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Hanoi Splendid Premium Hotel

5.0 star property
Luxury hotel with free breakfast connected to the convention center in Hanoi
VIP Access

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Photo gallery for Hanoi Splendid Premium Hotel

Poolside bar
Creator video
Restaurant
Exterior
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service

Explore the area

Map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, Ha Noi, 100000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
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Room options

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony | 1 bedroom, free minibar items, in-room safe, desk

Executive Double or Twin with Balcony

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony with City View

Suite Balcony with City View | 1 bedroom, free minibar items, in-room safe, desk

Suite Balcony with City View

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits | 1 bedroom, free minibar items, in-room safe, desk

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Double or Twin Internal Window

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | 1 bedroom, free minibar items, in-room safe, desk

Premium Double or Twin with Window

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Connecting Room

1 bedroom, free minibar items, in-room safe, desk

Family Connecting Room

  • 495 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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Rooftop terrace

Dusit Le Palais Tu Hoa Hanoi

Tay Ho
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is $130
$118 nightly
$130 total
Total includes taxes and fees
Jul 12 - Jul 13
Dusit Le Palais Tu Hoa Hanoi

About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Splendid Premium Hotel is next to popular attractions like Hoan Kiem Lake and Thang Long Water Puppet Theatre. This 120-room, 5-star hotel has private in-room pools along with free breakfast and an outdoor pool. It's connected to the convention center in central Hanoi, and also a short walk from Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬2 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Namaste Hanoi - ‬1 min walk

About this property

Hanoi Splendid Premium Hotel

Luxury hotel with free breakfast connected to the convention center in Hanoi
Hanoi Splendid Premium Hotel features a nightclub, an indoor pool, and an outdoor pool. Parking is VND 200000 per day (VND 200000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for VND 300000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, access to locker space, and securing valuables. Other amenities at this luxury hotel include a children's pool, a 24-hour gym, and in-room fitness.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Private pools, free minibar items, and free newspapers are other standard amenities. Change of towels is available on request.
A 24-hour health club, complimentary bicycles, and in-room fitness are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

American (Sign language), Chinese (Sign language), Dutch, Japanese (Sign language), Korean, Russian, Thai, Vietnamese (Sign language)

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 458 reviews
$90 nightly
The price is $99
Jul 15 - Jul 16
Total includes taxes and fees
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (VND 200,000 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (VND 200,000 per day)
  • Secured, covered valet parking on site (VND 200,000 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Lobby Bar
  • Solis Restaurant
  • Solis Sky Bar

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Private wine tours
  • Shopping mall
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator (50 inch wide door)
  • Handrails in hallways (50 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self parking fee: VND 200000 per day
  • Covered valet parking fee: VND 200000 per day
  • Nearby parking fee: VND 200000 per day(164 ft away; open 24 hours)
  • Rollaway bed fee: VND 600000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

What can I see around Hanoi Splendid Premium Hotel ?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Thang Long Water Puppet Theatre, and within a short walk of Hanoi Old Town Night Market. You'll also find St. Joseph's Cathedral of Hanoi and Hanoi Opera House less than a mile away.

How much does it cost to stay at Hanoi Splendid Premium Hotel ?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Hanoi Splendid Premium Hotel on Jul 22, 2025 start from $68.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hanoi Splendid Premium Hotel ?

Yes, secured valet parking is offered for VND 200,000 per day. Accessible parking is also available for guests.

Is there a spa at Hanoi Splendid Premium Hotel ?

Spa services at the hotel include Thai massages, sports massages, couples treatments, and detox wraps.

Does Hanoi Splendid Premium Hotel have a casino at the property?

No, Hanoi Splendid Premium Hotel doesn't have a casino.

Is there an indoor pool at Hanoi Splendid Premium Hotel ?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have 24-hour pool access.

Is Hanoi Splendid Premium Hotel a good place to stay for couples?

This lakeside hotel offers many amenities for couples such as a private pool, Champagne service, and in-room massages.

Does Hanoi Splendid Premium Hotel have a hot tub?

Yes, some guestrooms at this hotel feature private outdoor spa tubs.

Does Hanoi Splendid Premium Hotel feature a restaurant that includes a breakfast menu?

Yes, Hanoi Splendid Premium Hotel serves free buffet breakfast at Solis Restaurant each morning.

Does Hanoi Splendid Premium Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Hanoi Splendid Premium Hotel .

Are there connecting rooms at Hanoi Splendid Premium Hotel ?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hanoi Splendid Premium Hotel ?

The closest major airport to Hanoi Splendid Premium Hotel is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Hanoi Splendid Premium Hotel ?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy city views.

Does Hanoi Splendid Premium Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hanoi Splendid Premium Hotel .

