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Phoenix Legend Hotel

3.0 star property

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Photo gallery for Phoenix Legend Hotel

Reception
A dining area with multiple tables, chairs, and a ceiling fan.
Deluxe Family With Window | Minibar, in-room safe, desk, laptop workspace
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Double Balcony

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a wooden headboard.

Double Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Family With Window

Deluxe Family With Window | Minibar, in-room safe, desk, laptop workspace

Deluxe Family With Window

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Quadruple with Window

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple with Window

  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Superior - 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior - 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, laptop workspace

Junior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room With Balcony

A hotel room with a wooden bed, a desk, a chair, a mirror, and a small table with a vase and fruit.

Double Room With Balcony

  • Sleeps 2
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 84 reviews
$405 nightly
The price is $438
Jul 20 - Jul 21
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

Located in Old Quarter, Phoenix Legend Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 25-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central Hanoi, and also a short walk from Hanoi Old Town Night Market and Train Street.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hang Gai Street - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Mỳ Phố - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk

About this property

Phoenix Legend Hotel

Guests of Phoenix Legend Hotel enjoy access to free WiFi in public areas, a 24-hour business center, and spa services. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for VND 357000 per vehicle roundtrip. The front desk has multilingual staff that can help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, laundry facilities, and an ATM.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Minibars, electric kettles, and computers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Lobby
Hanoi Inner Hotel
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,000 reviews
$18 nightly
The price is $20
Jun 27 - Jun 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 119,999 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Spa

  • Aromatherapy
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 200000.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 200000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts mobile payments and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Phoenix Legend Hotel?

Phoenix Legend Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Phoenix Legend Hotel?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Phoenix Legend Hotel on Jun 21, 2026 start from $22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Phoenix Legend Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Hanoi Old Town Night Market, and Train Street. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Phoenix Legend Hotel?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa available at Phoenix Legend Hotel?

Spa services at the hotel include Thai massages and aromatherapy.

Does Phoenix Legend Hotel include a casino on the premises?

No, Phoenix Legend Hotel doesn't have a casino.

Is there an indoor pool at Phoenix Legend Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Phoenix Legend Hotel?

Amenities that appeal to couples at this hotel include a minibar, free wired internet, and slippers.

Are there hot tubs at Phoenix Legend Hotel?

No, there isn't a spa tub at this hotel.

Does Phoenix Legend Hotel have a restaurant that serves breakfast?

Yes, Phoenix Legend Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Phoenix Legend Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Phoenix Legend Hotel.

Are there connecting rooms at Phoenix Legend Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Phoenix Legend Hotel?

The closest major airport to Phoenix Legend Hotel is Noi Bai Intl. Airport (HAN), which is 16 mi away (41 minutes by car).

Are there rooms with balconies at Phoenix Legend Hotel?

Yes, some guestrooms at Phoenix Legend Hotel offer a balcony and may feature city views.

Phoenix Legend Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 150 reviews
Rating 8 - Good. 38 out of 150 reviews
Rating 6 - Okay. 18 out of 150 reviews
Rating 4 - Poor. 8 out of 150 reviews
Rating 2 - Terrible. 11 out of 150 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerald

Liked: Amenities, property conditions & facilities
Clean room, helpful staff, and good location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, and quiet place
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room, superior room lighting, and helpful staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Amdy

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very good for shops. The air conditioning was good except on very hot days. Staff did things fine but they were not as friendly as other hotels in Hanoi
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

Sandra

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mold in room and bathroom. Dust on all ledges.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness
Clean room
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Binh

Disliked: Cleanliness, amenities, property conditions & facilities
The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Toilet tank broken
Sink strainer broken
Shower curtain broken
Shower head holder broken
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Tho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Diem

Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

SAW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Steven paul

Liked: Cleanliness, staff & service
Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Teddy

Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

IGARASHI

Disliked: Cleanliness, amenities, property conditions & facilities
客室に前に宿泊した方の飲み物の飲み残しが置いたままだった。 シャワーから急にお湯が出なくなり凍えそうになった。 また門限があり、24時から翌朝7時まで出入りすることができないと言われました。 バルコニーも鍵がかかっていて出られず、タバコを吸う方や、夜遅くまで旅を楽しみたい方には不向きです。 スタッフ2人のうち、若い方の接客が素晴らしかっただけにこの評価をしないといけないのが残念です。
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Vincent

Liked: Cleanliness, staff & service
Disliked: Amenities
Dans les faits, l’hôtel est propre, la chambre parfaitement nettoyé, un personnel sympathique et un petit-déjeuner buffet très bon. De l’autre côté, on m’a donné la chambre la plus pourrie : la plus petite, éclairée en pleine nuit comme en plein jour car l’enseigne néon est sous la fenêtre, avec des centaines de mouches d’humidité, un wifi qui ne marchait pas, un coffre fort en panne, une télécommande qui ne commande pas la climatisation. Tout cela alors que j’avais pris une chambre exécutive et que le bonus VIP devait me permettre d’être surclassé en cas de disponibilité. Il a fallu que je me fâche pour qu’on le change de chambre et obtenir une chambre standard. Ils se sont moqués du client, c’est INACCEPTABLE !
Chambre
Chambre
Salle de bain
Stayed 12 nights in Oct 2025
Verified

6/10 Okay

CHANGHUN

Disliked: Cleanliness

저렴하게 지내기 좋은 호텔

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い部屋と便利な立地

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotell
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Go

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024