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Heritage Ham Long Hotel & Spa

4.5 star property
Luxury hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Heritage Ham Long Hotel & Spa

Property entrance
Couples treatment rooms, body treatments, aromatherapy
Free daily buffet breakfast
Exterior
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Room No Window.

Junior Room No Window. | Minibar, in-room safe, desk, iron/ironing board

Junior Room No Window.

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room with Internal Window

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Premier Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Premier Room Open Window

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Room City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Family Connecting Room | Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window | Minibar, in-room safe, desk, iron/ironing board

Kitchen Studio Open Window

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View | Minibar, in-room safe, desk, iron/ironing board

Balcony Deluxe Room City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room | Minibar, in-room safe, desk, iron/ironing board

Heritage Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window | Minibar, in-room safe, desk, iron/ironing board

Suite with Living Room Open Window

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite City View

Executive Suite City View | Minibar, in-room safe, desk, iron/ironing board

Executive Suite City View

  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Heritage Ham Long Hotel & Spa places you in Hoan Kiem, within a leisurely stroll of popular sights such as Hoan Kiem Lake and Hanoi Opera House. This 100-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Vietnam Women's Museum - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • Hoa Lo Prison Museum - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bếp Quán - ‬1 min walk
  • ‪Me&An - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪Bún Chả - ‬1 min walk
  • ‪Phở trộn Trần Hưng Đạo - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

Luxury hotel with 2 restaurants and free breakfast
At Heritage Ham Long Hotel & Spa, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 500000 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and 42-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, designer toiletries, bidets, and toothbrushes and toothpaste. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 200 reviews
$85 nightly
The price is $91
Dec 3 - Dec 4
Total with taxes and fees
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 550 square feet of conference space
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of VND 1 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Frequently asked questions

What is there to do close to Heritage Ham Long Hotel & Spa?

This hotel is situated in Hoan Kiem within a short 10-minute walk of Hoan Kiem Lake and also 13 minutes on foot from Hanoi Opera House. You'll also find Hanoi Old Town Night Market and West Lake within a short drive.

Is parking available on site at Heritage Ham Long Hotel & Spa?

No, there isn't parking available at the hotel.

Is there a spa available at Heritage Ham Long Hotel & Spa?

Spa services at the hotel include deep-tissue massages, sports massages, couples treatments, and aromatherapy.

Does Heritage Ham Long Hotel & Spa feature a casino?

No, Heritage Ham Long Hotel & Spa doesn't have a casino.

Is there an indoor pool at Heritage Ham Long Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

What will couples enjoy most about a stay at Heritage Ham Long Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Heritage Ham Long Hotel & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heritage Ham Long Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Heritage Ham Long Hotel & Spa has 2 restaurants, and serves free buffet breakfast each morning.

Does Heritage Ham Long Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Heritage Ham Long Hotel & Spa.

Are there connecting rooms at Heritage Ham Long Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Heritage Ham Long Hotel & Spa?

The closest major airport to Heritage Ham Long Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 16.7 mi away (43 minutes by car).

Are there rooms with balconies at Heritage Ham Long Hotel & Spa?

Yes, some guestrooms at Heritage Ham Long Hotel & Spa offer a balcony and may feature city views.

Heritage Ham Long Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews