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Ambassador Hanoi Hotel & Spa

3.5 star property

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Photo gallery for Ambassador Hanoi Hotel & Spa

Children's area
Aerial view
Interior detail
Lounge
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Ambassador Suite Balcony

Minibar, in-room safe, desk, iron/ironing board

Ambassador Suite Balcony

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room

Minibar, in-room safe, desk, iron/ironing board

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Family Connecting Room, City View

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Family Connecting Room, Terrace

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Double Or Twin Room

A hotel room with a large bed, a small table, a chair, and a window with curtains.

Deluxe Double Or Twin Room

  • Sleeps 2
  • Free WiFi

Executive Double Room with City View

  • Sleeps 2
  • Free WiFi

Family Triple Room

  • Sleeps 3
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 84 reviews
$405 nightly
The price is $438
Jul 20 - Jul 21
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

Located in Old Quarter, Ambassador Hanoi Hotel & Spa is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Train Street. This 25-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Train Street - 3 min walk - 0.2 miles
  • Hang Gai Street - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪mr Bay miền Tây - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu (Hàng Nón) - ‬1 min walk
  • ‪Miến Lươn Đông Thịnh - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk

About this property

Ambassador Hanoi Hotel & Spa

Guests of Ambassador Hanoi Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and a business center. If you drive, self parking is VND 3 per day, or you can take advantage of the airport shuttle (available 24 hours) for VND 25 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect 32-inch plasma TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Minibars, free local calls, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 702 reviews
$66 nightly
The price is $71
Jun 21 - Jun 22
Total with taxes and fees
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (VND 3 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 400000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 25 per vehicle (one way)
  • Self parking fee: VND 3 per day
  • Rollaway bed fee: VND 400000.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi Hotel Spa
Ambassador Hanoi & Spa Hanoi
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Spa Hotel
Ambassador Hanoi Hotel & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Ambassador Hanoi Hotel & Spa?

Ambassador Hanoi Hotel & Spa offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ambassador Hanoi Hotel & Spa?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Ambassador Hanoi Hotel & Spa on Jun 25, 2026 start from $25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ambassador Hanoi Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Train Street, and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Ambassador Hanoi Hotel & Spa?

Yes, parking is offered for VND 3 per day.

Is a spa located at Ambassador Hanoi Hotel & Spa?

Marvel Spa is the hotel's spa and services include hot stone massages, body wraps, and facials.

Does Ambassador Hanoi Hotel & Spa have a casino?

No, Ambassador Hanoi Hotel & Spa doesn't have a casino.

Is there an indoor pool at Ambassador Hanoi Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Ambassador Hanoi Hotel & Spa a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and free wired internet.

Are there hot tubs at Ambassador Hanoi Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Ambassador Hanoi Hotel & Spa have a restaurant that serves breakfast?

No, Ambassador Hanoi Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Ambassador Hanoi Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Ambassador Hanoi Hotel & Spa.

Are there connecting rooms at Ambassador Hanoi Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Ambassador Hanoi Hotel & Spa?

The closest major airport to Ambassador Hanoi Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Ambassador Hanoi Hotel & Spa?

Yes, some guestrooms at Ambassador Hanoi Hotel & Spa offer a balcony and may feature city views.

Ambassador Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 443 reviews
Rating 8 - Good. 68 out of 443 reviews
Rating 6 - Okay. 29 out of 443 reviews
Rating 4 - Poor. 24 out of 443 reviews
Rating 2 - Terrible. 16 out of 443 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property to consider in Hanoi. All the major tourist destinations are within walking distance.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!!! Well informed and extremely inviting.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful and staff polite. We enjoyed our stay
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are truly excellent! We received such amazing care from Mai — she is absolutely incredible! Mai organized everything for us, gave us great advice, and took care of us every single day. Her dedication and kindness made our experience unforgettable.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Jack William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a smaller scale hotel staff was super friendly. The area was super convenient it was near the night market, and train street
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and special attention from staff. I strongly recommend this hotel.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager was very helpful in booking excursions, and transport to airport. Breakfast had plenty of choices.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved with terrace. Well maintained. Well located.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved with terrace. Well maintained. Well located.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Rikki

Liked: Cleanliness, property conditions & facilities, room comfort

Nice little hotel close to attracrions

Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Everything !!! But above all , all the staff are very helpful and welcoming .. always ready to help .. fantastic breakfast with plenty of fresh fruits and also cooked eggs…. Ms Mai, customer service was incredibly helpful and attended to all my enquiries .. would definitely stay here again
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Viet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of old quarter. Super helpful and friendly staff
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located property and staff very kind. Only pain point is the lack of window in the room, air does not circulate propertly
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayed in Ambassador

Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly little hotel in the city

Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Julien

Liked: Cleanliness
Disliked: Property conditions & facilities
Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for groups and families

Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Cain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right in the heart of the city. Relatively quiet considering how noisy the area is. The host and staff were very friendly and helpful. Great value.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because of construction next door, we were placed in a larger family room away from the noise at no extra cost. It is a good clean hotel with friendly staff.
Stayed 1 night in May 2023