • West Lake - 7 min walk - 0.4 miles
  • Ho Chi Minh Mausoleum - 6 min drive - 4.2 miles
  • Hanoi Old Town Night Market - 8 min drive - 4.9 miles
  • Hoan Kiem Lake - 8 min drive - 5.1 miles

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho
At L7 WEST LAKE HANOI BY LOTTE, guests enjoy a golf course, an outdoor pool, and a gym. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Minibars, safes, and ironing boards are also available.
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Are free cancellation options available at L7 WEST LAKE HANOI BY LOTTE?

L7 WEST LAKE HANOI BY LOTTE provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see close to L7 WEST LAKE HANOI BY LOTTE?

This hotel is situated in Tay Ho, just steps from Lotte Mall Tay Ho, and within a 10-minute walk of West Lake and Trinh Cong Son Walking Street. You'll also find Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre within a short drive.

Is parking available on site at L7 WEST LAKE HANOI BY LOTTE?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at L7 WEST LAKE HANOI BY LOTTE?

Spa services at the hotel include body treatments, facials, and massages.

Does L7 WEST LAKE HANOI BY LOTTE feature a casino?

No, L7 WEST LAKE HANOI BY LOTTE doesn't have a casino.

Will I find an indoor pool at L7 WEST LAKE HANOI BY LOTTE?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is L7 WEST LAKE HANOI BY LOTTE a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does L7 WEST LAKE HANOI BY LOTTE have a hot tub?

No, there isn't a spa tub at this hotel.

Does L7 WEST LAKE HANOI BY LOTTE have a restaurant with a breakfast menu?

Yes, L7 WEST LAKE HANOI BY LOTTE has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will L7 WEST LAKE HANOI BY LOTTE allow pets to stay for free?

No, pets and service animals aren't allowed at L7 WEST LAKE HANOI BY LOTTE.

Are there connecting rooms at L7 WEST LAKE HANOI BY LOTTE?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from L7 WEST LAKE HANOI BY LOTTE?

The closest major airport to L7 WEST LAKE HANOI BY LOTTE is Noi Bai Intl. Airport (HAN), which is 12 mi away (24 minutes by car).

Are there rooms with balconies at L7 WEST LAKE HANOI BY LOTTE?

No, there aren't any guestrooms with balconies at L7 WEST LAKE HANOI BY LOTTE.

Does L7 WEST LAKE HANOI BY LOTTE offer wedding services?

There are wedding services available at L7 WEST LAKE HANOI BY LOTTE if that's in your vacation plans.

L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 290 reviews
Rating 8 - Good. 27 out of 290 reviews
Rating 6 - Okay. 10 out of 290 reviews
Rating 4 - Poor. 5 out of 290 reviews
Rating 2 - Terrible. 6 out of 290 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rowena, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith, BUENA PARK

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Khac Minh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zhang

Stayed 2 nights in Jan 2025

8/10 Good

Yuen Li

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10 Excellent

HAE IN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good!

very good~
Stayed 1 night in Jan 2025

10/10 Excellent

HWANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and convenient with a mall nearby. Service is excellent!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect! Exceptional!
Stayed 1 night in Dec 2024

10/10 Excellent

Ammar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

8/10 Good

Jagbir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is small, hardly any space to move around the room and place the luggage
Stayed 3 nights in Nov 2024

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Hong Thiam Lucas Joel

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2024

10/10 Excellent

KWANGNAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Son

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHULWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024