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Aparthotel

Hera Palace Hotel & Apartment Ba Dinh

5.0 star property
Luxury aparthotel with spa services connected to the convention center in Hanoi

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Photo gallery for Hera Palace Hotel & Apartment Ba Dinh

King Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk
Deluxe Studio | Private kitchen | Fridge, coffee/tea maker, electric kettle
King Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
No 5, Alley 266 Doi Can, Ba Dinh, Hanoi, 100000
  • Place, Embassy of Japan
    ‪7 min walk‬
  • Place, West Lake
    ‪10 min walk‬
  • Place, Lotte Center Hanoi
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Deluxe Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Deluxe Room

  • Sleeps 2

View all photos for Suite

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Suite

  • Sleeps 2

View all photos for Family Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Family Room

  • Sleeps 3

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About the neighborhood

Hanoi

Located in Ba Dinh within a short walk of West Lake, Hera Palace Hotel & Apartment Ba Dinh is within a few miles (5 km) of other popular sights such as Hoan Kiem Lake. The 20 rooms at this 5-star aparthotel include refrigerators, coffee makers, and flat-screen TVs. It's connected to the convention center in central Hanoi and also close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Embassy of Japan - 7 min walk - 0.4 miles
  • Vincom Center Metropolis - 8 min walk - 0.5 miles
  • West Lake - 10 min walk - 0.6 miles
  • Lotte Center Hanoi - 10 min walk - 0.6 miles
  • Van Phuc Diplomatic Corps - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪One Roaster Coffee By Clean Up 33 Kim Mã Thượng - ‬5 min walk
  • ‪The Coffee House - ‬4 min walk
  • ‪Family Steak House - ‬4 min walk
  • ‪Bún Ốc Gia Truyền Bà Thoa Ngõ 7 Kim Mã Thượng - ‬5 min walk
  • ‪SushiLa - ‬6 min walk

About this property

Hera Palace Hotel & Apartment Ba Dinh

Luxury aparthotel with spa services connected to the convention center in Hanoi
Hera Palace Hotel & Apartment Ba Dinh features free WiFi in public areas, spa services, and express check-in. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 350000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, access to locker space, and luggage storage. Other amenities at this luxury aparthotel include express check-out, free newspapers, and a reception hall.
Each apartment is soundproofed and has an array of amenities, including a washer/dryer, a refrigerator, and a coffee maker. Guests can expect to find free WiFi and a 45-inch flat-screen TV with digital channels. Memory foam beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free newspapers, an ironing board, and a desk. Housekeeping is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

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Property amenities

Pool/Spa

  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Paper towels
  • Refrigerator

Dining

  • Couples/private dining

Bedrooms

  • Egyptian cotton sheets
  • Extra futon (surcharge)
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 partially-open bathroom
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 45-inch flat-screen TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (245 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Casino nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 3 years old)
  • Futon bed fee: VND 300000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hera Palace & Ba Dinh Hanoi
Hera Palace Hotel Apartment Ba Dinh
Hera Palace Hotel & Apartment Ba Dinh Hanoi
Hera Palace Hotel & Apartment Ba Dinh Aparthotel
Hera Palace Hotel & Apartment Ba Dinh Aparthotel Hanoi

Frequently asked questions

What can I see near Hera Palace Hotel & Apartment Ba Dinh?

This aparthotel is situated in Ba Dinh within a short 12-minute walk of West Lake and also 9 minutes on foot from Lotte Center Hanoi. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

How much does it cost to stay at Hera Palace Hotel & Apartment Ba Dinh?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Hera Palace Hotel & Apartment Ba Dinh on Dec 6, 2025 start from $27.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at this aparthotel?

Yes, though motorcycle parking only.

Is there a spa at Hera Palace Hotel & Apartment Ba Dinh?

Spa services at the aparthotel include Thai massages.

Does Hera Palace Hotel & Apartment Ba Dinh include a casino?

No, Hera Palace Hotel & Apartment Ba Dinh doesn't have a casino.

