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Hotel de l'Opera Hanoi, MGallery by Sofitel

5.0 out of 5.0

Recent guest reviews

We had great service at this hotel. Everyone including the check-in desk, concierge, room service staff were wonderful. Our room facing the courtyard was quiet so no problem with street and traffic noises. The location is minutes away from Hok Kiem lake and the old quarters. Lots of restaurant choices around the area.

We stayed here 4 nights in late December 2017. Overall, it was a enjoyable visit and I would return when I visit Hanoi in the future. The location was great, just a block away from the Opera House, and close enough to walk to the Old Quarter, but far enough away to maintain some peace and quiet at night. We had a suite, which was very spacious, and included a large bathtub and shower. My friend who traveled with us was in a standard room, which was also very nice, but much smaller than the suite. The service was overall very good, but we did see some issues several days at breakfast (we had breakfast buffet included in our package). The staff wasn't as sharp as the rest of the hotel staff and it would take multiple requests to get coffee or other items ordered off the ala carte menu. Overall though, it was a great stay and we would return if presented the chance to travel to Hanoi again.

We were upgraded to their finest suite with a lot of benefits during our stay. which is a very kind and best way to kick our Hanoi trip. Their services were excellent with everyone tried to make sure everything great. From receptionist, cleaning service, concierge, its like having big family in Hanoi. breakfast is quite delicious and room is spacious. bed is really comfortable. pool and fitness center are also excellent. Now heres comes the not so good part. the internet connection is a nightmare. We movied to another room and given portable wifi to accomodate our needs. And it is still slow. almost as slow as in Halong Bay lol. would love to see an internet upgrade next time for sure.

We stayed here and also at the more famous Legend Metropole. Honestly, the room at the Hotel de L Opera was the better one , and at half the price. Our room looked out onto the indoor courtyard and the noise from the restaurant and bar below does reach the room, but it didn't bother us too much because it was New Years eve when we visited , and there would have been lots of noise anyway. The service is courteous , but it does lack warmth.

One of the 5 star hotels in Hanoi, but 3 star quality in terms of service. Positives: Location Nice rooms (but without a bathtub..) Negatives: Poor service Poor maintenance Air conditioning in the room not working Construction in the hotel on our floor, terrible noise

We spent two nights here, arriving in time for a late hotel dinner in the Cafe Lautrec, then a wonderful night's sleep in the very comfortable bed. The included breakfast was a buffet of international favorites plus ordering from the menu. It was great fun trying foods we didn't normally associate with breakfast. There was something to please everyone! We departed for a walking tour of the historic district in the morning and then to the water puppet show near Hoan Kiem Lake that evening. In the afternoon our tour group took a bus to visit the Ho Chi Min Memorial. The hotel was a great base for our time in Hanoi.

This' my first time visiting Hanoi... after checking to TA review, I decide to stay here. I book in advance for airport pickup service, private transportation, the rate is VND 1.1Mio (if we using taxi, the rate +/- 350K - 400K) I got room with Opera House and Hilton view, which based on the review, the room is more brighter... The room size is quite spacious, with comfort bed, very big and classy bathroom. You are entitle for 4 bottle of water everyday, 2 is provided after house keeping clean up the room, and other 2 during night turn down service. Sometimes they missed to refill the bathroom amenities. The hotel is only steps walk to Opera House, Hoan Kiem Lake, luxury and branded shop, good restaurant and coffee shop.... perfect! The breakfast was nice, you can choose both ala carte and buffet... the pho in buffet menu is delicious.... however during the weekend (more guests), the staffs service was slowing down. Overall, i love Hanoi (especially during weekend in Hoan Kiem lake) and love the hotel.

First of all this was a good example where the people maketh a great hotel. From Thanh at the travel desk who was ever so patient, thoughtful to design a great customisable out of city trip and then know that I had to be back to catch a show at the Hanoi Opera, he was ever so careful and thoughtful to check that everything was going according to plan. Then there was Vinh at the concierge desk that personalised his treatment of my curious questions about the City to help design a couple of visits and suggestions that would always turn out quite delightful. The only thing he got off was the timing when visitors could pay their respects to Uncle Ho. And not to forget Lien at the morning breakfast who knew after the 2nd morning what I needed from my morning routine. So congratulations to Tracey who is leading the hotel for her warmth and welcoming disposition and leadership of great service that helped me feel not so solo a traveller.

Very good location in the bustling city center. Just few steps walk to the Hanoi Opera house and Hoan Kiem Lake. When I arrived the hotel, the French colonial style architrcture was attractive. I feel like I was in Paris. The service was great. The front desk staffs was helpful and efficiency. The staffs of Cafe Lautrec was very nice. The breakfast was a good exprience, you could select both a carte menu and buffet. The food was delicious.

Great comfortable bed, good clean room, fresh feel. Good restaurant and in heart of city close to opera and many good resturant. Some challenge for vegetarians as limited option for then in breakfast. If you like light please prefer roadside view rooms.

29 Trang Tien Street Hanoi

Hotel highlights

  • Walking distance to Thang Long Water Puppet Theatre and Hoan Kiem Lake
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Hoan Kiem, Hotel de l'Opera Hanoi, MGallery by Sofitel is a leisurely stroll from popular sights such as Thang Long Water Puppet Theatre and Hoan Kiem Lake. This 5-star hotel welcomes guests with 107 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in central Hanoi and also close to Temple of Literature and Ho Chi Minh Mausoleum.


Dining

Enjoy dining at one of 2 onsite restaurants including Cafe Lautrec, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9 AM.


Rooms

All of Hotel de l'Opera Hanoi, MGallery by Sofitel's 107 air-conditioned rooms provide minibars, coffee makers, and free bottled water. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds sport pillow menus. Other standard amenities include laptop-compatible safes, phones, and desks.


Property features

At Hotel de l'Opera Hanoi, MGallery by Sofitel, guests enjoy features like an indoor pool, a fitness center, and a sauna. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for VND 1400000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 3 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1544 reviews