Hanoi Splendid Premium Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Huong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary Ann

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the staff QA, Rachel, Ding, Jacky, May, Ann, Kate, Happy, Jessica, are very accomodating and respectful went above and beyond to make our stay enjoyable!. Thank you
Stayed 4 nights in Jun 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Incredible service by the front desk staff. They made us feel welcomed the second we stepped through their door and went above and beyond for my sister and I. The conditions of the rooms weren’t what is advertised unfortunately and very dates. Mild spots on the shower floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazingly helpful and always friendly--they all greeted you with a smile and were eager to help. I had an absolutely fabulous time in Hanoi, and it was in large measure because of this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Minh -Tien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice, Mililani

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The service was excellent! The massage services were wonderful with skilled and knowledgeable staff. Managers went out of their way to make sure we were serviced well and everyone was so friendly and accommodating. Outstanding breakfast!
Stayed 9 nights in Jun 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious and clean, staff were super friendly and helpful. And the location made everything very accessible
Stayed 4 nights in May 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with the happiest staff I’ve seen in Vietnam. Jackie the manager was truly amazing from when we arrived to when we left. Giving us all the information of where to shop, see, eat and go to train street. Highly recommend hotel for everybody’s needs and Jackie will go out of his way to help you. Breakfast was amazing fresh, big variety and a great view of the city. The rooftop bar was great, very hot in June though but lovely in the late evening. The pool was the coldest pool in Vietnam I’ve been in, refreshing and a lovely area with a few lounges. Definitely will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Mario, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff! We only stayed one night on our way to SaPa but Jacky, Ms. Kate, Ms. Mei, and Mr. Happy were extremely welcoming and hospitable. Helped us out with booking a massage and getting us to the meeting area for our bus the next day. Highly recommended for anyone looking for a place to stay in Hanoi!
Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff are incredibly friendly and helpful. Great location as well
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! Jacky, Ding, Anna & Kate couldn’t do enough for us, they were very attentive and kind. The room was upgraded and it was 5*!! so clean and spacious, beds were comfy. We also both used the spa which was lovely too! The decor was fresh and modern. They even sorted us a transfer to the airport! Thank you soo much!!
Stayed 2 nights in May 2025

10/10 Excellent

Kwan Ming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. 3min walk to Hoan Kiem lake, walkable distance to most tourist attractions. Plenty of restaurants and cafe around. Very short distance by car to the main road Vanh Dai, not hitting strict to the traffic around the streets around Hoan Kiem lake. Good breakfast with big varieties. The highlight is the friendly and helpful staff. Big hands to their su
Stayed 1 night in May 2025

6/10 Okay

Marc-Anthony

Liked: Cleanliness, property conditions & facilities

Bien mais sans plus

Hôtel avec du bruit d’eau finalement on nous change dans une chambre moins jolie et un peu fermé qui donne sur le bar de l’hôtel Expérience pas très satisfaisante pour nous
Stayed 2 nights in May 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, amenities, property conditions & facilities
小さめな規模ながらジムやプールもあり、朝食ビュッフェもクオリティが高く、何よりスタッフが皆とても気さくで親切でした。部屋は広くて清潔でしたがバスタブがないこと、時計がないのが残念でしたが、とても快適に過ごせました。
Stayed 3 nights in May 2025

10/10 Excellent

Tran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts a fantastic location and a stunning swimming pool—truly a delightful place to stay
Stayed 1 night in May 2025

10/10 Excellent

jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most attentive staff we ever met in a hotel! From the great reception, to the cleaning, the bar, the spa, the travel By Jacky manager planning the Halong Bay Cruise for us and online shuttle service and the amazing breakfast team, everyone went above and beyond ! Impressed with Vietnames and in particular Splendid hospitality!! 100% recommended. Rooms clean and modern, excellent location and great spa. The little rooftop pool is actually quite large for Hanoi standards and the drinks made on the rooftop terrace so beautiful!
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfaitement situé au coeur du centre ville de Hanoï et pourtant très calme! Le personnel est adorable et nous a organisé 6 jours de visite avec efficacité. Un excellent séjour dans cet établissement.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Hanoi, 100% recommended
Stayed 1 night in May 2025

10/10 Excellent

Andie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Premium Hotel - A Wonderful Stay! The hotel is beautiful, with spacious and very clean rooms. Breakfast was delicious, and the view from the rooftop terrace was especially impressive. The location is unbeatable — right in the heart of the city, close to restaurants, lively areas, and very convenient for getting around or joining local tours. The only minor downside was that the walls seemed a bit thin and the soundproofing wasn’t perfect. However, it didn’t bother us much — it was only noticeable for about 20 minutes in the morning when other guests were checking out. What truly impressed us was the quality of service and the dedication of the staff. Anna, Kate, May, and Jacky at the front desk were incredibly friendly and kind to me and my daughter. They gave us very helpful advice and helped us book a perfect Halong Bay cruise. Not only were they professional and attentive, but they also took the time to chat, get to know us, and make us feel truly welcomed — like friends rather than just guests. Thank you for the warm hospitality and the thoughtful little gift for my daughter at the end of our stay. Every member of the staff was extremely accommodating, making our vacation feel relaxing and truly memorable!
Stayed 1 night in May 2025