Hanoi Panda Hotel

3.5 star property
Hotel with free breakfast, a short walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Panda Hotel

Minibar, in-room safe, desk, soundproofing
Food court
Front of property
Family Room (1 double bed + 2 single beds) | Balcony
Food court

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000

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Room options

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room (1 double bed + 1 single bed)

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Family Room (1 double bed + 2 single beds)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Panda Hotel is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Thang Long Water Puppet Theatre. This 16-room, 3.5-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 0.7 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Hanoi Panda Hotel

Hotel with free breakfast, a short walk to Hoan Kiem Lake
At Hanoi Panda Hotel, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. If you drive, self parking is USD 2 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 17 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include refrigerators, minibars, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 2 per night)

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Built in 2012
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 8 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Self parking fee: USD 2 per night
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Silverland Hotel Travel
Hanoi Silverland Travel
Silverland Travel
Hanoi Panda Hotel Hotel
Hanoi Panda Hotel Hanoi
Hanoi Panda Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Hanoi Panda Hotel?

Hanoi Panda Hotel offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Hanoi Panda Hotel?

This hotel is situated in Old Quarter, just steps from Thang Long Water Puppet Theatre, and within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find St. Joseph's Cathedral of Hanoi and Hanoi Opera House less than a mile away.

Will I be able to park at Hanoi Panda Hotel?

Yes, parking is offered for USD 2 per night.

Does Hanoi Panda Hotel include a casino on the premises?

No, Hanoi Panda Hotel doesn't have a casino.

Is there an indoor pool at Hanoi Panda Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hanoi Panda Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Are there hot tubs at Hanoi Panda Hotel?

No, there isn't a spa tub at this hotel.

Does Hanoi Panda Hotel have a restaurant that serves breakfast?

Yes, Hanoi Panda Hotel serves free self-serve breakfast each morning from its restaurant.

Does Hanoi Panda Hotel allow pets to stay for free?

No, pets aren't allowed at Hanoi Panda Hotel.

Does Hanoi Panda Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hanoi Panda Hotel?

The closest major airport to Hanoi Panda Hotel is Noi Bai Intl. Airport (HAN), which is 15.4 mi away (37 minutes by car).

Can I book a room with a balcony at Hanoi Panda Hotel?

Yes, some guestrooms at Hanoi Panda Hotel offer a balcony and may feature city views.

Hanoi Panda Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 784 reviews
Rating 8 - Good. 122 out of 784 reviews
Rating 6 - Okay. 73 out of 784 reviews
Rating 4 - Poor. 40 out of 784 reviews
Rating 2 - Terrible. 46 out of 784 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cindy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.
Stayed 2 nights in Dec 2023

2/10 Terrible

NK

Stayed 5 nights in Dec 2023

2/10 Terrible

Kris

Stayed 1 night in Dec 2023

2/10 Terrible

bernard

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !
Stayed 3 nights in Dec 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.
Stayed 7 nights in Nov 2023

6/10 Okay

Rebecca

Traveled with family
Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it
Stayed 1 night in Nov 2023

4/10 Poor

Tiana

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ben

Stayed 1 night in Jun 2023

4/10 Poor

Vileth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel
Stayed 1 night in May 2023

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus!
Stayed 1 night in May 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.
Stayed 2 nights in Apr 2023

10/10 Excellent

Marilyn

Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Room comfort

Location!

The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice.
Stayed 1 night in Apr 2023

8/10 Good

CJ

Traveled with group
Liked: Staff & service

Budget hotel. Very welcoming, bit too dated.

It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge.
Stayed 5 nights in Mar 2023

6/10 Okay

Tam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them.
Stayed 6 nights in Feb 2023

2/10 Terrible

Mohammad

Traveled with family
It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel.
Stayed 3 nights in Feb 2023

2/10 Terrible

Binh

Disliked: Cleanliness, amenities, property conditions & facilities
This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes.
Stayed 4 nights in Feb 2023

10/10 Excellent

Ellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :)
Stayed 2 nights in Jul 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was friendly and helpful
Stayed 1 night in Jul 2022

8/10 Good

Gurdeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read all the other 1 stat reviews there spot on.
Stayed 1 night in Jan 2020

2/10 Terrible

Jayanta Kumar

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
First off:. The owners are very kind and helpful. The location is great. The challenge comes with the facility. I was there two different days and had different rooms. The first room was covered in dust and had no toilet paper. The second room wasn't as dusty. The rooms are in serious need of some updating. Walls, bathroom fixture The place can be very loud. Not from the traffic outside but from people talking. The place is an echo chamber. Both beds were very comfortable.
Stayed 1 night in Dec 2019