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Heritage Ham Long Hotel & Spa

5.0 star property
Luxury hotel with 2 restaurants, 10-minute walk to Hoan Kiem Lake
VIP Access

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Photo gallery for Heritage Ham Long Hotel & Spa

Lobby
Property video
Exterior
Outdoor pool
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Room No Window.

Junior Room No Window. | Minibar, in-room safe, desk, iron/ironing board

Junior Room No Window.

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room with Internal Window

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Premier Room Open Window

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Room City View

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room | Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window | Minibar, in-room safe, desk, iron/ironing board

Kitchen Studio Open Window

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Balcony Deluxe Room City View

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room | Minibar, in-room safe, desk, iron/ironing board

Heritage Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Suite with Living Room Open Window

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

Executive Suite City View | Minibar, in-room safe, desk, iron/ironing board

Executive Suite City View

  • City view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE INTERNAL WINDOW

Minibar, in-room safe, desk, iron/ironing board

DELUXE INTERNAL WINDOW

  • Sleeps 2

View all photos for HERITAGE SUITE

Minibar, in-room safe, desk, iron/ironing board

HERITAGE SUITE

  • Sleeps 2

View all photos for JUNIOR ROOM NO WINDOW

Minibar, in-room safe, desk, iron/ironing board

JUNIOR ROOM NO WINDOW

  • Sleeps 2

View all photos for STUDIO KITCHEN OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

STUDIO KITCHEN OPEN WINDOW

  • Sleeps 2

View all photos for PREMIER OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

PREMIER OPEN WINDOW

  • Sleeps 2

FAMILY CONNECTING ROOM

  • Sleeps 4

View all photos for PREMIUM DELUXE CITY VIEW

Minibar, in-room safe, desk, iron/ironing board

PREMIUM DELUXE CITY VIEW

  • Sleeps 2

View all photos for ROOM WITH BALCONY

Minibar, in-room safe, desk, iron/ironing board

ROOM WITH BALCONY

  • Sleeps 2

View all photos for SUITE WITH LIVING ROOM OPEN WINDOW

Minibar, in-room safe, desk, iron/ironing board

SUITE WITH LIVING ROOM OPEN WINDOW

  • Sleeps 2

STANDARD TRIPLE ROOM

  • Sleeps 3

View all photos for Executive Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2

About the neighborhood

Hanoi

Heritage Ham Long Hotel & Spa places you in Hoan Kiem, within a leisurely stroll of popular sights such as Hoan Kiem Lake and Hanoi Opera House. This 100-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Thong Nhat Park - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • Hoa Lo Prison Museum - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa - ‬3 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Bếp Quán - ‬1 min walk

About this property

Heritage Ham Long Hotel & Spa

Luxury hotel with 2 restaurants, 10-minute walk to Hoan Kiem Lake
At Heritage Ham Long Hotel & Spa, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 500000 per vehicle. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
Guests can expect to find free WiFi and 42-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (550 square feet of space)
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of VND 1 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Frequently asked questions

What is there to do close to Heritage Ham Long Hotel & Spa?

This hotel is situated in Hoan Kiem within a short 10-minute walk of Hoan Kiem Lake and also 13 minutes on foot from Hanoi Opera House. You'll also find Hanoi Old Town Night Market and West Lake within a short drive.

How much does it cost to stay at Heritage Ham Long Hotel & Spa?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Heritage Ham Long Hotel & Spa on Feb 17, 2026 start from $81.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Heritage Ham Long Hotel & Spa?

No, this hotel doesn't offer parking.

Is there a spa available at Heritage Ham Long Hotel & Spa?

Spa services at the hotel include deep-tissue massages, Swedish massages, body wraps, and Ayurvedic treatments.

Does Heritage Ham Long Hotel & Spa feature a casino?

No, Heritage Ham Long Hotel & Spa doesn't have a casino.

Is there an indoor pool at Heritage Ham Long Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

Is Heritage Ham Long Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Heritage Ham Long Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Heritage Ham Long Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Heritage Ham Long Hotel & Spa has 2 restaurants, and serves free buffet breakfast each morning.

Does Heritage Ham Long Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Heritage Ham Long Hotel & Spa.

Does Heritage Ham Long Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Heritage Ham Long Hotel & Spa?

The closest major airport to Heritage Ham Long Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 16.7 mi away (43 minutes by car).

Can I book a room with a balcony at Heritage Ham Long Hotel & Spa?

Yes, some guestrooms at Heritage Ham Long Hotel & Spa offer a balcony and may feature city views.

Heritage Ham Long Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anh

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in. Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10. The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat
Stayed 6 nights in Oct 2025

10/10 Excellent

Laavaniya

Stayed 2 nights in Oct 2025

10/10 Excellent

Maik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zuvorkommende Mitarbeiter, eine komfortable Zimmerausstattung (super bequemes Bett und geräumiges Bad), ein kleiner aber feiner Pool mit spektakulärer Aussicht, eine ideale Lage ( alles ist gut zu Fuß zu erreichen, trotzdem ist es im Hotel ruhig und entspannt ), … Unser Aufenthalt war perfekt, und falls wir noch einmal nach Hanoi kommen, werden wir auf jeden Fall wieder hier wohnen.
Stayed 8 nights in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marte-Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss out on this new gem in Hanoi!

All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025