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Hanoi New Hotel

Property class: 3

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Photo gallery for Hanoi New Hotel

A hotel room with a large bed, a desk with a vase of flowers, and a view of trees through the window.
A balcony with a view of trees and buildings, a red sofa, a wooden table with a cup and book, and framed pictures on the wall.
A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.
A staircase leading to a hotel entrance with a sign reading "HANOI NEW HOTEL".
A reception area with a reception desk, a sofa, and a coffee table.

Reviews

3.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
41 Phu Doan, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Deluxe Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a television.

Family Room

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.

Superior Triple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a wardrobe, a desk, and a window with curtains.

Superior Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi New Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. The 14 rooms at this 3-star hotel include minibars and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hang Gai Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬3 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪Mỳ Phố - ‬2 min walk

About this property

Hanoi New Hotel

Guests staying at Hanoi New Hotel enjoy free WiFi in public areas and a computer station. Airport transportation is made easy with an airport shuttle for USD 20 per vehicle one way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have free toiletries and slippers. Minibars, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Property is also known as

Hanoi New Hotel
Hanoi New Hotel Hotel
Hanoi New Hotel Hanoi
Hanoi New Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Hanoi New Hotel?

Hanoi New Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Hanoi New Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Hanoi New Hotel?

No, there isn't parking available at the hotel.

Does Hanoi New Hotel have a casino?

No, Hanoi New Hotel doesn't have a casino.

Is there an indoor pool at Hanoi New Hotel?

No, there is no indoor pool at this hotel.

Is Hanoi New Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a free daily breakfast.

Are there hot tubs at Hanoi New Hotel?

No, this hotel doesn't have a spa tub.

Does Hanoi New Hotel have a restaurant with a breakfast menu?

Hanoi New Hotel offers free cooked-to-order breakfasts each morning though there is no restaurant.

Does Hanoi New Hotel allow pets to stay for free?

No, pets aren't allowed at Hanoi New Hotel.

Are there connecting rooms at Hanoi New Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hanoi New Hotel?

The closest major airport to Hanoi New Hotel is Noi Bai Intl. Airport (HAN), which is 16.1 mi away (41 minutes by car).

Are there rooms with balconies at Hanoi New Hotel?

No, there aren't any guestrooms at Hanoi New Hotel that offer a balcony.

Hanoi New Hotel Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

4.4/10

Staff & service

3.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel inmundo

Las zonas comunes y las habitaciones están llenas de desperfectos, con múltiples cosas rotas (ventanas que no cierran, grifos que no funcionan, grietas en las paredes, desconchones múltiples en las paredes...). La limpieza deja bastante que desear.
Verified review

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away! Worst hotel!!

Booked 2 rooms 1 double 1 family for 6 people. Worst hotel ever. 1) the moment you open the door, theres a very bad and foul smell in the whole room 2) room and toilet was very dirty. We can find cockroaches in the toilet. 3) couldnt sleep whole night as the bed causes alot of itchiness to me and my partner which we belive to be bedmites.. Told the reception next day afternoon, only blame us did not inform her in the morning so she could change the bedsheet. 4) 1 of the male reception totally couldnt speak or understand english. The female 1 totally not professional nor friendly. 5) The booking clearly stated FREE BREAKFAST INCLUDED and we only found out in the morning that there is no breakfast provided due to RIDICULOUS excuse " no manpower to prepare breakfast" therefore no breakfast. The female staff was very rude as if its our mistake theres no breakfast. The staff did not even apologize nor provide any compensation or refund. We had to spend over 30 usd at nearby restaurant to have breakfast. We argued again the with female staff in the evening for quite some time in the end they only agreed to prepare plain bread and egg. We felt cheated and ridicule treated this way. We decided not to accept the offer in the end as we afraid the food prepared might not be consumable. We left the hotel and booked nearby hotels to stay instead in the end and only a few not willing to pay more continue to stay for a few nights. complained to expedia and they performed partial refund.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Budget hotel in historic centre

Staff friendly, room was clean but dated and the standard room did not have a window, bed very comfortable, bathroom somewhat run down but everything worked and there was individual hot water system. Rate was supposed to include breakfast but they said they were short of staff so not available.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice friendly staff but old facilities, not very clean.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort