We stayed 3 nights, we booked deluxe double room, I think we got an upgrade. The room on 2nd floor across the hospital, very busy and loud noise. You need to wear ear plug to sleep that’s the upgrade. The room needs some TLC and cleaning on light beam, you can see the dust accumulated ready to drop.
24 hrs front desk, Ana is wonderful, Da not sure, he was charging us more money on laundry, money exchange less 500 dong per 1$. Bus to Sapa also more. The next morning we exchanged money to another staff with Correct rate.
The bed and pillows was great, they
make up room everyday, which we really love it. Breakfast is average. Location 8 mins walk to night market. WIFI not that good, is on and off. We used the hotel for pickup airport the person was late, then waiting for the car also late.
Thank you Ana you wonderful.