Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Free daily buffet breakfast
Lobby sitting area
Front of property
Family Suite Large Balcony & Terrace (9m2) City View | Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Superior Double or Twin Room

9.0 out of 10
Wonderful
(46 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Royal Suite Large Balcony & Terrace (8m2) City View

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite Large Balcony & Terrace (9m2) City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(87 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Connecting Rooms, Large Balcony City View

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Lotus Boutique Hotel is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 45-room, 4-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles
  • Hanoi Opera House - 17 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly hotel with a full-service spa and free breakfast
Renovated in 2024, Hanoi Lotus Boutique Hotel offers a full-service spa, a rooftop terrace, and free WiFi in public areas. Valet parking is USD 50 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 18.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and access to locker space. Other amenities at this spa hotel include meeting rooms, a conference center, and a 24-hour business center.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include sitting areas, refrigerators, and minibars.
The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Cantonese), English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-12:30 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Hanoi Lotus Boutique Hotel?

Hanoi Lotus Boutique Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hanoi Lotus Boutique Hotel?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hanoi Lotus Boutique Hotel on Jul 2, 2025 start from $27.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hanoi Lotus Boutique Hotel?

This hotel is situated in Old Quarter, just steps from St. Joseph's Cathedral of Hanoi, and within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Thang Long Water Puppet Theatre and Hanoi Opera House less than a mile away.

Will I be able to park at Hanoi Lotus Boutique Hotel?

Yes, valet parking is offered for USD 50 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Hanoi Lotus Boutique Hotel?

Royal 2 is the hotel's spa and services include sports massages, hot stone massages, body wraps, and hydrotherapy.

Does Hanoi Lotus Boutique Hotel include a casino on the premises?

No, Hanoi Lotus Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Hanoi Lotus Boutique Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hanoi Lotus Boutique Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hanoi Lotus Boutique Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hanoi Lotus Boutique Hotel have a restaurant that serves breakfast?

Yes, Hanoi Lotus Boutique Hotel serves free buffet breakfast at AUCO Restaurant each morning.

Will Hanoi Lotus Boutique Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hanoi Lotus Boutique Hotel.

Does Hanoi Lotus Boutique Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hanoi Lotus Boutique Hotel?

The closest major airport to Hanoi Lotus Boutique Hotel is Noi Bai Intl. Airport (HAN), which is 15.9 mi away (40 minutes by car).

Can I book a room with a balcony at Hanoi Lotus Boutique Hotel?

Yes, some guestrooms at Hanoi Lotus Boutique Hotel offer a furnished balcony and may feature city views.

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2521 out of 2889 reviews
Rating 8 - Good. 186 out of 2889 reviews
Rating 6 - Okay. 86 out of 2889 reviews
Rating 4 - Poor. 47 out of 2889 reviews
Rating 2 - Terrible. 49 out of 2889 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
This location was amazingly convenient to everything - local attractions, and the local street scene. Staff were great - always helpful when we had a question. Would definitely stay again when back in Hanoi.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best thing about this Hotel is the staff. Having travelled a lot I've been to many hotels but the service and friendliness of the staff was top-notch compared even to much higher end hotels. The location in the Old Town of Ha Noi is excellent for tourists. There was a little miscommunication about the arrangement of an extra bed but this was solved in a quick and decent manner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at the hotel! Very welcoming and helpful during our 2 days in Hanoi. Thanks to Anna and Mia at the reception, friendly and professional.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this hotel. The facilities and breakfast were excellent and the staff were very friendly and helpful especially Anna and Alex at reception. Would recommend this hotel for an easy and comfortable stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this hotel. The facilities and breakfast were excellent and the staff were very friendly and helpful especially Anna and Alex at reception. Would recommend this hotel for an easy and comfortable stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi Lotus Boutique Hotel is located in the heart of Hanoi's old town and Hoan Kiem Lake is just around the corner. The location is perfect for exploring the city and immersing yourself in the Hanoi vibe. The room was clean and very nicely furnished. You have a great view from the rooftop and the breakfast is also sufficient! The super courteous service and the great staff deserve special mention! We immediately felt very comfortable, were able to flexibly book a room for my mother-in-law and would book this hotel again at any time! 10/10
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 3 nights in Mar 2025

4/10 Poor

Ran

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff and location are all great. The facility is too old. The towel and bedding sheets need replacement. We have a room with inside window. Does not want to stay at the room at all.
Stayed 2 nights in Mar 2025

8/10 Good

Promise

Liked: Cleanliness, staff & service, amenities
The staff was great, very helpful. The only thing I did not like was that the sink was draining very slowly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mina and Hang is super, professional,attentive... wonderful
Stayed 2 nights in Mar 2025

6/10 Okay

Raymond

Stayed 4 nights in Mar 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are wonderful and helpful.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Burping toilets, mosquitos & scolding hot water!

The toilet will burp up air/water often with you sitting on it or not. This leads to a stench in the hotel. Its gross. There are only 2 pillows on the bed. When housecleaning cleans the room they open a small window that leads to the hallway that allows mosquitos to fly inside the room. The water temperature is scolding hot, becareful! The best feature of this hotel is the location & friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hoang, Kenner

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025