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JW Marriott Hotel Hanoi

5.0 star property

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Photo gallery for JW Marriott Hotel Hanoi

Lounge
6 restaurants, breakfast, lunch, dinner served; French cuisine
Indoor pool
Lounge
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi
  • Place, Vietnam National Convention Center
    ‪6 min walk‬
  • Place, Keangnam Landmark Tower 72
    ‪12 min walk‬
  • Place, The Garden Shopping Center
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed, Non Smoking

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Non Smoking

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Lake View

Executive Suite, 1 King Bed, Non Smoking, Lake View | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Lake View

Executive Room, 2 Double Beds, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking, Lake View

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking

Executive Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 Bedroom

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom

  • Lake view
  • 3444 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (Chairman Suite)

Executive Suite, 1 Bedroom (Chairman Suite) | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom (Chairman Suite)

  • Lake view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Executive Room, 1 King Bed, Lake View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Lake View

Executive Room, 2 Double Beds, Lake View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony (1 King Bed, Lake View)

Executive Suite, 1 King Bed, Balcony (1 King Bed, Lake View) | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Balcony (1 King Bed, Lake View)

  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Executive Room, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Located in Nam Từ Liêm, JW Marriott Hotel Hanoi is adjacent to National Exhibition Construction Center and within a 10-minute stroll of Vietnam National Convention Center. This 5-star hotel welcomes guests with 450 rooms and conveniences like an indoor pool, a 24-hour gym, and free self parking. Centrally located in Hanoi, the hotel is connected to the convention center, and a short walk from Hanoi Museum and Keangnam Landmark Tower 72.

What's nearby

  • National Exhibition Construction Center - 2 min walk - 0.1 miles
  • Vietnam National Convention Center - 6 min walk - 0.3 miles
  • Hanoi Museum - 8 min walk - 0.5 miles
  • Keangnam Landmark Tower 72 - 12 min walk - 0.6 miles
  • The Garden Shopping Center - 12 min walk - 0.7 miles

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 27 min drive
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Minh Châu Quán - ‬10 min walk
  • ‪Trà Đá Ct5b Mễ Trì Thượng - ‬9 min walk
  • ‪Kumihimo - ‬4 min walk
  • ‪The Lounge - ‬4 min walk
  • ‪JW Cafe - ‬4 min walk

About this property

JW Marriott Hotel Hanoi

At JW Marriott Hotel Hanoi, guests enjoy an indoor pool, a 24-hour gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for VND 2494800 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a business center.
Guests can expect free wired internet and 42-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, minibars, and espresso makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

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9.6 out of 10, Exceptional, 697 reviews
$133 nightly
The price is $144
May 2 - May 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • French Grill
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1386000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on Apr 25, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of JW Marriott Hotel Hanoi?

This hotel is situated in Nam Từ Liêm within a short 15-minute walk of The Garden Shopping Center and also 9 minutes on foot from Hanoi Museum. You'll also find West Lake and Indochina Plaza Ha Noi within a short drive.

Is there a spa available at JW Marriott Hotel Hanoi?

Spa services at the hotel include Thai massages, hydrotherapy, and body wraps.

Does JW Marriott Hotel Hanoi include a casino at the property?

No, JW Marriott Hotel Hanoi doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Hanoi?

Yes, this hotel has an indoor pool along with a hot tub.

Does JW Marriott Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Hanoi has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Hotel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Hanoi.

How far is the airport from JW Marriott Hotel Hanoi?

The closest major airport to JW Marriott Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 17.6 mi away (42 minutes by car).

Does JW Marriott Hotel Hanoi offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Hotel Hanoi.

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 470 out of 593 reviews
Rating 8 - Good. 81 out of 593 reviews
Rating 6 - Okay. 20 out of 593 reviews
Rating 4 - Poor. 13 out of 593 reviews
Rating 2 - Terrible. 9 out of 593 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cary

Stayed 2 nights in Jan 2026

10/10 Excellent

Rakesh

Stayed 2 nights in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness
Most staff was friendly and accommodating. Facilities were fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2025

10/10 Excellent

Yiu Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing varieties, room is clean
Stayed 3 nights in Dec 2025

8/10 Good

Rene

Stayed 4 nights in Nov 2025

10/10 Excellent

Atheer

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2025

10/10 Excellent

Simi

Liked: Cleanliness, amenities, property conditions & facilities
staff , service, room, and hotel ambiance was amazing
Stayed 1 night in Oct 2025

2/10 Terrible

claudio

Stayed 5 nights in Oct 2025

10/10 Excellent

Tho

Stayed 2 nights in Sep 2025

10/10 Excellent

Mordehai

Stayed 1 night in Sep 2025

10/10 Excellent

Nadeem, Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bradley, Bridgwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one of my favorite hotels

this is now one of my favorite hotels ever. Staff here was wonderful and we loved the package we bought...with club access and a dinner included. The spa was also good. The only thing I might give less than excellent marks on is the Wi-Fi. It worked, but not the greatest ever.
Stayed 1 night in Aug 2025

10/10 Excellent

ghanshyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard, Milford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Just amazing exp
Stayed 2 nights in Jul 2025

10/10 Excellent

Luon

Stayed 2 nights in Jun 2025

10/10 Excellent

Seoung A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great luxurious place
Stayed 2 nights in May 2025

10/10 Excellent

KI HONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Celine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness being far from city center. Easy to take a grab to old quarter
Stayed 4 nights in Feb 2025

10/10 Excellent

Yongjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

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