JW Marriott Hotel Hanoi

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Lounge
6 restaurants; breakfast, lunch, dinner, and brunch served
Property amenity
Lounge
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi
  • Place, National Exhibition Construction Center
    ‪2 min walk‬
  • Place, Vietnam National Convention Center
    ‪6 min walk‬
  • Place, Keangnam Landmark Tower 72
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

Deluxe Suite, 1 King Bed, Non Smoking

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 1 King Bed, Non Smoking, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Suite, 1 King Bed, Non Smoking

  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Suite, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Executive Room, 2 Double Beds, Non Smoking, Lake View

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Executive Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Grand Suite, 1 Bedroom

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Presidential Suite, 1 Bedroom

  • Lake view
  • 3444 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Executive Suite, 1 Bedroom (Chairman Suite)

  • Lake view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 1 King Bed, Lake View

  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Executive Suite, 1 King Bed, Balcony (1 King Bed, Lake View)

  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Hanoi

Located in Nam Từ Liêm, JW Marriott Hotel Hanoi is adjacent to National Exhibition Construction Center and within a 10-minute stroll of Vietnam National Convention Center. This 5-star hotel welcomes guests with 450 rooms and conveniences like an indoor pool, a 24-hour gym, and free self parking. Centrally located in Hanoi, the hotel is connected to the convention center, and a short walk from Keangnam Landmark Tower 72 and The Garden Shopping Center.

What's nearby

  • National Exhibition Construction Center - 2 min walk - 0.1 miles
  • Vietnam National Convention Center - 6 min walk - 0.3 miles
  • Hanoi Museum - 8 min walk - 0.5 miles
  • Keangnam Landmark Tower 72 - 12 min walk - 0.6 miles
  • The Garden Shopping Center - 13 min walk - 0.7 miles

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 27 min drive
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Minh Châu Quán - ‬10 min walk
  • ‪Trà Đá Ct5b Mễ Trì Thượng - ‬9 min walk
  • ‪The Lounge - ‬4 min walk
  • ‪French Grill - ‬5 min walk
  • ‪JW Cafe - ‬4 min walk

About this property

JW Marriott Hotel Hanoi

At JW Marriott Hotel Hanoi, guests enjoy an indoor pool, a 24-hour gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for VND 2494800 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a business center.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free wired internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, minibars, and espresso makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • French Grill
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1386000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on Jul 12, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of JW Marriott Hotel Hanoi?

This hotel is situated in Nam Từ Liêm within a short 15-minute walk of The Garden Shopping Center. You'll also find West Lake and Indochina Plaza Ha Noi within a short drive.

Will I be able to park at JW Marriott Hotel Hanoi?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at JW Marriott Hotel Hanoi?

Spa services at the hotel include Thai massages, body wraps, and aromatherapy.

Are there luxury amenities available at JW Marriott Hotel Hanoi?

Yes, guests can indulge in luxuries such as an indoor pool, 6 restaurants, and a poolside bar at this hotel.

Does JW Marriott Hotel Hanoi include a casino at the property?

No, JW Marriott Hotel Hanoi doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Hanoi?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at JW Marriott Hotel Hanoi?

There are plenty of amenities for couples at this hotel, including 6 restaurants, an indoor pool, and a poolside bar.

Does JW Marriott Hotel Hanoi have a hot tub?

No, but this hotel does have a steam room.

Does JW Marriott Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Hanoi has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Hotel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Hanoi.

Does JW Marriott Hotel Hanoi have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from JW Marriott Hotel Hanoi?

The closest major airport to JW Marriott Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 17.6 mi away (42 minutes by car).

Can I book a room with a balcony at JW Marriott Hotel Hanoi?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and city views.

Does JW Marriott Hotel Hanoi offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Hotel Hanoi.

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 478 out of 602 reviews
Rating 8 - Good. 81 out of 602 reviews
Rating 6 - Okay. 21 out of 602 reviews
Rating 4 - Poor. 13 out of 602 reviews
Rating 2 - Terrible. 9 out of 602 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and staff were outstanding.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
A great experience at the Marriott’s and n Hanoi.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Simi

Liked: Cleanliness, amenities, property conditions & facilities
staff , service, room, and hotel ambiance was amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a feast, covering many culinary traditions!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Atheer

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great luxurious place
Stayed 2 nights in May 2025
Verified

10/10 Excellent

WAI MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Vu

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tuyen Duy

Liked: Cleanliness, staff & service, amenities
Spot on
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness
Most staff was friendly and accommodating. Facilities were fine.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and very comfortable
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Yiu Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing varieties, room is clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amrish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriot Ha Noi

Excellent service, clean rooms and great restaurants!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Yin Yue Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service with friendly staff, a nice and quiet place to stay away from the city centre
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Seoung A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing hotel! Incredible service
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Just amazing exp
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

HYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Yoshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and good restaurant. Very quiet atmosphere.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

RANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. We didn’t wander the area but with all the things the hotel had to offer we didn’t want to leave.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a quiet place and is relaxing. The hotel lounge was nice. The staff was very helpful.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

ABIGAIL ANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Stayed 4 nights in Dec 2024