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Hanoi Ma Coeur Boutique Hotel

Property class: 3

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Photo gallery for Hanoi Ma Coeur Boutique Hotel

City view
Room
Room
Bathroom
Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Lo Su Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

Superior Double or Twin Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Room

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Room

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio Suite

Room

Family Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Double Room

Room

Premier Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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HOTEL du LAC SIGNATURE

Old Quarter
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
10.0 out of 10, Exceptional, 653 reviews
$142 nightly
The price is $153
Nov 4 - Nov 5
Total with taxes and fees
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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Ma Coeur Boutique Hotel is adjacent to Hoan Kiem Lake and within a 10-minute walk of other popular attractions like Hanoi Old Town Night Market. This 30-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • The Old Quarter Gallery - 3 min walk - 0.2 miles
  • Ngoc Son Temple - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk
  • ‪Cơm rang, Phở Xào - ‬1 min walk
  • ‪Authentic Hotel - ‬1 min walk
  • ‪Leo’s - Cocktails & Co. - ‬1 min walk

About this property

Hanoi Ma Coeur Boutique Hotel

Guests of Hanoi Ma Coeur Boutique Hotel enjoy a rooftop terrace, free WiFi in public areas, and a 24-hour business center. There's free parking, and an airport shuttle (available 24 hours) for VND 405000.00 per vehicle one way. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and safes.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Capella

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • Ballroom
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 405000.00 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hanoi Capella
Capella Hotel Hanoi
Capella Hanoi
Hanoi Capella Hotel
Ha Capella Hotel
Ha Noi Capella
Ha Capella
Ha Noi Capella Hotel
Ma Coeur Boutique Hotel
Hanoi Ma Coeur Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel
Hanoi Ma Coeur Boutique Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Ma Coeur Boutique Hotel?

Hanoi Ma Coeur Boutique Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see near Hanoi Ma Coeur Boutique Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Will I be able to park at Hanoi Ma Coeur Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Does Hanoi Ma Coeur Boutique Hotel have a casino at the property?

No, Hanoi Ma Coeur Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Hanoi Ma Coeur Boutique Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hanoi Ma Coeur Boutique Hotel?

Amenities that appeal to couples at this hotel include 24-hour room service, a rainfall showerhead, and a minibar.

Are there hot tubs at Hanoi Ma Coeur Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Hanoi Ma Coeur Boutique Hotel have a restaurant with a breakfast menu?

Yes, Hanoi Ma Coeur Boutique Hotel serves breakfast for a surcharge at Capella.

Will Hanoi Ma Coeur Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Hanoi Ma Coeur Boutique Hotel.

Are there connecting rooms at Hanoi Ma Coeur Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hanoi Ma Coeur Boutique Hotel?

The closest major airport to Hanoi Ma Coeur Boutique Hotel is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (39 minutes by car).

Can I book a room with a balcony at Hanoi Ma Coeur Boutique Hotel?

No, there aren't any guestrooms with balconies at Hanoi Ma Coeur Boutique Hotel.

Does Hanoi Ma Coeur Boutique Hotel host weddings?

Take advantage of the wedding venue at Hanoi Ma Coeur Boutique Hotel if you plan to say "I do" during your trip.

Hanoi Ma Coeur Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 11 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent stay, good room, good service, great location…
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great lovely hotel, great quality…
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, staffs are friendly and helpful
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and quality, we had great experience…
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience, good room, good quality and excellent service….
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, it's clean and comfortable
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
location is good. staffs are friendly. manager is very accomodating, will happily assist you in your queries regarding stuffs like tours, restos, transpo
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
Stayed 4 nights in Nov 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
酒店很舊，整潔度有待改變。最大缺點是花灑水壓不足，水喉一直在漏水，不能好好洗澡。
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

hood location breakfast ok helpful staff Power was out , we have to walk to 9th floor r for breakfast
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet basin pipe burst in the first room I checked into. Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking. The third room that I was moved in was also having leaking pipe under the basin. Not as ideal as it looks in the picture.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time with my family at Hanoi Capella Hotel. Thanks
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Normal hotel

Perfect hotel for few days in Hanoi
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel viejo en general, dista mucho de las fotos de la pagina web y para el precio que costo la noche, hay hoteles mucho mejores.Ademas, no habia un solo enchufe en el baño con lo que mme tuve que secar el pelo fuera del baño.Le hace falta una reforma completa!¡
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

여관

그냥 여인숙. 방음도안됨 그냥 여인숙 복도 얘기소리 다들리고 오래되고 70m2 의 넓이도 아님 뜨거운 물 안나옴 직원 불친절
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ย่านโอลทาวน์ แหล่งช๊อปปิ้ง ร้านอาหารเยอะ เดินทางสะดวกสบาย
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

We received confirmation from you and deduct the balance from us but the property is not available. We are not convenience
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

에어컨개선팔요

패밀리룸에 숙박 방크기보다 에어컨이 작아서 더웠읍니다. 추가로 선풍기를 제공해주어서 겨우 잘수 있었어요. . 식당도 덥고. . 위치나 스탭 친절도는 좋아요
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은숙소

친구들과 패밀리룸 더블침대1싱글2잇는 방에 머물 럿는대 나름 방도 깨끗하고 조금은 눅눅 햇지만 만족한 방이엿다 프론트도 24시간 운영 이 되어서 좋앗고 직원 분들도 매너 잇고 활짝 웃어주시고 나름 만족 스러운 숙소 엿습니다
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel good value for money

The local area is great. close to every thing. The rooms are very nice and look like the pictures. Next time I am in Hanoi this is where I will stay
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not fancy. But if you want a comfortable hotel at a very reasonable price in a great location in Hanoi this is an excellent choice
Stayed 11 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff is very good.. Very helpful & hotel located near the restaurant, bank, souvenir shop&night Market.. I like the view for decoration.. I must come back next for holiday in Hanoi.. TQ
Stayed 2 nights in Jan 2019