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I have seen many places, I travel a lot and never found the time to write a review, but in this case I felt I have to give all the credit to the wonderful caring team. Well done, excelent. Amazing experience. From the check in as an IHG member, to the morning breakfast to the service desks to the check out. (did I mention the amazing view?)
One of the best Intercontinental branches around the world. Beautiful layout and design, having my room on the 69th floor with a beautiful view on Hanoi. Lovely staff very friendly and helpful, especially a lady called Xuan she’s super nice, and can give you the best advices where to go and how to explore this lovely city, she know it all.
Ms Duong helped me to check-in and addressed my questions nicely. When I check-out, she can call my name with excellent services. The room is big with nice view. Definitely will stay again on my next trip.
Really an excellent and memorable stay, Absolutely delightful, warm and friendly staff... smiles all the time, from ALL staff. One of the best breakfast buffets in my 25 years of being in Asia. Great room service food, Amazing and mesmerizing views over Hanoi being 64 floors up. Lovely club lounge... Great Limousine service.. will stay again....
Wonderful place. Highly (because very is not enough) friendly and helpful staff. The room is perfect, big space and very clean. Restaurant and breakfast are awesome. This is definitely a perfect place to stay in Hanoi. Keep on the good work! Laurent
The Concierge Xuan Lee is an extraordinary person that help me enjoy the city and was 24 hours available to help and serve. The rooms are just fantastic with modern and functional interior design. Breakfast was marvelous. A place where I will be back for sure and recommended to friends. Thanks
I come for event Apple, the service here really good.Mr Cuong banquet very helpful.1st floor service was amazing as I have lost of request for Xuan and Quang, they super support for recommendation.thank you so so much.see you next event
Overall hotel is good to recommend. The food is delicious and surprisingly that price is not high. U won’t feel bad to stay in hotel for dining whole day. The service is good n staff is very nice. But the only thing is the speaking English of the staff need to be improved.
The service staff at this hotel is very good. We tried the room service and it was great, hamburger and pho very delicious. The female room service staff for our room is also kind and helpful: when we needed to borrow a set of utensils, it was promptly brought to our room with a smile. We are surprised to discover that you can order milk or soya milk, free of charge, any time of the day. Breakfast experience is excellent, the buffet breakfast staff delivered good service. We will like to recommend Ms. Hue Nguyen, she is highly attentive and gave us very good service. We appreciate it. The egg counter chef is excellent, all options are superb: sunny side up, omelette and scrambled egg. They also always served the eggs to my table if there is to be a waiting time involved. Lastly, bread section is just amazing. All types of pastries are available. Croissant lovers will be happy, the plain croissant is excellent. Many types of butter is available, salted, unsalted, etc. The coffee is also great.
Hotel is one of the most beautiful I have ever stay, with an excellent panoramic view of Hanoi Hotel bell service is also recommended, Arrived at hotel at nearly midnight, the bell - team really helpful, mr Quang and mr Dat, two of them showed me how to check in as quick as possible, thank you for your help and.... See you next time
InterContinental Hanoi Landmark72 places you next to AON Hanoi Landmark Tower and within a mile (2 km) of other popular attractions like Vietnam National Convention Center. This 358-room, 5-star hotel has 2 restaurants, an outdoor pool, and a 24-hour fitness center.
Enjoy dining at one of 2 onsite restaurants including 3 Spoons, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All 358 soundproofed accommodations feature a separate bedroom. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and electric kettles are also standard.
InterContinental Hanoi Landmark72 features an outdoor pool, a children's pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1675000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.