Is there an indoor pool at Hera Palace Hotel & Apartment Ba Dinh?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Hera Palace Hotel & Apartment Ba Dinh?

Amenities that appeal to couples at this aparthotel include a memory foam mattress, a turndown service, and slippers.

Does Hera Palace Hotel & Apartment Ba Dinh have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Hera Palace Hotel & Apartment Ba Dinh feature a restaurant that includes a breakfast menu?

No, Hera Palace Hotel & Apartment Ba Dinh doesn't have a restaurant that serves breakfast.

Does Hera Palace Hotel & Apartment Ba Dinh allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hera Palace Hotel & Apartment Ba Dinh.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Hera Palace Hotel & Apartment Ba Dinh?

The closest major airport to Hera Palace Hotel & Apartment Ba Dinh is Noi Bai Intl. Airport (HAN), which is 14.7 mi away (30 minutes by car).

Can I book a room with a balcony at Hera Palace Hotel & Apartment Ba Dinh?

Yes, some apartments at Hera Palace Hotel & Apartment Ba Dinh offer a balcony and may feature courtyard views.

Reviews

Hera Palace Hotel & Apartment Ba Dinh Reviews

7.8

Good

8.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

6/10 Okay

szczuccka

Traveled with family
Disliked: Cleanliness, amenities
At first glance, everything seemed to be ok. But the level of cleanliness was poor. I even have doubts whether the bedding was fresh. The kitchenette equipment was very poor - there were not even any coffee cups. There was no washing machine, which was indicated in the room description. But the location was ok. There was a local market nearby, Lotte was close, and there was a variety of shops and restaurants in the area.
Stayed 1 night in Mar 2025

8/10 Good

Earnest Lemone, san diego

Liked: Cleanliness, property conditions & facilities
Everything was good except for just having one day of hot water for the shower.
Stayed 11 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities
The owner responded message very fast, love the stay
Stayed 2 nights in Jan 2025

2/10 Terrible

HSIEN WEI

Disliked: Room comfort

Noisy all the time can’t sleep. I ask for refund!

Very very very noisy. It still under construction. I can’t fall asleep!!! It’s not reach a basic
Stayed 1 night in Jan 2025

4/10 Poor

Stanislaw Jerzy, Harlow

I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
Stayed 13 nights in Dec 2024

8/10 Good

Neil, Plantation

Liked: Cleanliness, property conditions & facilities
Too much construction noises
Stayed 7 nights in Nov 2024

8/10 Good

Neil, Plantation

Liked: Property conditions & facilities
Construction noises and dust
Stayed 4 nights in Oct 2024

10/10 Excellent

Loan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
Stayed 1 night in Oct 2024

2/10 Terrible

Artur

Traveled with family
Disliked: Cleanliness, room comfort

Baustelle

Drei Gespräche weil das Geld angeblich nicht angekommen war. Schwierige Kommunikation. Das schlimmste war die Baustelle direkt neben dem Zimmer. 6 Uhr Morgens Baulärm. Mittagsruhe nicht möglich. Meine Frau und Mutter haben durch den Baustaub Ausschlag bekommen. Internet furchtbar, selbst Google Maps war überfordert. Die Einrichtung war relativ neu und es gab einen Wasserkocher. Der Smart-Tv funktionierte nicht wegen dem Internet. Die Zimmer waren günstig aber entspannen war so nicht möglich.
Stayed 3 nights in Dec 2024

4/10 Poor

MY LAN

Disliked: Room comfort
nơi ở rất ồn ào, nhà kế bên đang xây dựng rât bụi, ồn ào lắm.
Stayed 1 night in Dec 2024

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities
Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
Stayed 1 night in Oct 2024

10/10 Excellent

Kor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
Stayed 1 night in Sep 2024

10/10 Excellent

Ha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phòng decor ổn, đủ thiết bị cần dùng Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn Sẽ quay lại
Stayed 1 night in Sep 2024

10/10 Excellent

Wang

Liked: Cleanliness, amenities, property conditions & facilities
Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại
Stayed 1 night in Sep 2024